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The Licensed Sales Supervisor works closely with the Store Manager to learn all aspects of running a store. As a member of the Management Team, the Licensed Sales Supervisor provides outstanding customer service, achieves sales volume, adheres to Oakley's visual presentation standards and maximizes profits by controlling expenses and protecting company assets. Works with the Store Manager in providing guidance, direction and development to the store team in order to achieve all revenue, profit and customer service goals.
Job Responsibility:
Assists customers in the selection of frames and coordinates frames with optical measurements and prescriptions
Provides optical service to customers as required by State law and demonstrates a high degree of professionalism
Delivers excellent customer service and demonstrates a high degree of professionalism
Achieves high levels of sales performance and results
Assigns employees to specific duties and assists with work schedule assignments by following the payroll matrix
Maintains compliance with corporate communications by overseeing preparation of merchandise, displays and presentations
Assists the store team in maintaining the store's visual objectives and housekeeping standards by coordinating and straightening merchandise replenishment and assisting with floor and fixture changes
Exercises judgment and discretion alone, and in conjunction with Store Manager in the day-to-day operations of the store
Oversees compliance of all staff with established company policies, procedures and standards
Any other tasks as assigned by Store Manager
Requirements:
2+ years of retail sales experience within a specialty environment
1+ year of retail management experience
State licensure
Availability to work a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends and holidays
Strong communication skills (verbal & written), including strong relationship building skills
Ability to develop and train staff
Ability to be on your feet most of the day or moving on the sales floor or stock room
Ability to maneuver merchandise and lift up to 40lbs
Physical activities include engaging in repetitive motions, bending, kneeling, twisting, stretching, squatting, pushing, pulling, lifting, climbing, carrying, walking, reaching and/or using a step stool on a frequent basis
Nice to have:
Knowledge of Oakley and its products
Outgoing, enthusiastic and sports-minded individual
Bilingual
What we offer:
Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts