This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the 'Gold Standards' of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Responsibility:
Use appropriate rescue techniques if observing swimmers in need of assistance
Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling
Promote the rules and regulations of the recreation facility
Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager
Provide assistance to injured guests until the arrival of emergency medical services
Promote a fun and relaxing atmosphere for guests
Obtain, fold, and stack towels according to company procedures
Wash, mop, and clean the pool deck
Report accidents, injuries, and unsafe work conditions to manager
complete safety training and certifications
Follow company policies and procedures
maintain confidentiality of proprietary information
protect company assets
Welcome and acknowledge all guests according to company standards
ensure uniform and personal appearance are clean and professional
anticipate and address guests’ service needs
assist individuals with disabilities
thank guests with genuine appreciation
Speak with others using clear and professional language
Support all co-workers and treat them with dignity and respect
Comply with quality assurance expectations and standards
Visually inspect tools, equipment, or machines (e.g., to identify defects)
Move at a speed required to respond to work situations (e.g., run, walk, jog)
Stand, sit, or walk for an extended period of time or for an entire work shift
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Perform other reasonable job duties as requested
Ensure the 'Gold Standards' of The Ritz-Carlton are delivered graciously and thoughtfully every day
Learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values
Requirements:
CPR Certification
First Aid Certification
Fitness Equipment certification
Any certification or training required by local and state agencies