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Licensing Policy and Administration Team Leader

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Vox Consultants

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Location:
United Kingdom , West London

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Category:
Public Sector

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Contract Type:
Not provided

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Salary:

37.00 GBP / Hour
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Job Description:

Licensing Policy and Administration Team Leader. Initial 12 month contract with the opportunity to extend. Mon to Fri 9am to 5pm (1 day p/w in office 4 days from home). £37 p/hr Umbrella.

Job Responsibility:

  • Assisting the team manager with management responsibilities for the team, including
  • managing workloads, allocating/monitoring work, supervising staff: providing a technical advice/ guidance to the team, to ensure the most effective use of resources and deputising, as appropriate to ensure a smooth continuation of service
  • To be accountable for delivering excellent services to residents in line with the council’s vision, values, resources, strategic and service priorities
  • for the assigned regulatory and enforcement functions
  • To fulfil statutory functions as a Responsible Authority service under the Licensing Act 2003, where applicable
  • and scrutinise, process and comment on statutory applications and schemes submitted from individuals, businesses, outside bodies and other departments of the Council
  • To conduct, manage, oversee and authorise the officers’ investigations and civil and criminal legal case files, in accordance with the provisions of the Police and Criminal Evidence Act 1984, Criminal Procedures & Investigations Act 1996 or other appropriate legislation
  • To lead on team complaints, drafting reports and preparation of case evidence for submission to the Head of Legal Services. To prepare/approve statutory documents
  • To represent the Section at member level meetings, committee meetings, inter-departmental meetings, Public Meetings or Public Enquiries, as required. To chair meetings, as appropriate, related to the functional activities of the team
  • To develop and maintain effective relationships with internal and external partners and other enforcement agencies
  • using a collaborative approach to maximise impact and efficiencies. To develop joint initiatives and partnerships where these add value and quality to service delivery

Requirements:

  • BIIAB Licensing/Gambling Practitioner, Personal Licence Holder or similar
  • Institute of Licensing - Licensing Practitioner course
  • or managerial qualification
  • Experience working in a housing association or council
  • Experience of updating, briefing and communicating with Elected Members and Senior Managers
  • Ability to oversee, undertake and manage legal casework, enforcement, investigation, prosecution and other legal processes and sanctions
  • Experience of leading on co-ordinating responses to customer complaints and service requests and excellent customer care to help improve service delivery

Additional Information:

Job Posted:
January 18, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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