Licensing Support Specialist

• Respond to inquiries from licensed staff regarding license status, renewal timelines, and application procedures
• Provide guidance on regulatory requirements and internal licensing protocols
• Assist new and current staff with completing licensing applications
• Prepare and submit applications to regulators, ensuring accuracy and compliance with state and federal requirements
• Assist the licensing team during peak renewal periods
• Review and submit renewal forms and coordinate payment of renewal fees to regulatory authorities
• Track renewal progress and follow up on outstanding documentation
• Enter and maintain all broker license details in the licensing management system
• Ensure timely updates across all licensing transactions and status changes

• 3–5 years of relevant professional experience
• Prior commercial insurance industry experience or experience processing licenses are strongly preferred
• Proficiency in Microsoft Office, including basic Excel
• Familiarity with SharePoint for collaboration and document management
• Excellent written and verbal communication skills
• Strong attention to detail, organizational skills, and data entry accuracy a must have
• Ability to maintain confidentiality and handle sensitive information with discretion
• Ability to work onsite at least 2 days per week in a hybrid work environment
• Bachelor’s degree preferred

Competitive pay rate