LIS Interface Engineer

• Evaluate information about client information systems that may need to interface with the Concentriq image management system
• Implement integration solution utilizing documented product procedures, as well as skills and knowledge of industry best-practices
• Work with Implementation Project Manager to establish project interface milestones
• Manage interface components of the project plan and ensure timelines are met
• Resolve complex customer issues in creative and effective ways using IT concepts and/or business unit objectives
• Educate customer on Proscia’s interface implementation process
• Educate customer on application and interface support
• Assist customers with HL7 message review and initial testing
• Assist with development and revision of content for interface implementation methodology and supporting materials
• Provide second-level support for complex interface-related issues
• Document customer configuration accurately to facilitate timely transition to Support
• Participate in Customer Success project meetings, providing status updates and escalating issues
• Provide feedback to continually improve processes
• Effective teamwork and communication internally and externally
• Facilitates/leads detailed planning with customer IT staff and deliver technical briefings to the customer
• Work with product managers and developers to define and review interface-related requirements
• Provide content and outlines for interface-related product documentation
• Work with QA in developing realistic interface test cases
• Provide interface-related training to QA and Customer Service Engineers

• At least 3 years of interface implementation and product development experience within a healthcare information systems vendor or provider environment
• Working knowledge of HL7 standard and application of the standard to a variety of ADT, Order, and Results interface integrations
• Business or technical presentation or teaching experience
• Ability to work independently as well as be an active, engaged team member
• Ability to communicate effectively and professionally with executive, technical and non-technical individuals within and outside of Proscia
• Project management experience highly desirable
• Minimum bachelor’s degree in technical field or equivalent experience preferred
• Demonstrated experience with Iguana or similar interface engine (ex. Mirth Connect)
• Ability to travel (approximately 10-20%) across the EMEA region
• Familiarity with Rest API is a must

Project management experience

• Competitive pay
• Savings, schedule, and insurance options that promote long-term health and personal growth
• Office environment designed for creativity and agility
• Free food
• Gourmet coffee
• Craft beer
• Wellness rooms