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Live Chat & Digital Inbound Sales Advisor

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Hewlett Packard Enterprise

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Location:
Romania , Bucharest

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Category:
-

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The role involves engaging with customers to identify business requirements, providing presales consultancy, and supporting HPE solutions. The candidate will use customer engagement tools to interact and reach online customers as well as position HPE solutions with professionalism. The job supports flexibility through a hybrid work model.

Job Responsibility:

  • Brainstorm with customers and HPE technical specialists to identify and develop solutions for customer’s business requirements
  • Being able to articulate the company’s technology and product portfolio, positioning to both business and technical users
  • Engaged in a presale’s technical consultancy and advisory role, the consultant will provide assistance and guidance during the process by identifying customer’s requirements
  • Support the customer in defining their needs to recognize new business and lead generation opportunities
  • Use customer engagement tools (chat, e-mail, phones, web-forms) to interact and reach out to online customers
  • Provide SME support, in a professional manner, to customers within agreed time frames
  • Position HPE solutions to customers with professionalism and enthusiasm to generate leads
  • Comply with all HPE web standards, processes and tools
  • Actively participate in various internal technology forums and other technology sources to gather information on current products and position them to customers as and when required.

Requirements:

  • Excellent communication and grammar skills (written and verbal)
  • Fluent in French and English
  • Sales experience or customer service skills
  • Strong organizational, time management, and planning skills
  • Strong ability to multi-task and stay focused in high-pressure situations
  • Moderate knowledge and understanding of customer conversational experience principles
  • Basic knowledge of web or digital marketing principles.
What we offer:
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional inclusion and diversity initiatives

Additional Information:

Job Posted:
April 25, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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