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Life Sciences Key account manager

Belgium, Machelen · Job Posted March 25, 2026
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Job Description

As a Key Account Manager at Sopra Steria, you will play a crucial role in ensuring client retention by fostering and strengthening relationships. You’ll understand their individual needs, provide them tailored IT solutions and coordinate with internal teams to deliver the excellent service clients expect from Sopra Steria. Staying informed of industry trends, managing timelines, and answering client issues using confident communication and technical knowledge will be your day-to-day job as a Key Account Manager. You’re mindful of opportunities for upselling and cross-selling while building long term partnerships for community-wide digital transformation and business success.

Job Responsibility

  • Ensure client retention by fostering and strengthening relationships
  • Understand client individual needs and provide tailored IT solutions
  • Coordinate with internal teams to deliver excellent service
  • Stay informed of industry trends
  • Manage timelines
  • Answer client issues using confident communication and technical knowledge
  • Be mindful of opportunities for upselling and cross-selling
  • Build long term partnerships for community-wide digital transformation and business success
  • Manage communication between the company and its clients
  • Handle complex tasks without difficulty to hit deadlines and make sales to build a portfolio of satisfied accounts

Requirements

  • Experience in the IT consulting in Belgium
  • Good knowledge of the Life Science industry and an existing network in Belgium
  • Fluent in Dutch and English (French is a plus)
  • Minimum of 8 years of experience in B2B sales
  • Like to work with people and to maintain relationships

Nice to have

French language skills

What we offer

  • Mobility options (including a company car)
  • Insurance coverage
  • Meal vouchers
  • Eco-cheques
  • Continuous learning opportunities through the Sopra Steria Academy
  • Opportunity to connect with colleagues at various team events

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