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Litigation Support Associate

United Kingdom, Runcorn 24125.00 - 27125.00 GBP / Year · Job Posted April 12, 2026
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Job Description

Your role will consist of managing and progressing a caseload of claims through the litigation process, in line with business and client parameters. You will have the opportunity to take ownership of your workload within a dedicated team.

Job Responsibility

  • Handle inbound correspondence on pre and post litigated files
  • Agree and monitor payment arrangements
  • Review and collate client and Court documentation
  • Review the prospects for each case and reach a conclusion in line with client interest
  • Risk assess cases to identify potential issues, highlight to the relevant stakeholder
  • Liaise with clients and Court for updates in relation to claim progression
  • Facilitate Small claims Mediation
  • Identify relevant enforcement on Post Judgment cases
  • Ability to adhere to strict client confidentiality at all times
  • Outbound calls on Defended cases to attempt settlement on cases

Requirements

  • Be positive with a ‘team player’ attitude
  • Have the ability to work autonomously
  • Be confident making decisions in line with the client expectations and best interests
  • Have the ability to work in a methodical and organised manner
  • Have the ability to pro-actively manage your time and caseload
  • Demonstrable attention to detail
  • A willingness to learn and develop skillsets
  • Previous legal or case management experience is preferred but not essential
  • Ability to cope in a busy and fast paced working environment

Nice to have

Previous legal or case management experience

What we offer

  • 30 days Annual Leave (including Bank Holidays)
  • Dress Down Fridays
  • Free Parking
  • Employee Assistance Programme
  • Newly refurbished offices
  • Social Events
  • Free tea & coffee making facilities
  • Free Lunch once a month
  • Career progression opportunities

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