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OPSM Logo OPSM · Sales

Licensed Optician

United States, Miami Beach · Job Posted January 11, 2026
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Job Description

The Licensed Optician delivers the brand value proposition & helps establish For Eyes as the premier destination for all vision needs within the community. Helps to create exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers’ expectations.

Job Responsibility

  • Greets all customers with a warm welcome right away, exchanges names, & ensures they know what to expect. Shows urgency in providing service to customers & satisfying their needs
  • Custom fits glasses & precisely places prescription in lenses
  • Acts as a leader in optical acumen that provides a voice for associates
  • Takes & records measurements, adjusts or fits eyewear correctly, thorough & exact in details
  • ensures finished eyewear meets standards & customer requirements
  • Attracts new customers
  • Explores the needs & priorities of customers by asking open ended questions
  • Is attentive to details, asks follow up questions for clarity, reads verbal/non-verbal cues
  • reviews prescriptions & identifies special needs
  • Assists co-workers with difficult or complex areas of product needs & prescriptions
  • Utilizes store tools & adheres to Brand Store Commitments
  • Performs work accurately & thoroughly utilizing all technology despite time pressure & customer volume. Demonstrates superior product knowledge
  • takes the initiative to accurately describe the features & benefits of various lenses & frames using appropriate tools. Reinforces customers’ final selection
  • Anticipates problems
  • explores underlying reasons for customer issues
  • strives to develop long-term solutions to problems & ensures customers are satisfied & expectations are exceeded. Acts quickly for resolution. Partners with management as necessary
  • Possesses the ability to multi-task, prioritize & manage time with competing priorities
  • Commits to delivery date & time, seeks feedback & asks for referrals
  • Strives to achieve exceptional results on Brand KPIs & competencies
  • Presents, celebrates & educates at pick up
  • Takes pride in store appearance, shows initiative to keep store clean, attractive & organized. Secures & protects company assets in your control
  • Informs management of safety opportunities
  • demonstrates safe work practices
  • Possesses a “can do” spirit & strong drive for results
  • self-motivated with a desire for continual learning & improvement
  • Adheres to company policies & procedure, including but not limited to discounting, promotions & inventory management
  • Sells on your feet 80%-100% of the time
  • Additional duties may be assigned as needed (i.e. customer calls, dispensing eyewear, etc.)
  • Maintains proper dress code, including name tag & associate tablet

Requirements

  • High School graduate or equivalent
  • State Licensure
  • Optical dispensing experience
  • Strong customer service skills: communicator, listener & team builder
  • Knowledge of current store merchandise
  • Basic math skills
  • Awareness of current fashion trends
  • Selling skills – ability to use & carry an iPAD/tablet
  • Familiarity with POS, computers & calculators

What we offer

  • Benefits/Incentive Information
  • health care
  • retirement savings
  • paid time off/vacation
  • various employee discounts
  • competitive bonus and/or commission plan
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