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Our Implementation Specialists work with Project Managers, SMEs and our customers to deliver Evolution vLab®. The position may require on-site working across multiple implementation sites in the United Kingdom.
Job Responsibility:
Leads customer design and configuration, scopes and documents customer requirements via design workshops
Supports insight into clients’ needs to Project Manager
Leads the process mapping of current state to future state workflows as appropriate
Supports business and function requirements and functional design specifications with Product Application Specialists
Identifies and escalates risks and issues relating to design, developing and researching options for remediation or mitigation where appropriate
Works with cross functional client teams to ensure requirements, functional and design specifications are understood and accepted by all internal stakeholder groups
Supports development and testing teams during development and testing phases
Ensures any solution proposed meets all UK regulatory standards and requirements
Ensures project activities and documentation conform to relevant quality standards
Assists with pre-sales activities
Requirements:
Degree in Biomedical Science / relevant Clinical Field or Information Technology field (Desirable)
PRINCE2 or APMG qualifications an advantage
Change Management qualification will be highly regarded
Proven work experience as a Business Analyst or similar in health technology
Experience in or with a pathology laboratory
Use of Visio or equivalent for process mapping
Use of laboratory information management systems
A sound understanding of the professional, ethical and legal requirements that underpin the health informatics environment
Good understanding of laboratory Health and Safety, CPA, MHRA EU Blood Directive and MHRA Good Clinical Practice for Laboratories and other relevant regulations and standards
Nice to have:
Ability to gather and document high quality requirements
Passionate about excellence, technology and management and seek to be the best in their field
Strong interpersonal skills with excellent problem-solving skills
Ability to prioritise duties, including the effective and efficient planning and management of a complex workload to meet competing deadlines
Ability to communicate scientific/technical information with all levels of the organisation
What we offer:
Hybrid working environment from Manchester (City Centre) or London (Farringdon) – 3 days a week from the Office and 2 from home
25 days (increases with length of service up to 4 days) plus 8 bank holiday
Holiday purchase scheme via salary sacrifice
An extra day annual leave for your birthday
Enhanced Maternity Leave
Enhanced Paternity Leave
Religious holiday swap programme
Up to two days paid Volunteering days
Paid time off during the working day to donate blood
Pawrental Leave
Litmos learning
Product Training
Peer recognitions
CEO awards
Length of service awards
Performance Annual Bonus Programme
Life Insurance (4x annual salary)
Private health care (BUPA) plus discounted rates to add your loved ones