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Linux Support Engineer

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Robert Half

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Location:
United States , Philadelphia

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This role supports a large-scale distributed access and virtualization-based cable client in a 24/7 operations environment. The engineer will focus on platform stand-up, network and system maintenance, automation, and incident mitigation for virtualized cable technologies deployed nationwide. This is a hands-on operations role requiring strong networking, Linux, and scripting expertise, with participation in an on-call rotation.

Job Responsibility:

  • Support vCMTS platform stand-up, including software installation, system configuration, and ongoing maintenance
  • Execute change implementations such as system upgrades, hardware replacements, and automation initiatives
  • Perform network troubleshooting and configuration across virtualized and physical environments
  • Identify service-impacting trends and collaborate with development teams on long-term remediation
  • Participate in incident mitigation and on-call rotation within a 24/7 operations environment
  • Support nationwide VCMTS and RPHY turn-ups while following established operational processes
  • Partner with regional engineering teams to improve product reliability and develop automation tools
  • Work cross-functionally with Product and Project Management to operationalize new technologies

Requirements:

  • 3+ years of production operations experience in a 24x7 environment
  • Strong hands-on experience with Linux/Unix systems
  • Demonstrated experience scripting and automating using Python, Bash, or similar tools
  • Proven ability to troubleshoot and configure network infrastructures
  • Experience troubleshooting server hardware and software issues
  • Familiarity with network devices from major vendors (e.g., Juniper, Cisco, Arista)
  • Willingness and ability to work after-hours, weekends, and holidays as part of an on-call rotation

Nice to have:

  • Kubernetes
  • Jenkins
  • Ansible
  • Git
  • Network certifications (e.g., CCNA, JNCIA)
  • Experience with hardware builds and replacements
  • Exposure to new product integration and service monitoring frameworks
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
April 17, 2026

Work Type:
Hybrid work
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