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Albourne Logo Albourne · IT - Administration

Linux First Line Support

Cyprus, Nicosia · Job Posted December 17, 2025
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Job Description

The Linux First Line Support role is responsible for delivering effective technical assistance to software developers working in Linux (Ubuntu) environments. The role ensures that developer machines are consistently configured, secured, and optimized. It includes resolving first-line issues, maintaining system stability, and supporting daily development operations while adhering to company policies and compliance requirements.

Job Responsibility

  • Provide first-line Linux (Ubuntu) technical support to software developers, ensuring timely resolution of incidents and queries
  • Deploy, configure, and maintain developer machine environments, including packages, tools, Eclipse, Java, and other essential development components
  • Perform routine Linux/Unix system administration tasks to support system reliability, performance, and security
  • Maintain a high level of current knowledge of systems, technology trends, and communication tools relevant to the role
  • Maintain clear and accurate documentation of configurations, troubleshooting steps, and processes
  • Attend company events and meetings as requested
  • Travel within Cyprus or abroad when required
  • Perform other duties as assigned

Requirements

  • Strong Linux/Unix command line skills with familiarity in system configuration and troubleshooting
  • Knowledge of package management, software installations, development tools (e.g., Eclipse, Java, Git), and workstation configuration
  • Strong organizational and time-management skills with the ability to prioritize tasks effectively
  • Strong aptitude for learning with a proactive, problem-solving mindset
  • Ability to work independently as a self-starter while supporting collaborative team environments
  • Good communication skills with the ability to support users of varying technical backgrounds
  • Ability to maintain confidentiality and adhere to compliance and security protocols at all times
  • Abide by all Communication Group and Albourne Group policies and procedures
  • Ensure all actions, decisions, and system changes meet internal compliance standards
  • Experience working with Linux/Ubuntu systems in a support or administration capacity
  • 3+ years of related work experience is considered an advantage
  • Basic understanding of networking, development environments, and IT support workflows

What we offer

  • Fully paid Medical and Dental Insurance for you and your dependents
  • Employee Assistance Program (EAP)
  • Provident Fund Contribution
  • Career growth and tools for ongoing learning and development
  • Annual bonus dependent upon performance and company growth
  • 5 additional service recognition holidays in surplus to standard annual leave after 5 years of service
  • Albourne Training Days
  • Free office parking
  • A supportive, multi-cultural work environment
  • Freedom to work independently, problem-solve and come up with creative solutions to complete tasks within required deadlines
  • Fun social activities
  • We are supportive of fitness, mental health and wellness
  • implementing company-wide sessions for people to partake in activities related to these areas
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