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Linen Porter

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Apex Hotels Ltd

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Location:
United Kingdom , Bath

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

12.42 GBP / Hour
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Job Description:

You will receive a warm welcome into the Apex family on joining us as a Linen Porter in Bath. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the housekeeping team as we believe it is our personality, style and friendliness that makes Apex Hotels. You will meet great people, have fun at work, develop new friendships, learn new skills. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be great at multi-tasking, you will be efficient at solving all guest enquiries and all with a smile and infectious personality! On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge and confidence to be a great Linen Porter.

Job Responsibility:

  • Assist in the delivery of amazing brand standards and immaculate guest facilities
  • Responsible for your own work and take pride in high standard of cleanliness and organisation whilst adhering to all health and safety guidelines
  • Work closely with all team members to deliver a seamless system of collection and replacement of all linen items
  • Embrace every opportunity to create extra special moments for our guests to provide a personal experience
  • Work seamlessly and methodically to remove linen and waste items from Guest rooms and replace with fresh items to assist the Self Checking room attendants
  • Engage with guests in order to promote guest loyalty
  • Ensure guests experience our well-known high levels of comfort and quality
  • Take pride in the work you do

Requirements:

  • Can deliver excellent standards
  • Uses initiative
  • Is self-aware and able to evaluate their own work
  • Has a customer service attitude
  • Has the ability to multi-task and organise a variable work load
  • Provides excellent attention to detail
  • Holds a genuine desire to provide a Warmer Welcome to our guests
What we offer:
  • 29 days holiday
  • Training and development from day one
  • Employee events and celebrations
  • Inhouse company interactive employee communication APP
  • Entry to our state-of-the-art gym and pools
  • Healthy meals to enjoy while you're working
  • Access to an external Employee Assistance Programme
  • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date
  • £200 referral bonus when your friends or family join the team
  • Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family
  • Involvement in our employee recognition schemes
  • Long service recognition
  • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
  • 50% discount in our restaurants
  • Cycle to Work Scheme
  • Discounted room rates for employees, friends, and family
  • Spa treatments and product discounts
  • Life Assurance cover

Additional Information:

Job Posted:
February 14, 2026

Expiration:
March 23, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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