Litigation Support Specialist

• Participate in discussions, meetings and act as a subject matter expert
• Evaluate cases on technical merit
• Perform vehicle inspections to evaluate customer concerns, vehicles, and repair processes
• Report out on all evaluations and technical inspections
• Assist legal counsel in warranty litigation matters concerning automotive technical issues
• Liaise with legal counsel to coordinate and participate in lemon law seminars
• Perform vehicle inspections to evaluate customer concerns, vehicles, and repair processes
• Local travel to designated dealerships
• Review technical cases and reporting to legal counsel the findings
• Support legal case compilation

• A minimum of 5 years automotive experience required
• BA degree or current ASE certification is preferred but previously certified individuals will be considered
• Highly motivated, critical thinker, adaptive, and autonomous with the ability to deliver measurable results
• Ability to travel locally/regionally to dealerships
• Ability to analyze and document vehicle case updates using Microsoft Excel tools
• Ability to communicate technical information to all levels
• Ability to analyze data and create custom reports using provided templates
• Ability to effectively use MS Outlook, MS Word, MS Excel, and MS PowerPoint
• Ability to work independently and manage a progressive workload in a fast-paced environment

BA degree or current ASE certification is preferred

• Health, Rx, Dental, Vision Insurance
• 401k Savings Plan
• Health Savings Account
• Disability Insurance plans
• Employee discounts
• Mileage paid at IRS rates
• Paid standard US holidays
• Paid vacation time