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Limited Production Operations Manager

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Lush

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Location:
United Kingdom , Poole

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Category:
Manufacturing

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Contract Type:
Not provided

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Salary:

50000.00 - 60000.00 GBP / Year
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Job Description:

We are looking for an experienced Limited Production Operations Manager to lead Limited Production, supporting areas that collectively deliver c. £40m+ in sales. This is a senior leadership role, accountable for the performance of multiple production areas through the leadership of department managers, alongside direct line management of key roles within support functions. You will set direction, align priorities, and ensure consistent delivery across ECs, Lustres, Direct Print, Moulds, and associated support teams. While your primary focus is leading through managers, you will also directly lead specific specialist roles, ensuring alignment between production and support functions and strengthening end-to-end operational performance.

Job Responsibility:

  • Lead and develop a team of production managers, ensuring clarity of expectations and consistent delivery
  • Directly manage and develop individuals within support functions, providing clear direction and accountability
  • Hold managers and direct reports accountable for performance, output, and KPIs
  • Ensure strong alignment between production and support teams to enable smooth operational delivery
  • Oversee health & safety, GMP, and regulatory compliance across all areas
  • Ensure production areas are appropriately resourced, trained, and structured for efficiency and growth
  • Drive consistency in ways of working, standards, and reporting across production and support functions
  • Support managers in resolving complex operational challenges and removing barriers to delivery
  • Lead continuous improvement initiatives across departments, focusing on efficiency, quality, and sustainability
  • Oversee successful delivery of product launches through effective cross-functional coordination
  • Contribute to financial planning, including budgets, capex, and performance tracking

Requirements:

  • Significant experience within a manufacturing environment (5+ years), with a strong understanding of production operations
  • Proven ability to lead and develop management teams and personnel across multiple functions
  • Solid experience in regulatory compliance, operational processes, and equipment or asset management
  • Strong understanding of health & safety, quality, and manufacturing best practices (including GMP where applicable)
  • Strong communicator, able to engage and influence a wide range of internal and external stakeholders
  • Highly organised, with the ability to prioritise effectively and manage competing demands
  • Analytical and data-driven, with the ability to identify trends, risks, and opportunities to inform decision-making
  • Solution-focused, with strong problem-solving capability and sound judgement
  • Able to balance attention to detail with a broader, strategic perspective
  • Passionate about ethical manufacturing and creating fresh, high-quality products
  • Strong awareness of industry trends, innovation, and competitor activity
  • Values-led, with a strong ethical compass and alignment to our brand and beliefs
  • Resilient, adaptable, and comfortable operating in a fast-paced, evolving environment
What we offer:
  • 25 days holiday plus bank holidays
  • 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
  • Enhanced paternity leave
  • Bonus scheme
  • Day off for weekday birthdays
  • Holiday purchase scheme
  • 50% discount on Lush products and spa treatments
  • Cycle to work scheme
  • Discounted rail and bus season tickets
  • Employee assistance programme
  • 10% Employee Owned
  • Wellbeing & mindfulness sessions
  • Access to employee-led Community Networks, including Disability and Chronic Illness, Family Support, Global Majority (Race and Ethnicity), LGBTQIA+, Menopause and Neurodiversity communities
  • Tailored gender affirming care

Additional Information:

Job Posted:
May 14, 2026

Expiration:
May 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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