Licensed Optician

• Creates an exceptional customer experience and shows urgency in providing service to customers and satisfying their needs
• Demonstrates superior product knowledge
• takes the initiative to accurately describe the features & benefits of various lenses & frames using appropriate tools to reinforce the customers’ final selection
• Acts as a leader in optical operations and works in partnership with Store Management to determine growth opportunities for Rx expansion as a driver of the overall business
• Fosters an environment of learning where all team members become experts in our optical products and service offerings
• Engages and builds relationships with the local community to attract a new customer base
• Anticipates problems
• explores underlying reasons for customer issues
• strives to develop long-term solutions to problems & ensures customers are satisfied and expectations are exceeded. Acts quickly for resolution. Partners with management as necessary
• Performs work accurately and thoroughly utilizing all technology despite time, pressure, and customer volume, troubleshooting issues as they arise
• Supports daily Retail Operational funtions, follows all operating policies & procedures and partners with all members of the management team
• Take pride in store appearance, shows initiative to assists the store team in maintaining the store's visual objectives, housekeeping standards, and assisting with floor and fixture changes
• Additional duties may be assigned as needed in support of the overall operations of the store/business
• Helps foster an inclusive culture by treating customers and colleagues with respect

• Current State Optician License
• High School Graduate or Equivalent
• Knowledge of current optical theory and practices
• 1+ years of retail sales experience
• Availability to work a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends, and holidays
• Strong communication skills (verbal & written), including strong relationship building skills
• Ability to be on your feet most of the day or moving on the sales floor or stock room
• Ability to maneuver merchandise and lift up to 40 lbs.
• Physical activities include engaging in repetitive motions, bending, kneeling, twisting, stretching, squatting, pushing, pulling, stooping, lifting, climbing, carrying, walking, reaching and/or using a step stool on a frequent basis

Optical dispensing experience

• Benefits/Incentive Information
• competitive bonus and/or commission plan
• health care
• retirement savings
• paid time off/vacation
• various employee discounts