Live Ops Manager Job at Supercell (Helsinki)

Live Ops Manager

Location

Salary:

Not provided

SSP Innovations

Expiration Date

Until further notice

Requirements

Bachelor's degree in related field
Experience with AWS or other cloud providers: EC2, RDS, FSx, S3, EBS, VPC, Route 53, CloudFormation, AWS CLI
Microsoft Windows Server administration
ArcGIS Enterprise/Desktop: ArcGIS Server, Portal for ArcGIS, ArcMap and ArcGIS Pro
PostgreSQL database administration
Python scripting (including arcpy)
Windows PowerShell scripting
Strong understanding of web requests and role in web applications
Experience troubleshooting through log analysis
Understands of the problems and challenges facing customers, in particular during implementations and upgrades

Job Responsibility

Ensure the deployment of infrastructure components are in compliance with objectives
Implement and maintain for security and architecture of 3-GIS Live
Make recommendations on improvements to the 3-GIS Live Product
Involved in strategic project planning efforts and the technology initiatives associated with Live deployments
Reviewing performance against contracted SLA targets
Assist in 3-GIS Live Incident handling (managing all logged and escalated incidents whilst ensuring the delivery of an efficient service within agreed response times and SLA’s)
Translate complex and technical topics across a wide range of audiences in an engaging and succinct manner
Work cross functionally to ensure successful upgrades and maintenance of 3-GIS Live customers
Assist in full documentation of Live policies, practices, and procedures
Maintenance of 3-GIS Live deployment pipeline

Fulltime

Senior Product Manager, Live Ops

At Madbox, we believe in creating unique, engaging, and long-lasting mobile gami...

Location

France , Paris

Salary:

Not provided

Madbox

Expiration Date

Until further notice

Requirements

5+ years in Product management or Live Ops within a mobile gaming environment
Strong analytical mindset and ability to structure & interpret data and make thoughtful data-informed decisions
Project management expertise, strong market knowledge, and organizational skills
Collaborative and iterative mindset, working effectively with cross-department teams, especially in areas of game design, data, user acquisition, and the game management team
Extensive experience using live ops tools, Customer Relationship Management (CRM) systems, and AB testing tools
Passion for mobile games, crafting high-quality player experiences, and bringing smiles to millions

Job Responsibility

Define and execute live operations strategy, ensuring a continuous stream of engaging content, events, and promotions that enhance player experience and business performance
Plan, schedule, and manage live events, from conceptualization to execution, making the most of the content developed by our teams and ensuring smooth deployment and performance tracking
Refine our game economy & monetization, finding opportunities to improve our ads/purchasing experiences, ensuring a strong value proposition on our content, and driving long-term revenue growth
Collaborate with our game design, marketing, and data teams to optimize & experiment with event designs - balancing variety, fun, and engagement with business objectives
Analyze and monitor game KPIs to measure the impact of live ops initiatives, identifying areas for improvement and iterating based on data insights
Leverage A/B testing and player segmentation, tailoring our live ops strategy to different audience segments, and maximizing effectiveness
Ensure operational excellence by continuously improving tools, workflows, and processes to streamline live operations execution

Live Ops Game Designer

As a in Miniclip Netherlands you will be part of the Product Team and work acros...

Location

Netherlands

Salary:

Not provided

Miniclip

Expiration Date

Until further notice

Requirements

3+ years experience of Live Ops and Event design on mobile, preferably on sports titles
Strong knowledge of the mobile game space, with exceptional understanding of current game design techniques to deliver excellent engagement, retention, and monetisation
Experience across the product life-cycle, from prototyping, through production, to updating a live free-to-play game
Understanding of, and experience with reviewing game analytics, developing insights based on data to make better informed design decisions
True passion for video games, knowledge of latest titles and current trends in the industry, especially regarding online components and Live Ops
Drive, initiative and proactivity with the ability to self-manage effectively with a highly organised approach

Job Responsibility

Design new Live Ops experiences (e.g. in-game thematic player packs, missions, challenges,…) that deliver strong player engagement, retention and monetization, collaborating cross discipline to meet the desired goals
Configure the designed Live Ops experiences in the tools, leveraging learnings between the different games
Iterate current Live Ops based on analytics data to push the results to the next level
Integrate the new Live Ops initiatives seamlessly with the core elements of each game economy, design and progression
Collaborate across Product, Dev, Monetisation and Live Ops teams to push the limits of the development of continuous Live Ops in a smart and efficient way, building and expanding on new ideas and smart usage of older content
Participate as a key member of the Live Ops team for our live titles, owning and creating high-impact content updates for our existing portfolio of games
Present and articulate your designs across the team and with stakeholders, upholding the design vision, limitations and rationale in a clear manner

Product Lead

We are looking for a senior product leader to join a new game and play a crucial...

Location

China , Shanghai

Salary:

Not provided

Supercell

Expiration Date

Until further notice

Requirements

7+ years of work experience
At least 3+ years in a leadership role with product ownership and/or team lead responsibilities
Prior experience on a free-to-play mobile game that has been operated for multiple years with a strong track record of driving sustained growth
Strong understanding of live operations, monetization, and economy
Passionate about live operations, ready to be hands on when needed
Able to work effectively and drive collaboration within a cross discipline game team
Passion for games and being obsessed with delivering the best player experience

Job Responsibility

Key stakeholder in the game leadership team
Support the Game Lead on strategic activities including business strategy, planning, and go to market strategy
Develop and own the live ops and monetization strategy for the game
Own the roadmap of features and tools needed to grow, innovate and improve live ops of the game
Bring to the team an understanding of best-in-class F2P live ops activities, feature design and monetization mechanics
Ensure your team's decision making is based on a foundation of solid data and player insights
Work closely with key cross functional stakeholders across Game Analytics, Research, Live Operations & Monetization, and Marketing

What we offer

Relocation support
Compensation and benefits structured to enjoy your time
Freedom and independence
Supportive work environment

Fulltime

Product Lead, Project R.I.S.E

We are looking for a senior product leader to join a new game and play a crucial...

Location

China , Shanghai

Salary:

Not provided

Supercell

Expiration Date

Until further notice

Requirements

7+ years of work experience
At least 3+ years in a leadership role with product ownership and/or team lead responsibilities
Prior experience on a free-to-play mobile game operated for multiple years with a strong track record of driving sustained growth
Strong understanding of live operations, monetization, and economy
Passionate about live operations, ready to be hands on
Able to work effectively and drive collaboration within a cross discipline game team
Passion for games and being obsessed with delivering the best player experience

Job Responsibility

Key stakeholder in the game leadership team
Support the Game Lead on strategic activities including business strategy, planning, and go to market strategy
Develop and own the live ops and monetization strategy for the game
Own the roadmap of features and tools needed to grow, innovate and improve live ops of the game
Bring to the team an understanding of best-in-class F2P live ops activities, feature design and monetization mechanics
Ensure your team's decision making is based on a foundation of solid data and player insights
Work closely with key cross functional stakeholders across Game Analytics, Research, Live Operations & Monetization, and Marketing

What we offer

Relocation support for you and your family
Compensation and benefits structured to allow you to enjoy your time fully

Fulltime

Monetization Manager

We are looking for a Monetization Manager to join the Clash Royale team to drive...

Location

Finland , Helsinki

Salary:

Not provided

Supercell

Expiration Date

Until further notice

Requirements

At least 5 years of experience in free-to-play mobile games
Extensive knowledge of monetization strategies and trends within the free-to-play business model
Prior experience planning and operating in-app offers in a live game, with a strong track record of achieving targeted business goals
Good understanding of economy and monetization design, as well as of engagement drivers in live service games
Passionate about games monetization, with keen interest in business models including in-app purchases and subscriptions
Strong quantitative and analytical skills with an emphasis on metrics-driven decision making
Constantly looking for new experiments and ways to improve performance, with the ability to make data driven decisions and recommendations
Comfortable taking calculated risks, learning and sharing the lessons learned

Job Responsibility

Develop new monetization strategies that align with the motivations and behaviors of millions of players, across all stages of their player journey
Own, plan and execute on all Supercell Store offers, constantly delivering to meet players’ expectations and needs while following company business goals
Define, set up, and test new player segmentations across various offer types to further improve player experience and level up offer performance
Track and evaluate results of your efforts on a daily, weekly, monthly and quarterly basis to ensure positive uplift in both the short and long term
Constantly A/B test new content and offers, analyzing if they resulted in the desired outcome and to inform future experiments
Identify new features and tools required to further improve monetization efforts of your game, and coordinate their development with relevant stakeholders
Collaborate with Live Ops Manager, Economy Manager, and Game Analysts to assure the monetization efforts for your game are contributing to long term success and have a positive impact on player experience

What we offer

Relocation support

Fulltime

Illustration Artist

The Marketing Illustrator Artist in the Creative Agency team plays a pivotal rol...

Location

Romania , Bucharest

Salary:

Not provided

Gameloft

Expiration Date

Until further notice

Requirements

Create high-quality illustrations for various marketing purposes, including banners, social media visuals, app store imagery, and promotional materials
Design adapt illustrative assets for in-game marketing content, such as splash screens, event banners, and themed icons
Develop creative assets for cross-promotions, user acquisition campaigns, and advertising platforms
Create branding materials, such as logos, infographics, presentations, and event-specific designs like posters and merchandise
Ensure all designs and illustrations are optimized for their intended platform or format, including print and digital channels
Able to use and combine the technical skills, creativity and attention to detail to adapt to diverse styles and project needs
Incorporate client feedback (lead/internal teams/licensor) and ensure revisions are completed on spec and on time
Adapt quickly to feedback from stakeholders, including marketing, legal, and licensing teams, ensuring the final product aligns with requirements
Participate in meetings and consistently contribute fresh, creative ideas
Provide input into the creative direction, shaping the overall narrative and tone of 2D assets

Job Responsibility

The Marketing Illustrator Artist in the Creative Agency team plays a pivotal role in creating high-quality illustrations and marketing assets to support promotional campaigns for various games
This includes developing unique and visually appealing artwork for digital channels (user acquisition ads, social media, cross-promotions), as well as print materials such as posters, flyers, event graphics, and branded merchandise
The role requires close collaboration with Product Managers, User Acquisition teams, and Live Ops Managers while ensuring consistency with the game’s artistic vision and brand identity
The Illustrator Artist combines creativity and technical expertise to deliver assets that captivate audiences and enhance the overall marketing
Working under the guidance of the Creative Agency Lead, the designer brings creativity, precision, and innovation to every project

Fulltime

Support Engineer

Location

Poland , Warsaw

Salary:

Not provided

SSP Innovations

Expiration Date

Until further notice

Requirements

Bachelor's degree in related field
Strong decision-making and leadership skills
Excellent analytical, problem-solving, conflict resolution, and decision-making skills
2+ years of experience with 3-GIS, 5-10 years' experience with Esri solutions or a combination thereof
Detail-oriented, organized, and quality focused
Strong planning and time management skills
Experience in Customer Service in a software environment

Job Responsibility

Provide superior customer support and troubleshoot client issues with 3-GIS software and assist clients in exceeding their expectations for their use of the 3-GIS software with a focus on upgrades
Educate customers on our products and services and how best to leverage them in their daily operations
Proactively identify best practices/workflow changes to improve customer satisfaction
Work collaboratively with other 3-GIS teams (Sales, Product, Development, PMO) to get the right answers for our customers and collaborate with leadership to improve customer experience
Follow processes or policies to help improve overall support metrics and CS operations
Configure 3-GIS software, web services and database software
Test new software functionality and bug fixes
Train clients on product operations, functionality, and usage
Consult clients on new projects and implementation of software and services
Train new team members and serves as a mentor for new hires

Fulltime

Live Ops Manager

Supercell

Location:
Finland , Helsinki

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 04, 2026

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