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3Shape Logo 3Shape · IT - Software Development

Line Manager

Ukraine, Kyiv · Job Posted May 27, 2026
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Job Description

We are looking for a Line Manager to lead, support, and develop software engineering professionals in a Matrix organization. This role is focused on people leadership, performance management, capability development, engagement, and stakeholder alignment. The Line Manager will not own day-to-day delivery execution, but must have a solid understanding of software delivery processes, engineering team dynamics, stakeholder landscape, and product development flow in order to manage people performance effectively and credibly.

Job Responsibility

  • Lead and support a group of software engineering professionals
  • Conduct regular 1:1s focused on performance, motivation, development, well-being, and feedback
  • Build trust-based relationships with employees and create a healthy leadership environment
  • Support onboarding, role clarity, engagement, retention, and individual motivation
  • Identify early signs of overload, disengagement, conflict, or performance risk
  • Act as a stable leadership anchor in a complex matrix setup
  • Define and communicate clear individual performance expectations
  • Evaluate performance based on evidence, stakeholder input, delivery contribution, behavior, and growth
  • Collect structured feedback from Product, Project/Delivery, Architecture, Scrum Masters, technical experts, and relevant stakeholders
  • Differentiate performance fairly and transparently
  • Recognize strong performance and address underperformance early
  • Support employees in understanding how their work contributes to product, delivery, quality, and business outcomes
  • Distinguish between individual performance issues and systemic delivery/process constraints
  • Own development conversations and Personal Development Plans
  • Identify strengths, growth areas, potential, and career aspirations
  • Support career progression, competence growth, mentoring, and learning opportunities
  • Connect individual development with business needs, technology direction, product priorities, and organizational capability gaps
  • Encourage ownership, learning agility, collaboration, quality mindset, and engineering maturity
  • Collaborate closely with Product Managers, Project Managers, Architects, Scrum Masters, and other functional leaders
  • Maintain regular feedback loops with stakeholders to understand employee contribution, collaboration, and performance
  • Support alignment between people capacity, skill maturity, and delivery expectations
  • Help resolve ambiguity, conflicting expectations, and priority tension affecting employees
  • Escalate people, capability, or capacity risks constructively
  • Ensure employees are not left alone to navigate matrix complexity
  • Identify skill gaps, competence needs, and succession risks
  • Contribute to workforce planning, hiring, staffing input, and capability development
  • Support a strong engineering culture focused on ownership, quality, collaboration, continuous improvement, and customer value
  • Promote knowledge sharing and professional standards within the line
  • Contribute to improvements in leadership practices, feedback culture, and organizational effectiveness

Requirements

  • Experience leading people in a software development, engineering, product, delivery, or technology organization
  • Practical understanding of software delivery processes, Agile ways of working, engineering team setup, and delivery stakeholder roles
  • Experience managing individual performance in a matrix or cross-functional environment
  • Experience working with stakeholders such as Product Managers, Project Managers, Delivery Managers, Architects, Scrum Masters, QA, Engineers, or similar roles
  • Experience handling feedback, performance conversations, development planning, and employee engagement
  • Experience supporting teams or individuals through change, ambiguity, conflicting priorities, or organizational transformation

Nice to have

  • Previous role as Line Manager, People Manager, Engineering Manager, Delivery Manager, Scrum Master, Project Manager, Team Lead, or similar
  • Background in software product development, preferably in a regulated, complex, or multi-stakeholder environment
  • Experience with performance review processes, career development frameworks, and competence development
  • Experience with distributed, cross-site, or matrix organizations
  • Understanding of quality, compliance, technical debt, legacy systems, release processes, or product lifecycle management
  • Experience with hiring, onboarding, retention, succession planning, or organizational design

What we offer

  • 24 working days of annual vacation
  • medical insurance
  • paid sick leaves and child sick leaves
  • maternity and paternity leaves
  • Breakfasts and lunches in the office
  • Good working conditions in a comfortable office in UNIT.City
  • A parking lot with free spaces for employees
  • Occasional business trips to Western Europe
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