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Licensed Service Representative

United States · Job Posted February 17, 2026
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Job Description

SISCO is seeking remote candidates who are licensed in Life and Health. We pride ourselves on putting the customer first and finding ways to improve our business. Above all else, we are committed to fostering an open-door culture where the opinions and suggestions of our team members are valued and appreciated. Our Service Center is open Monday –Thursday 7 am to 7 pm and Friday 7 am to 5 pm.

Job Responsibility

  • Answer customer inquiries on benefits plans
  • Process Medical/Dental Claims
  • Ability to learn/retain large amounts of technical information
  • Navigate multiple record keeping systems

Requirements

  • Licensed in Life and Health is required
  • Strong communication (verbal and written) skills
  • The ability to multi-task and have great attention to detail
  • Ability to work with customers of diverse background and dispositions
  • Prior customer service experience
  • Medical or call center experience is a plus

Nice to have

Medical or call center experience

What we offer

  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/Defined Contribution (1-year waiting period)
  • PTO/Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/Parental Leave
  • Subsidized Parking
  • Company-paid Term Life/Accidental Death Insurance

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