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LIMS Support Engineer

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NTT DATA

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Location:
United States , Morris Plains

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Contract Type:
Not provided

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Salary:

87120.00 - 181500.00 USD / Year

Job Description:

The LIMS Support Engineer will provide essential application support for Laboratory Information Management Systems, ensuring stable operations across QC, R&D, and manufacturing labs. The role requires 8+ years of experience in LIMS support, strong SQL skills, and proficiency in LabVantage or LabWare. Responsibilities include incident resolution, root-cause analysis, and user training. Competitive compensation is offered based on experience and skills.

Job Responsibility:

  • Provide L2/L3 incident resolution for LIMS applications (LabVantage or LabWare)
  • Diagnose and resolve configuration issues, workflow errors, sample lifecycle problems, and data inconsistencies
  • Conduct detailed root-cause analysis and implement permanent fixes
  • Maintain LIMS master data, workflows, templates, and stability modules
  • Support version upgrades, patches, and environment maintenance
  • Assist laboratory users with operational questions, access issues, and data troubleshooting
  • Support integrations between LIMS and instruments, SAP/ERP, middleware, and APIs
  • Troubleshoot interface failures (REST/SOAP APIs, ETL jobs, instrument connectors)
  • Support CSV documentation, change control, IQ/OQ/PQ impact checks, and audit readiness
  • Ensure compliance with GxP, 21 CFR Part 11, and ALCOA+
  • Coordinate with QA, Lab Operations, Infrastructure, and DevOps teams
  • Provide user training and create SOPs, release notes, and support documentation

Requirements:

  • 8+ years of LIMS support or development experience
  • 8+ years of hands-on skills in LabVantage (Java/Groovy) or LabWare (LADL, LIMS Basic)
  • 8+ years of strong SQL skills (Oracle/SQL Server/PostgreSQL)
  • Understanding of QC/R&D workflows and regulated environments
  • Strong problem-solving and communication skills

Additional Information:

Job Posted:
April 01, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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