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Massage Therapists play a crucial role in enhancing the overall spa experience by providing exceptional massage and body treatments by using an assortment of therapeutic approaches. Massage Therapists must be personable with nurturing qualities, attentive to the guests' needs, and have a passion for wellness in a luxury spa setting.
Job Responsibility:
Welcome each guest and properly introduces themself
Prepares the guest for services according to the treatment protocols
Reviews the guest’s intake form for any valuable information
Performs up to a combination of 7-8 different massages/body treatments per day
Educates the guest about the benefits of the service(s) performed
Offers enhancements that pair with the guest’s chosen massage / body treatment and educates them on the benefits of the enhancer(s)
Educates the guest on the products used during the service
Recommends retail home care products and explains how to use them properly
Communicates current spa promotions to guests
Allows the guest to relax by only speaking when spoken to
Documents pertinent guest information in their records
Maintains organization of the treatment rooms and preparation areas
Follows all Woodhouse Spa policies
Willing and able to perform all Woodhouse service offerings and Signature protocols
Ensures proper lighting, music, cleanliness, and aromatherapy are present
Supports the needs of the team and the location
Maintains the proper care of the spa tools and equipment
Ensures safety, sterilization, and sanitation procedures are followed
Performs other duties as assigned
Communicates with staff and management to ensure the location runs smoothly and according to the schedule
Always maintains professionalism and discretion
Renews licensure as required by the state, prior to the license expiration date
Obtains continuous education per state licensing requirements and/or Woodhouse Spa requirements
Protects the Woodhouse Spa brand
Requirements:
Maintains a current Massage license in the state they are practicing in
Excellent communication skills
Able to assess the needs and wants of their guests
Has exceptional time management skills
Works efficiently to solve problems in the moment
Available to work weekend, evening, and holiday hours
Neat and professional appearance follows Woodhouse Spa dress code
Physical strength to stand on feet for long hours at a time