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Care Line Homecare Limited Logo Care Line Homecare Limited · Health and Beauty

Live-In Locality Manager

United Kingdom, High Wycombe Employment contract 38426.00 GBP / Year · Job Posted February 13, 2026
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Job Description

This is a key leadership role responsible for the smooth, effective, and compliant delivery of our Live-In Care service across your locality. You’ll manage and support Live-In Carers, build strong relationships with customers, and play a vital role in growing and retaining a high-quality service.

Job Responsibility

  • Lead and manage the day-to-day delivery of the Live-In Care service within your region
  • Manage a caseload of customers, ensuring excellent communication, quality, and service standards
  • Recruit, support, coach, and develop Live-In care professionals to deliver outstanding care
  • Plan and attend regular customer and care professional visits
  • Drive service growth, customer retention, and new business conversion in line with KPIs
  • Work closely with internal teams including Quality, HR and Business Development
  • Ensure compliance with CQC standards, legislation, and internal policies
  • Manage performance issues, employee relations matters, and customer concerns professionally and proactively
  • Participate in regional on-call as required

Requirements

  • Proven experience in a management role within health or social care
  • Strong leadership and people-management skills
  • A passion for delivering high-quality, person-centred care
  • Commercial awareness with the ability to manage performance and KPIs
  • Excellent organisation, communication, and relationship-building skills
  • Confidence managing compliance, safeguarding, and quality standards
  • Ability to travel across the region independently
  • You will need to be a driver with access to your own vehicle

What we offer

  • Opportunity to make a real impact in a senior, autonomous role
  • Supportive leadership and collaborative working environment
  • Potential for the role to become permanent
  • The chance to be part of a values-led organisation committed to excellent care
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