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Lifecycle Communication Coordinator

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The Gathering Spot

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Location:
United States, Atlanta

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Category:
-

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Gathering Spot is looking to hire a Lifecycle Communications Coordinator within the Marketing Department, reporting to the Head of Marketing, to be responsible for member communications throughout the full member journey — from onboarding to retention and re-engagement.

Job Responsibility:

  • Develop and execute targeted lifecycle communications to members, including onboarding, engagement, renewal, and reactivation campaigns
  • Draft and distribute communications regarding member events, club updates, and member benefits across multiple channels: Email, Push Notifications, Text Messaging
  • Manage and segment member email lists to ensure relevant, personalized communication at each stage of the member experience
  • Partner with Membership, Operations, and Marketing teams to ensure clear, consistent, and timely communication to members
  • Collaborate with the Member Events team to monitor event attendance and engagement trends, optimizing communications accordingly
  • Utilize data insights and engagement metrics to refine content, timing, and targeting for ongoing improvement
  • Ideate and create local promotions and campaigns to attract new members and deepen engagement with existing members
  • Support automation setup and testing for recurring member touchpoints (e.g., onboarding series, event reminders, renewal notices)

Requirements:

  • Strong written and verbal communication skills with the ability to adapt tone and messaging for different audiences
  • Exceptional attention to detail and commitment to producing timely, error-free work
  • Experience with email marketing platforms (e.g., Mailchimp, HubSpot, Klaviyo, or similar)
  • Familiarity with audience segmentation, A/B testing, and engagement analytics
  • Hands-on experience with web content management tools, such as WordPress
  • Ability to work under pressure and manage multiple deadlines in a fast-paced environment
  • Passion for continuous improvement and a data-informed approach to communication
  • Flexibility, including availability for occasional weekend and evening work

Nice to have:

  • Design skills using tools such as Illustrator, Photoshop, or Canva are a plus
  • Undergraduate degree preferred but not required

Additional Information:

Job Posted:
December 12, 2025

Employment Type:
Fulltime
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