This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
This is a key leadership role responsible for the smooth, effective, and compliant delivery of our Live-In Care service across your locality. You’ll manage and support Live-In Carers, build strong relationships with customers, and play a vital role in growing and retaining a high-quality service.
Job Responsibility:
Lead and manage the day-to-day delivery of the Live-In Care service within your region
Manage a caseload of customers, ensuring excellent communication, quality, and service standards
Recruit, support, coach, and develop Live-In care professionals to deliver outstanding care
Plan and attend regular customer and care professional visits
Drive service growth, customer retention, and new business conversion in line with KPIs
Work closely with internal teams including Quality, HR and Business Development
Ensure compliance with CQC standards, legislation, and internal policies
Manage performance issues, employee relations matters, and customer concerns professionally and proactively
Participate in regional on-call as required
Requirements:
Proven experience in a management role within health or social care
Strong leadership and people-management skills
A passion for delivering high-quality, person-centred care
Commercial awareness with the ability to manage performance and KPIs
Excellent organisation, communication, and relationship-building skills
Confidence managing compliance, safeguarding, and quality standards
Ability to travel across the region independently
You will need to be a driver with access to your own vehicle
What we offer:
Opportunity to make a real impact in a senior, autonomous role
Supportive leadership and collaborative working environment
Potential for the role to become permanent
The chance to be part of a values-led organisation committed to excellent care