Litigation Support Associate

• Handle inbound correspondence on pre and post litigated files
• Agree and monitor payment arrangements
• Review and collate client and Court documentation
• Review the prospects for each case and reach a conclusion in line with client interest
• Risk assess cases to identify potential issues, highlight to the relevant stakeholder
• Liaise with clients and Court for updates in relation to claim progression
• Facilitate Small claims Mediation
• Identify relevant enforcement on Post Judgment cases
• Ability to adhere to strict client confidentiality at all times
• Outbound calls on Defended cases to attempt settlement on cases

• Be positive with a ‘team player’ attitude
• Have the ability to work autonomously
• Be confident making decisions in line with the client expectations and best interests
• Have the ability to work in a methodical and organised manner
• Have the ability to pro-actively manage your time and caseload
• Demonstrable attention to detail
• A willingness to learn and develop skillsets
• Previous legal or case management experience is preferred but not essential
• Ability to cope in a busy and fast paced working environment

Previous legal or case management experience

• 30 days Annual Leave (including Bank Holidays)
• Dress Down Fridays
• Free Parking
• Employee Assistance Programme
• Newly refurbished offices
• Social Events
• Free tea & coffee making facilities
• Free Lunch once a month
• Career progression opportunities