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Life & Health Operations Assistant

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Alera Group

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Location:
United States , Onalaska

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Category:
Insurance

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Contract Type:
Not provided

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Salary:

60000.00 - 65000.00 USD / Year
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Job Description:

Alera Group is looking for a Life & Health Operations Assistant. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you! Alera Group was founded in 2017 and has grown to become the 14th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

Job Responsibility:

  • Process applications, follow up on missing information, assist with claims, handle customer service calls, support client education/enrollment, and maintain necessary supplies and materials
  • Perform accurate data entry in AgencyBloc, oversee lead and client lists, audit systems for accuracy/compliance, and leverage the agency management system to improve efficiency
  • Manage assigned projects, participate in meetings and trainings, support mail/phone rotations, and help develop strategies for online and telephonic enrollment

Requirements:

  • Associate’s degree with 2+ years of related experience preferred
  • background in insurance agencies, sales support, customer service, and familiarity with insurance forms and terminology
  • Proficiency in Word, Excel, Outlook, AgencyBloc, and general internet navigation
  • WI Life, Health & Accident insurance license required, along with carrier-specific and Marketplace certifications
What we offer:

medical, dental, life and disability insurance, 401k, generous paid time off

Additional Information:

Job Posted:
December 17, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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