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Linen Porter

United Kingdom, London Employment contract · Job Posted June 09, 2026
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Job Description

Coming soon to the heart of Mayfair, The St. Regis London marks the brand's prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies 'Live Exquisite'-a celebration of London's pioneering and glamorous lifestyle for the Luminaries of the world. As Linen Porter, you will play a key role within the Housekeeping operation, ensuring the smooth flow, organisation and availability of linen and housekeeping supplies across the hotel. You will support Housekeeping Attendants and housekeeping teams by maintaining adequate stock levels, coordinating deliveries and ensuring all linen areas are clean, organised and operationally ready. This role is ideal for a proactive and organised individual who takes pride in efficiency, teamwork and maintaining high operational standards within a luxury environment.

Job Responsibility

  • Deliver and distribute clean linen to guest floors and housekeeping areas efficiently
  • Collect and transport soiled linen and ensure appropriate handling and processing
  • Maintain organisation and stock levels within linen rooms, pantries and storage areas
  • Support Housekeeping in prioritising room readiness through effective linen coordination
  • Assist with monitoring room status and highlighting discrepancies where required
  • Coordinate with Laundry, Housekeeping and Front Office teams to support daily operations
  • Ensure all linen areas are clean, safe and organised at all times
  • Replenish supplies and assist with operational tasks across housekeeping functions
  • Report any maintenance issues, shortages or damages promptly
  • Complete required documentation and support housekeeping administrative processes
  • Follow all health, safety and hygiene procedures at all times

Requirements

  • Previous experience in housekeeping, laundry or a similar operational support role (preferred)
  • Strong attention to detail and commitment to cleanliness and organisation
  • Ability to work efficiently in a fast‑paced, high‑standards environment
  • Good organisational and time‑management skills
  • A proactive mindset, supporting operational flow and team efficiency
  • Strong communication and teamwork skills
  • Physical capability to carry out the operational demands of the role
  • Professional presentation and a service‑oriented attitude

What we offer

  • Competitive salary designed to recognise excellence
  • Workplace pension
  • Company sick pay
  • Additional holiday allowance
  • Access to BenefitHub's exclusive retail, wellness and travel privileges
  • Friends & Family preferred rates at Marriott hotels worldwide
  • Clear pathway for internal promotions and transfers
  • Cross-department training to refine your craft and broaden your expertise
  • Expert-led development programmes
  • Continuous learning through structured programmes
  • Premium e-learning platform access
  • Be part of an exclusive pre-opening experience shaping the future of the property
  • Employee Assistance Programme
  • Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine
  • Food & Beverage discounts across Marriott properties
  • Year-round wellbeing initiatives and wellness activities
  • Award programmes celebrating exceptional performance
  • The Astor Awards
  • Distinctive Moments celebration
  • Long service awards
  • Key life moments celebrated - birthday, anniversaries, personal milestones and achievements
  • Vibrant social calendar with team events and engagement activities

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