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Clear Logo Clear · IT - Software Development

Linux Platform Engineer

United States, New York 150000.00 - 185000.00 USD / Year · Job Posted December 07, 2025
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Job Description

As CLEAR continues to expand its identity platform across physical and digital environments, our network of kiosks and connected devices forms the backbone of our member experience. Ensuring these systems stay secure, reliable, and always available is mission-critical. We’re looking for a Platform Engineer to join our Hardware Operations and Platform Engineering team. You’ll be sitting at the intersection of Site Reliability Engineer and Embedded Systems Integration. You’ll be architecting and maintaining the software layer that keeps thousands of Linux-based kiosks online, healthy, and self-healing, effectively operating a distributed server fleet at the edge. You’ll own everything from OS image management to over-the-air (OTA) updates, device observability, and system recovery, while ensuring our biometric kiosks deliver a consistent, frictionless experience to every traveler, every time.

Job Responsibility

  • Architect and implement OS-level watchdogs, process monitors, and self-healing mechanisms to ensure devices automatically recover from failures (service restarts, reboots, or rollbacks)
  • Manage and enhance our OTA update framework to enable safe, atomic updates via A/B partition swapping and automated rollback when needed
  • Develop and maintain Python-based services that interact with connected peripherals (payment terminals, scanners, sensors) via vendor SDKs and serial interfaces
  • Own and maintain our custom Linux image (via Yocto, Buildroot, bootc, rpm-ostree, etc), managing systemd units, udev rules, and security policies for a locked-down, production-grade environment
  • Build lightweight monitoring agents to stream logs, metrics, and telemetry (connectivity, performance, temperature) to centralized observability systems such as Datadog or Splunk
  • Work closely with software, SRE, and field operations teams to identify pain points and develop scalable solutions that improve reliability and ease of maintenance

Requirements

  • 3+ years of hands-on experience administering embedded Linux systems
  • Strong proficiency in Python for system automation, service orchestration, and hardware communication
  • Familiarity with A/B update mechanisms (RAUC, Mender, SWUpdate, or custom partition-switching logic)
  • Experienced in serial communications (UART, RS-232, USB-serial) and SDK-based hardware integration
  • Deep knowledge of service dependencies, timers, and watchdog configuration
  • Familiarity with network observability and remote device management at fleet scale
  • Committed to operational excellence, focused on designing for resilience, testability, and safe rollback
  • Collaborative, pragmatic, and curious
  • equally comfortable debugging a kiosk in the field or improving CI/CD for edge devices

What we offer

  • Meals and snacks
  • Stipend and reimbursement programs
  • Comprehensive healthcare plans
  • Family building benefits (fertility and adoption/surrogacy support)
  • Flexible time off
  • Free OneMedical memberships for you and your dependents
  • 401(k) retirement plan with employer match
  • Annual bonuses
  • Commission
  • Restricted Stock Units
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