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At America’s Best, we combine value, expertise, and exceptional service to ensure every customer leaves seeing and feeling their best. As an Optician, you’ll play a key role in delivering outstanding patient care while supporting store performance.
Job Responsibility
Assist customers with eyeglass and contact lens dispensing, including contact lens insertion and removal training and product education.
Deliver exceptional customer service while meeting sales goals and company objectives.
Maintain accurate patient records and manage order follow-up, including customer notifications and weekly outreach.
Support quality and operational excellence by reducing remakes, following safety standards, and adhering to company policies.
Maintain inventory control, merchandising standards, and a clean, organized work environment.
Mentor Apprentice Opticians as permitted by law.
Requirements
Hold an active dispensing license as required by the state
3+ years related experience or training (required)
Previous retail experience (preferred)
Strong customer service and clear communication abilities.
Confident selling skills with the ability to meet store goals.
Organized, detail-minded, and able to multitask in a busy setting.
Professional, friendly, and comfortable working with a variety of people.
Nice to have
Previous retail experience (preferred)
What we offer
Health & Dental Insurance
401k retirement savings with company match and stock purchase plan
Flex Spending Account
Generous Paid Time Off & Company Holidays
Parental leave
Employee eyewear discount
Overtime pay when applicable
Short- and Long-Term Disability
Life Insurance
College scholarship program
Training programs
Educational Courses
Emphasis on internal promotions and career advancement