Live Operations Coordinator Job at Roku (Austin)

Live Operations Coordinator

Roku’s Live Operations team supports high-profile live and linear streaming expe...

Location

United States , Stamford

Salary:

70000.00 - 72000.00 USD / Year

Roku

Expiration Date

Until further notice

Requirements

Understanding of the streaming or media market/industry
3+ years of experience in digital media or streaming operations
1–3 years of experience supporting live online video workflows, including signal acquisition (satellite, fiber, TS) and SCTE-based signaling
Experience managing linear programming schedules and EPGs
Familiarity with metadata concepts and feed formats (e.g., XML, JSON)
Strong communication skills, with the ability to translate between technical and business contexts
Experience working cross-functionally with technical and non-technical teams
Structured, self-directed approach to problem solving and task management
Working knowledge of OTT and live streaming platforms
Bachelor’s degree in IT, Engineering, Film Production, or a related field

Job Responsibility

Coordinate schedules and operational readiness for upcoming live sporting events with internal teams and content partners
Provide real-time operational support for multiple concurrent live streaming events
Own Tier-1 live events end-to-end, ensuring a high-quality viewer experience
Manage task execution across production teams, service partners, and supporting engineers during live events
Partner with senior engineers to triage and mitigate high-severity incidents while supporting root-cause analysis
Produce post-event reports and operational summaries for Live Operations leadership
Contribute to the development, testing, and improvement of operational tools and automation
Coordinate customer notifications, escalations, and follow-ups to meet service level objectives
Support onboarding and training of new Live Operations team members as the organization scales

What we offer

Health insurance
Life insurance
Disability benefits
Parental leave
Wellness benefits
Paid time off
Mental health and financial wellness support and resources
Healthcare (medical, dental, and vision)
Commuter benefits
Retirement options (401(k)/pension)

Fulltime

Export Operations Coordinator

We are seeking a detail-oriented Export Operations Coordinator to support a fast...

Location

United States , Hawthorne

Salary:

23.00 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

Proficiency with Microsoft Office
Strong organizational and multitasking skills
Excellent attention to detail
Ability to prioritize work in a fast-paced environment
Professional communication and customer service skills
Strong sense of urgency and accountability
Ability to lift between 25 and 70 pounds
Ability to stand, walk, bend, and move throughout the workday
Comfortable working in warehouse and logistics environments

Job Responsibility

Process export shipments from preparation through dispatch
Prepare and verify shipping documentation, including Master Air Waybills
Coordinate shipment bookings with airlines and transportation providers
File required export documentation, including Shipper's Export Declarations (SED), when applicable
Review shipment paperwork for completeness and accuracy
Monitor shipment status and ensure all required approvals are received before export
Coordinate with warehouse staff, drivers, and operations teams to maintain efficient pickup and delivery schedules
Monitor inventory levels of specialized packaging materials and temperature-control supplies
Ensure gel packs and temperature-sensitive packaging materials are properly conditioned and stored
Maintain cold chain integrity for temperature-sensitive shipments, including FDA hold shipments

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

New

People & Culture Operations Coordinator

We are excited to soon welcome IKEA to Jaipur, where this role will be based. Th...

Location

India , Jaipur

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

You lead by example and live the IKEA values in your everyday actions
You enjoy working with others, building strong relationships, and achieving results together
You have knowledge of administrative work, payroll processes, digital tools and have legal and business acumen additionally
You bring legal and business acumen and work towards ensuring compliance and operational excellence
You are organized, service-minded, and enjoy supporting people and business.

Job Responsibility

Support the execution of People & Culture activities at the unit level together with Local Operational Service Specialists (LOS) to create a great co-worker experience
Manage onboarding, including Day 1 experience, IT asset allocation, and preparation of employment documents
Support managers and buddies throughout the onboarding journey: Day 1, first week, and Day 30-60-90 touchpoints
Maintain accurate and up-to-date co-worker records in HR systems
Handle offboarding activities, including exit interviews, system updates, and co-worker queries
Support the planning, coordination, and documentation of learning and training activities
Drive co-worker communication and engagement initiatives in line with the IKEA culture and brand
Manage vendor coordination for co-worker-related needs such as uniforms and external services
Support timekeeping, payroll processes, and staffing systems with a high level of accuracy and confidentiality
Ensure compliance with People & Culture policies and contribute to smooth and efficient operations

Fulltime

Senior Operations Coordinator

Our Operations team is the backbone of Valerie Health's healthcare platform, ens...

Location

United States , Chattanooga, Tennessee

Salary:

50000.00 - 65000.00 USD / Year

Valerie Health

Expiration Date

Until further notice

Requirements

2+ years in operations, administrative workflows, medical documentation, or customer service in a structured, high-volume environment
Experience supporting or leading shift-based teams, QA efforts, or workflow escalations

Job Responsibility

Deliver Operational Excellence: Accurately and efficiently process complex and high-volume tasks related to referral and clinical data workflows
Own Shift-Level Execution: Serve as a shift lead, helping to monitor SLA progress, field questions from peers, and escalate blockers to site leadership as needed
Mentor and Support Peers: Help onboard new hires, reinforce best practices, and ensure team members are set up for success during live shifts
Maintain High Quality: Set the bar for accuracy and consistency, flagging quality issues and assisting in calibration and process documentation
Collaborate Across Teams: Work with Ops, Product/Engineering, and Customer teams to improve workflows, resolve issues, and enable customer implementations
Handle Operational Exceptions: Confidently manage outlier cases and serve as a problem-solver for your shift

What we offer

Equity: Ownership in a high-growth, AI-native startup
Benefits: (Almost) fully covered medical, dental, vision, and 401(k)
PTO: Flexible time off

Fulltime

Operations Coordinator

Are you passionate about accelerating the UK’s transition to clean energy? Insta...

Location

United Kingdom , Colchester

Salary:

30000.00 - 35000.00 GBP / Year

Installio

Expiration Date

Until further notice

Requirements

Experience in operations coordination, customer operations, or field-based services
Comfortable managing multiple tasks in a busy operational environment
Strong organisational skills and attention to detail
Clear and confident communicator, especially with customers
Calm under pressure and reliable when priorities shift
Confident using CRMs, spreadsheets, and scheduling tools

Job Responsibility

Coordinate daily and weekly installation schedules
Track live jobs and follow up on progress, delays, or changes
Support re-bookings, remedial works, and completion of outstanding jobs
Ensure key operational information is accurate and up to date
Act as a primary point of contact for customers via Intercom, email, and phone
Handle queries calmly and professionally, resolving issues where possible
Communicate schedule updates and next steps clearly
Set and manage expectations throughout the install process
Liaise with field teams, subcontractors, and internal stakeholders
Support onboarding of new subcontractors

What we offer

25 days annual holiday
Flexible hybrid working
Benefits package including pension
Modern and inspiring work environment

Fulltime

Operations Coordinator

Are you passionate about accelerating the UK’s transition to clean energy? Insta...

Location

United Kingdom , London

Salary:

30000.00 - 35000.00 GBP / Year

Installio

Expiration Date

Until further notice

Requirements

Experience in operations coordination, customer operations, or field-based services
Comfortable managing multiple tasks in a busy operational environment
Strong organisational skills and attention to detail
Clear and confident communicator, especially with customers
Calm under pressure and reliable when priorities shift
Confident using CRMs, spreadsheets, and scheduling tools

Job Responsibility

Coordinate daily and weekly installation schedules
Track live jobs and follow up on progress, delays, or changes
Support re-bookings, remedial works, and completion of outstanding jobs
Ensure key operational information is accurate and up to date
Act as a primary point of contact for customers via Intercom, email, and phone
Handle queries calmly and professionally, resolving issues where possible
Communicate schedule updates and next steps clearly
Set and manage expectations throughout the install process
Liaise with field teams, subcontractors, and internal stakeholders
Support onboarding of new subcontractors

What we offer

25 days annual holiday
Flexible hybrid working
Benefits package including pension
Modern and inspiring work environment

Fulltime

Seasonal Group Operations Coordinator

The Seasonal Group Operations Coordinator is responsible for providing administr...

Location

United States , Phoenix

Salary:

Not provided

Aramark

Expiration Date

September 30, 2026

Requirements

A high school diploma or GED equivalent is required
Tech savvy skills are required with a strong ability to effectively utilize Microsoft Office Suite, including OneNote, Outlook, and Excel
Must have excellent oral and written communication skills as well as fluency in written and spoken English language
Ability to work autonomously without direct supervision
Must have a dedicated work space with a quiet area that is free of interruptions and has fast internet connectivity
Ability to think critically and use of deductive reasoning skills is required
Experience with accounting and heavy data entry with attention to detail is critical with this role
Demonstrates outstanding habits of dependability and attendance
The ideal candidate will reside in the greater Phoenix metro area and must be able to reliably commute to 1661 E. Camelback Road, Phoenix, Arizona for training

Job Responsibility

Develop knowledge of hotel property management system (PAR Springer Miller aka SMS)
Understand how to navigate Microsoft Teams and Outlook, including shared inboxes
Follow extensive step-by-step procedures for efficiency and streamlined operations
Enter rooming lists and booking details for group arrivals, update passenger counts for meals and activities. Reconfirm group services with Tour Directiors prior to group arrival
Issue invoices and process payments for group reservations
merge templates and provide accurate and concise receipts
Email etiquette with professionalism and proper grammar is imperative
Attend multiple property/reservations meetings (virtual) to review upcoming group arrival details. Must be comfortable speaking to a small group of co-workers about current tasks in a live, virtual setting
Must be able to work efficiently and be prepared to help wherever needed
Additional tasks as assigned by the Commercial Sales Team

Sales & Operations Coordinator

Our client, a dynamic and fast-growing organisation operating within the FMCG fo...

Location

United Kingdom , Gloucestershire

Salary:

30000.00 - 32000.00 GBP / Year

The People Co.

Expiration Date

Until further notice

Requirements

Previous experience in a Sales & Operations, Customer Service, or Order Management role, ideally within FMCG food and drink
Confident communicator with strong telephone and email skills
Highly organised with the ability to prioritise effectively in a fast-paced environment
Calm and resilient under pressure
Methodical, thorough, and detail-focused approach to work
Strong team player with a collaborative and flexible attitude
Good IT literacy with experience using ERP systems

Job Responsibility

Accurately process all manual customer sales orders by 2pm on the day of receipt and issue purchase orders to suppliers and transport providers
Monitor and follow up on expected EDI orders, ensuring all orders are correctly received into D365
Confirm all customer orders within 24 hours for stock orders and within 48 hours for direct delivery orders
Ensure customers place orders within agreed lead times and proactively manage any exceptions
Act as a primary point of contact for customers, managing queries, complaints, and service issues professionally
Build and maintain strong working relationships with customers, suppliers, and logistics partners
Work with suppliers and third-party logistics providers to ensure orders are produced, picked, dispatched, and delivered correctly
Proactively notify customers of any delivery delays or stock shortages ahead of time
Ensure all orders are batched, delivery noted, and invoiced accurately on the day of delivery
Complete daily invoice checks against warehouse reports, investigating and resolving any discrepancies

What we offer

Opportunities for personal development and training
Supportive, collaborative team environment
Competitive salary and benefits package

Fulltime

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Live Operations Coordinator

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