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Tanglewood Care Services Logo Tanglewood Care Services · Nursing

Lifestyle Co-ordinator

United Kingdom, Boston 10.42 GBP / Hour · Job Posted December 12, 2025
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Job Description

If you’re passionate, caring and looking for a rewarding job with excellent training, great opportunities and share the same Unique Vision and Values as us: United, Nurturing, Innovative, Quality, Understanding, Empathetic. Join our team at Tanglewood Avocet House and make a real difference.

Job Responsibility

  • Act as a concierge/buddy service and go-between from resident and management
  • Be a listening ear to pass on concerns or queries
  • Attend to needs or issues that arise day-to-day
  • Get to know each resident and their needs
  • Ensure residents settle in happily and have a positive experience
  • Make residents feel at home and welcome
  • Ensure residents' personal space feels homely
  • Be aware of residents’ birthdays and inform kitchen and entertainments team
  • Introduce yourself to residents and their families, get to know them
  • Ensure residents are comfortable and liaise with housekeeping/maintenance/care/catering/hairdressing/chiropody/activities
  • Ensure residents are aware of and can attend the activities programme
  • Help with correspondence/banking/shopping/post office/library/booking restaurants/keeping in touch with family
  • Liaise by email/phone with family members, alert them to matters of interest
  • Facilitate personal shopping trips and trips to bank/post office
  • Take residents out for coffee, walks
  • Offer a ‘listening ear’
  • Spend one-to-one time with residents
  • Use lifestyle budget to brighten someone’s day
  • Build relationships with residents' families
  • Plan and organise trips
  • Encourage residents to socialise together
  • Identify specific personal activities and arrange if not on programme
  • Assist residents at activities like clothing sales, help with personal allowance
  • Accompany residents into town
  • Actively market Tanglewood and promote a positive attitude
  • Adapt and create an atmosphere that suits individual residents
  • Maintain a record of assistance provided
  • Attend funerals as necessary

Requirements

  • Ability to communicate effectively at all levels
  • Genuine interest in working with client group
  • Excellent interpersonal skills
  • Satisfactory DBS check and check against the ISA List (where applicable)
  • Smart appearance

What we offer

  • Free tunic when you begin
  • Meals included on shift
  • Induction and initial training
  • Ongoing refresher training and staff development
  • Staff wellbeing support
  • Time and a half on all bank holidays
  • Refer a friend scheme
  • Access to Blue Light card (discounts)
  • Access to free a Will writing service
  • Discounted or free food
  • Employee discount
  • On-site parking
  • Referral programme
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