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The Lift Experience Team’s mission is to provide employees and guests with a seamless end-to-end experience from maze entrance to lift unloading. As a Lift Operator on the Lift Experience team, you are the copilot and concierge responsible for the safe operation of a multi-million-dollar machine. You are responsible for the safety and friendly, and efficient travel of our guests and fellow teammates as they navigate premier mountain terrain. Come enjoy the season in a career full of having and providing an Experience of a Lifetime again and again.
Job Responsibility:
Continuously monitor the safety of passengers while providing instruction and customer service in the safe loading and unloading of lifts
manage the speed of lift as needed
Operate lift to ensure that optimal chair capacity is achieved as determined by Lift Experience guidelines and performance reporting
Proactively notify maintenance/dispatch of repair or maintenance needs
Work closely with the Lift Maintenance department to learn the proper operation of lift equipment
Implement emergency procedures as required, including contacting Patrol
Ensure lift is ready for operations prior to set up of maze
set up/disassemble lift maze daily according to maze standards
Follow and perform all company and departmental policies and procedures
Maintain a safe work area and cleanliness of lift shacks
remove trash when necessary
A Lift operator team member is a flexible employee within the Lift Experience department who takes on additional training to support ticket scanning
Other duties as assigned
Requirements:
No experience is necessary, we train all lift operators (including returnees)
Must be able to make quick decisions/use considerable judgment regarding safety as well as multitask and anticipate issues
Must be physically capable of assisting guests while loading lifts
may lift up to 40 lbs
Must be able to work outdoors in all types of inclement weather, standing and moving for entire shift on potentially slippery or uneven surfaces
Must be able to work weekends and holidays as needed
Must be able to handle high guest volumes in a professional manner
Must be willing to perform alternate functions from time to time, both within and outside of the assigned area, particularly during peak periods such as holiday weekends
At least 18 years of age
What we offer:
Free passes for employees
employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, and mountain shuttles
RSP Options (after 12 months or 2000 cumulative hours of service)
Employee Assistance Program
Excellent training and professional development
Referral Program
Health Insurance
Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)