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Life and Health Protection Underwriter

United Kingdom, Reading · Job Posted March 26, 2026
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Job Description

At Guardian, our mission is simple: to ensure every family has protection they truly believe in. We’re challenging the market with a fresh approach and a brand promise — Life. Made Better. We are looking for an experienced Life and Health Protection Underwriter to join our Underwriting team.

Job Responsibility

  • Effective and prudent assessment of risks that are processed within the operational underwriting
  • Provide thorough and robust justifications of decisions and refer cases to third parties including Chief Medical Officer (CMO) and re-assurers
  • Communicate well both verbally and in writing to give clear instruction & reasons for decisions
  • Manage customer expectations and portray Guardian’s high standards and underwriting services
  • Act as the point of contact for Customer Services team and distribution teams
  • Provide retrospective underwriting of cases for the claims area and claims committee
  • Ensure Guardian’s Customer Services proposition for both advisers and customers is delivered ensuring that the quality of our services continues to meet and be recognised for leading the market

Requirements

  • Minimum of 12 months experience in Life & Health Protection Underwriting within the UK market
  • Ability to work and collaborate with colleagues at all levels and with external parties
  • Identifying various Customer types and adapt accordingly
  • Complaint management
  • Internal and external stakeholder management
  • Internal and external objection handling
  • Independent time management skills

What we offer

  • Private Medical Insurance with rewards for yourself with discounted rates for your family members
  • Competitive Company Pension Scheme
  • Access to several employee discounted schemes to suit your lifestyle including but not limited to: Private dental insurance
  • Electric Vehicle Salary Sacrifice Scheme
  • Cycle to Work scheme
  • Comprehensive Europe and Worldwide Travel Insurance
  • Medical Cash Plan
  • Gym memberships
  • Access to 24/7 GP service for you and your family
  • 25 days holiday with the option to purchase more

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