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As a Lifecycle Marketing Manager, you will be at the forefront of our patient growth strategy, using marketing technology to create personalized, multi-channel campaigns that drive high-volume patient enrollment and conversion. You will architect, build, and deploy automated, multi-channel journeys designed to move prospective insurance-holder patients through the enrollment funnel with precision.
Job Responsibility:
Own the end-to-end execution of enrollment-focused lifecycle campaigns from brief to launch
Architect, build, test, and deploy complex, automated enrollment journeys across channels like email, direct mail, SMS, and paid media
Define and prioritize A/B and multivariate tests to continuously optimize the enrollment funnel
Introduce new marketing channels and technology
Develop reports and dashboards to present insights on enrollment velocity and campaign performance
Partner with Marketing, Sales, and Customer Success teams to ensure campaigns align with business growth goals
Maintain compliance with industry regulations including CAN-SPAM, TCPA, and HIPAA
Requirements:
4+ years of proven experience building and deploying complex, multi-channel marketing automation campaigns focused on conversion and sign-ups
Deep experience with world-class and complex ESP/Marketing Automation platforms like Braze, Iterable, or Adobe Journey Optimizer
Experience using email, direct mail, web, and SMS to drive immediate action
Deep understanding of how to optimize martech tools
Highly organized and skilled at prioritizing a high-volume workload
Technical problem-solver and martech-savvy
Data-driven growth mindset
Resourceful self-starter
Clear communicator
Nice to have:
Experience at a high-growth digital startup or consulting agency
Experience in B2B2C or B2C acquisition and enrollment marketing
Experience in martech tool migration and implementation
Experience in healthcare or tech startups
Completed Reforge or other applicable courses on Growth or Lifecycle marketing
What we offer:
Competitive healthcare benefits
Generous equity compensation
Unlimited vacation
Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship)