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The purpose of the department is to manage and develop an effective road linehaul organization of tours departing from and arriving in Eurohub, ensuring that targeted service performance is achieved, ongoing service enhancements are implemented and costs are maintained within budget. It is the emergency centre for Europe in case of problems or accidents. The principal purpose of the job is to make an optimal planning (varying from day to day mid-term) for both own drivers and equipment and subcontractors in accordance with targeted services performances and in a cost-effective way.
Job Responsibility:
Make an optimal planning (varying from day to day mid-term) for both own drivers and equipment and subcontractors in accordance with targeted services performances and in a cost-effective way
Make adequate network schedules, inclusive customer directs, and the day to day and mid-term planning for own drivers and equipment and subcontractors, for specified/complex regions, volumes and/or flows and bookslots
Co-operate and manage (complex) linehaul problems and incidents, detect and direct effective solutions and see to it that corrective actions are carried out and risks are reduces or eliminated (e.g. strikes, blockades, weather conditions)
Monitor and analyse volumes and flows and report and advice the management to ensure compliance to commercial policies and to improve the Masterplan (quality, costs and time aspects)
Effective trouble-shooting qualities concerning complex road linehaul problems mainly within Europe, on the request world-wide
Achieve best section costs through accurate planning for capacity required and the best mix of own drivers and equipment verses subcontractors
Use buying power to negotiate best prices from subcontractors and all third parties
Control own drivers cost and subcontractors cost (control on e.g. extra hours, routes, complexity, quality mix, etc.)
Control non-salary costs for suppliers and services within budget, such as, tunnel/ferry charges, drivers pay claims
Train and educate RMC employees of/and linehaul planning wherever in Europe required and answer and advice on (complex) questions concerning road network problems, world-wide (mostly by telephone/fax, in an administrative way)
Optimising/diminishing delivery/transit times
Requested support given adequately and on time
Compliance to standards defined
On time performance against best prices
Respect the national and local legislations as well as the rules in health, safety and environment in order to maintain an safe work environment for yourself and all the co-workers
Participate in the corporate initiatives
Respect the health and safety procedures
Respect the health and safety instructions
Act and work safely
Use the individual equipments of protection supplied by the company
Communicate any potential risk to the hierarchy
Display a positive, open and cooperative behaviour in order to facilitate a good relationship inside and outside the department, avoid and help to solve conflicts
Requirements:
Graduate level, Bachelor or equivalent by experience
Management qualities, communication skills and diplomatic capabilities
In depth knowledge of TNT schedules and road network systems
Creative thinker and problem solver
Team skills and team player with strong sense of responsibility
Strong process and co-ordination skills
In depth knowledge of legal requirements regarding transport is an asset
Fluent in French, English (verbal and written)
Knowledge of Dutch and/or German is an important asset. Other languages are possibly an asset as well
Provides prompt, relevant and accurate information to the customer within the agreed timeframes
Offers solutions that meet the needs of the customer
Treats the customer in a professional and friendly manner
Is continuously alert to any risks or hazards and takes action to reduce them
Treats others with respect when working together
Shares information with those to whom it might be useful
Offers help to and involve others when relevant
Looks for win-win solutions when difference of opinions exists
Puts forward a large number of practical ideas and alternative solutions
Is willing to try out actions to improve continuously
Is discreet with confidential and sensitive information
Treats everyone equally and fairly
Nice to have:
Knowledge of Dutch and/or German is an important asset. Other languages are possibly an asset as well
In depth knowledge of legal requirements regarding transport is an asset