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360 Resourcing Solutions Logo 360 Resourcing Solutions · Real Estate

Licensing Property Relationship Manager

United Kingdom, Edinburgh Employment contract 23500.00 - 25500.00 GBP / Year · Job Posted May 27, 2026
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Job Description

Welcome to DJ Alexander, where we know Scotland inside out. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to cover Edinburgh, Glasgow, St. Andrews, Dundee and Aberdeen with over 300 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Licensing Property Relationship Manager. This is a permanent position located in our city centre office at 10 Sunnyside, Edinburgh, EH7 5RA. You'll enjoy a work week of Monday to Friday 9am - 5pm. The salary £23,500 - £25,500 pa.

Job Responsibility

  • Support the HMO team manager to deliver the objectives of the department
  • Drive a high level of standard when working through all HMO process. Ensure all compliance and regulations are followed in the required time
  • Ensure we deliver exceptional customer service in all aspects of the business
  • To maintain client relationships and co-ordinate/communicate key aspect of property management to the client
  • To assist with admin of the role and this will involve displaying/removing site notices, neighbourhood notices, processing Fire risk assessments received and addressing any issues with Tenants and landlords
  • To be able to raise jobs specifically for HMO properties and liaise with contractors the ensure the works are carried out in a timely manner
  • To have an understanding of the application requirements (certificate continuity etc) and process and how to submit applications across the DJ Alexander portfolio
  • To be able to learn physical standards required within HMO properties from a property manager perspective. To be able to undertake pre application inspections and report to landlord
  • To be aware of/to develop detailed awareness and understanding of HMO regulations and how they are applied to HMO property. Ensuring all compliance aspects for the HMO licence are meet
  • To be able to communicate effectively with landlords, contractors, PMs and local authorities in a positive manner. This will also cover being able to cover HMO inspections with HMO/Fire Officers and create report if required
  • To understand ASB legislation and how it can and does affect HMO Licences. This also includes being able to address these issues with tenants
  • The become an HMO specialist and confident in your knowledge. This will be important going forward when you may need to attend a sub licensing committee hearing
  • Learn how to conduct an HMO survey, draw HMO floor plans, advise LL in detail on what is required in order for a property to obtain an HMO licence depending on the circumstance whether it be a conversion, a sale, change of owner, new licence or renewal
  • Ensure the correct cover is in place to cover the HMO 24hr contact phone and address any issues that require it
  • Work collaboratively with other colleagues specifically in other departments offering support, working on joint projects and working together to achieve the business objectives

Requirements

  • Current UK driving licence holder
  • Ideally at least 1 year’s Property Management experience but not essential, it is preferable and will make the transition for the successful applicant easier with some sector knowledge
  • Excellent customer services skills
  • Strong Administration and organisational skills
  • Strong IT skills, MS Word, Excel
  • You must have the current legal right to work in the UK

What we offer

  • Discounts at over 900 retailers via smart spending app
  • Wellbeing centre with resources for health, eating, financial wellbeing and mental health
  • Employee Assistance Programme offering free counselling support sessions
  • Smart Tech Scheme for gadgets and appliances
  • Cycle2Work Scheme
  • Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
  • Competitive base pay aligned with market value plus incentivised commission and performance bonuses
  • Special days and celebrations for length of service
  • Pension
  • Professional development funding for qualifications
  • Company socials
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