Litigation Paralegal

• Process, research, manage, and track all incoming litigation matters (e.g., demands, lawsuits, and arbitrations), including updating case files, assisting with case-related communications and invoice/payments, maintaining the litigation calendar, and other administrative tasks
• Implement litigation holds and ensure compliance with Block's document retention policy
• Manage discovery requests and assist with discovery production (e.g., interrogatories, subpoenas, and document requests), including collection of documents
• Review and process incoming mail, including service of process
• Track, research, and respond to customer complaints escalated to our legal department
• Help draft and submit responses to requests for information from government agencies, and in response to legal demands
• Work with our internal product, business, and compliance teams, as well as with external advisors and experts

• 5+ years of paralegal experience, a mix of in-house and private practice experience preferred
• Great attention to detail and strong decision-making abilities
• Ability to work with team members at all levels, sometimes under pressure, while remaining proactive, resourceful, and efficient, with a high level of professionalism and confidentiality
• Experience with e-discovery, Macs, GSuite, Adobe, Microsoft Office, Salesforce, and JIRA are a plus
• A team player attitude and skills to help achieve team goals
• Interest in learning and developing expertise in new systems and subjects

Experience with e-discovery, Macs, GSuite, Adobe, Microsoft Office, Salesforce, and JIRA are a plus