Licensed Customer Success Associate Job at Figure (St Louis)

Senior Customer Success Manager

With very limited direction, the Senior Customer Success Manager delivers post-s...

Location

United States , Los Angeles

Salary:

119000.00 - 149000.00 USD / Year

BlackLine

Expiration Date

Until further notice

Requirements

Bachelor's degree in Accounting, Economics or Business Administration Master of Business Administration or equivalent
6 Years Customer facing experience (internal or external)
Demonstrate natural strong presentation skills natural comfortable passion for presenting
Ability to deal with changing priorities and high-pressure situations with poise diplomacy and tact
Highly process-oriented mindset, with a love of telling stories with data
Prioritization and time management skills
Strong verbal and written professional communication
Updated knowledge of current accounting practices and changes in the industry
Strong interpersonal and consultative skills and proven results building relationships working as a Trusted Advisor to drive business value for customers.

Job Responsibility

Deliver on Customer Success program strategy specifically associated with BlackLine onboarded customer as it relates to assigned customers
Track, validate, and provide feedback to AM team to ensure the customer moves through the entire BlackLine journey after initial contract implementation
Deliver actionable advice, coaching and expertise regarding the features and usage of BlackLine's solutions to increase product adoption and to assist the Account Management team in license expansion
Expertly educate clients on existing and new product features and functionality, and how it can contribute to their business objectives
Perform Success Planning activities (Business Reviews, Success Reviews and Success Path creation) for onboarded clients to ensure BlackLine understands their corporate goals and objectives and the client understands their usage and the path forward to gain more efficiency with the solutions
Continually communicate BlackLine value to customer through the entire customer journey
Work as a team with sales executives and other departments on account planning focused on account expansion, reduction of license and product adoption whitespace, increased customer sentiment, and reduced churn risk
Perform effective, Success Reviews, Business Reviews, Success Reviews, customer advocacy activities, solution coaching and other adoption deliverables via webcasts, teleconferences and/or onsite visits
Address assigned client activities' impact on BlackLine and provide best practices. Includes, but not limited to organizational changes, global rollout, and ERP changes. Ensure ERP changes that result in risk of churn or attrition is document
Keep current on all BlackLine solutions, including detailed product functionality and its proper use

What we offer

short-term and long-term incentive programs
robust offering of benefit and wellness plans

Fulltime

Senior Customer Success Manager

With very limited direction, the Senior Customer Success Manager delivers post-s...

Location

United States , Los Angeles

Salary:

120000.00 - 151000.00 USD / Year

BlackLine

Expiration Date

Until further notice

Requirements

Bachelor's degree in Accounting, Economics or Business Administration Master of Business Administration or equivalent
6 Years Customer facing experience (internal or external)
Demonstrate natural strong presentation skills natural comfortable passion for presenting
Ability to deal with changing priorities and high-pressure situations with poise diplomacy and tact
Highly process-oriented mindset, with a love of telling stories with data
Prioritization and time management skills
Strong verbal and written professional communication
Updated knowledge of current accounting practices and changes in the industry
Strong interpersonal and consultative skills and proven results building relationships working as a Trusted Advisor to drive business value for customers.

Job Responsibility

Deliver on Customer Success program strategy specifically associated with BlackLine onboarded customer as it relates to assigned customers
Track, validate, and provide feedback to AM team to ensure the customer moves through the entire BlackLine journey after initial contract implementation
Deliver actionable advice, coaching and expertise regarding the features and usage of BlackLine's solutions to increase product adoption and to assist the Account Management team in license expansion
Expertly educate clients on existing and new product features and functionality, and how it can contribute to their business objectives
Perform Success Planning activities (Business Reviews, Success Reviews and Success Path creation) for onboarded clients to ensure BlackLine understands their corporate goals and objectives and the client understands their usage and the path forward to gain more efficiency with the solutions
Continually communicate BlackLine value to customer through the entire customer journey
Work as a team with sales executives and other departments on account planning focused on account expansion, reduction of license and product adoption whitespace, increased customer sentiment, and reduced churn risk
Perform effective, Success Reviews, Business Reviews, Success Reviews, customer advocacy activities, solution coaching and other adoption deliverables via webcasts, teleconferences and/or onsite visits
Address assigned client activities' impact on BlackLine and provide best practices. Includes, but not limited to organizational changes, global rollout, and ERP changes. Ensure ERP changes that result in risk of churn or attrition is document
Keep current on all BlackLine solutions, including detailed product functionality and its proper use

What we offer

short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans

Fulltime

Aesthetic Registered Nurse

As part of the clinic team the Aesthetic Registered Nurse is a medical skincare ...

Location

United States , Hingham

Salary:

30.00 USD / Hour

Skin Laundry

Expiration Date

Until further notice

Requirements

Associate degree
Registered Nurse (RN) license
Current State Nursing License
BLS certification
2 years of experience in Skin Care/Aesthetics or customer service preferred
3 years of work experience in a clinical environment as an RN
Basic Life Support Certification through the American Heart Association
Clinically competent, professional, compassionate, functions well with the team
Exceptional communication skills
Outgoing personality yet calming presence

Job Responsibility

Creating Curated Client Experiences
Present & promote customized no-downtime laser facials
Discuss the importance of the skin care protocols
Celebrate the success of the results
Supporting Store Operations Success
Support clinic success by improving efficiency and accuracy
Assists with training (precepting), coaching, and developing staff
Establishes adequate staff to ensure timely patient visits
Establishes and maintains effective client retention processes
Enhancing Skin Laundry Culture

What we offer

Skin Laundry Employee Treatment & Product Discount Program
Vacation leave, sick leave, and holiday pay
Health insurance - Medical, Dental, and Vision insurance options
401k
Flexible Spending Accounts (FSA) - Health Care and Dependent Care
Voluntary Term Life insurance for employee, spouse, and child(ren)
Employee Assistance Program (EAP)
Voluntary Accidental Death & Dismemberment (AD&D)
Voluntary Commuter Benefits
Voluntary Legal Benefits

Fulltime

Aesthetic Registered Nurse

As part of the clinic team the Aesthetic Registered Nurse is a medical skincare ...

Location

United States , San Diego, La Jolla

Salary:

28.00 - 55.00 USD / Hour

Skin Laundry

Expiration Date

Until further notice

Requirements

Associate degree
Registered Nurse (RN) license
Current State Nursing License
BLS certification
2 years of experience in Skin Care/Aesthetics or customer service preferred
Clinically competent, professional, compassionate, functions well with the team
Exceptional communication skills
Outgoing personality yet calming presence
Attentive, able to listen and read customers
Attention to detail

Job Responsibility

Creating Curated Client Experiences
Present & promote customized no-downtime laser facials
Discuss the importance of the skin care protocols
Celebrate the success of the results our clients seeing
Supporting Store Operations Success
Support clinic success by improving efficiency and accuracy
Assists with training (precepting), coaching, and developing staff
Establishes adequate staff to ensure timely patient visits
Establishes and maintains effective client retention processes
Enhancing Skin Laundry Culture

What we offer

Skin Laundry Employee Treatment & Product Discount Program
Extensive Holiday Policy
Mental health support initiatives

Parttime

MedTech Sales & Service Associate

As a Med Tech Sales & Service Associate, you take pride in representing Baxter a...

Location

United States , East Syracuse

Salary:

68000.00 - 85000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience in a related field such as business, marketing, or healthcare, OR Associate degree or equivalent experience in a related field such as healthcare/clinical, biomedical equipment technology, related field, OR In lieu of degree, 6+ years working with medical devices/FDA regulated products in a hands-on environment required
Certifications in sales or healthcare may also be beneficial
Technical knowledge of durable medical equipment
Experience in a sales role, preferably in the medical technology industry
Valid driver’s license and driving record that meets company standards and state requirements
Strong technical knowledge of medical devices, equipment, or software
Knowledge of the company's products and services, as well as the competition, is essential
Ability to close deals and meet fee for service sales targets
Knowledge of the healthcare industry, including regulations, trends, and market developments
Strong presentation and public speaking skills, including the ability to deliver clear and compelling presentations to clients

Job Responsibility

Successfully complete all required training/learning modules on a timely basis and complete credentialing, such as, medical testing in a timely manner
Developing and maintaining relationships with healthcare providers, including medical professionals and purchasing decision-makers
Understanding the technical specifications, benefits, and features of the medical devices, equipment, or software being sold
May performs electronic, hydraulic, and troubleshooting and make recommendations for parts needed to repair of medical devices
Ability to apply manufacturer service manuals and documentation to provide advanced troubleshooting, root cause and repair while working independently
Conducting product demonstrations and presentations to healthcare providers
Providing technical support and guidance to healthcare providers during the fee for service sales process
Collaborating with cross-functional teams, including engineers, product managers, and marketing, to ensure alignment with client needs
Delivering quotes to healthcare providers
Continuously measuring and evaluating the effectiveness of sales strategies and adjusting them as needed

What we offer

Healthcare Insurance
401K
Paid Time Off
Parental Leave
Employee Stock Purchase Plan
medical and dental coverage that start on day one
insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Flexible Spending Accounts
educational assistance programs
time-off benefits such as paid holidays

Fulltime

Customer Success Associate

We’re looking for driven, customer-focused teammates who are curious about innov...

Location

United States , Reno

Salary:

22.00 USD / Hour

Figure

Expiration Date

Until further notice

Requirements

1+ years in a customer-facing role
BA/BS from an accredited university preferred
A dependable and reliable team player who thrives in a fast-paced, high-volume environment
Adaptable and open to change as processes evolve
Clear, confident, and compassionate communication skills
Ability to become a licensed e-notary, including passing the Figure and state required background checks
Successfully complete the required compliance training
A solutions-oriented mindset and commitment to providing an outstanding customer experience
Ability to build trust and rapport with customers over the phone and in writing
Process driven organizational skills

Job Responsibility

Champion the customer support experience as the first point of contact for prospective and existing customers managing inbound calls, chats, and emails to provide expert guidance on our products and their applications
Help customers navigate the application process, troubleshoot issues, and resolve concerns with empathy and efficiency
Promote brand trust and loyalty by delivering exceptional support to our customers via phone, chat interactions and email
Identify trends, gather key insights, and contribute ideas to improve customer support processes and product experience
Provide technical support and troubleshooting on a variety of platform issues
Conduct video notary sessions with attention to detail and professionalism
Participate in new training and licensing programs to grow your skills and support team goals
Contribute to a high-energy, collaborative team environment in the Customer Support Center

What we offer

Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
Company HSA, FSA, Dependent Care, 401k, and commuter benefits
Employer-funded life and disability insurance coverage
11 Observed Holidays & PTO plan
Up to 12 weeks paid family leave
Continuing education reimbursement
Monthly Bonus: Can range anywhere from $0 - $1,300/month

Fulltime

Aesthetic Registered Nurse

As part of the clinic team the Aesthetic Registered Nurse is a medical skincare ...

Location

United States , Ardmore

Salary:

28.00 - 45.00 USD / Hour

Skin Laundry

Expiration Date

Until further notice

Requirements

Associate
Registered Nurse (RN)
Current State Nursing License
BLS
2 years of experience in Skin Care/Aesthetics or customer service preferred
3 years of work experience in a clinical environment as an RN
Basic Life Support Certification through the American Heart Association
Clinically competent, professional, compassionate, functions well with the team
Exceptional communication skills
Outgoing personality yet calming presence

Job Responsibility

Creating Curated Client Experiences
Present & promote customized no-downtime laser facials
Discuss the importance of the skin care protocols
Celebrate the success of the results
Supporting Store Operations Success
Support clinic success by improving efficiency
Assists with training (precepting), coaching, and developing staff
Establishes adequate staff to ensure timely patient visits
Establishes and maintains effective client retention processes
Enhancing Skin Laundry Culture

What we offer

Skin Laundry Employee Treatment & Product Discount Program
Vacation leave, sick leave, and holiday pay
Health insurance - Medical, Dental, and Vision insurance options
401k
Flexible Spending Accounts (FSA) - Health Care and Dependent Care
Voluntary Term Life insurance
Employee Assistance Program (EAP)
Voluntary Accidental Death & Dismemberment (AD&D)
Voluntary Commuter Benefits
Voluntary Legal Benefits

Fulltime

MedTech Sales & Service Associate

MedTech Sales & Service Associate role at Baxter is focused on building trust, d...

Location

United States , East Syracuse

Salary:

68000.00 - 85000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience in a related field such as business, marketing, or healthcare, OR Associate degree or equivalent experience in a related field such as healthcare/clinical, biomedical equipment technology, related field, OR In lieu of degree, 6+ years working with medical devices/FDA regulated products in a hands-on environment required
Certifications in sales or healthcare may also be beneficial
Technical knowledge of durable medical equipment
Experience in a sales role, preferably in the medical technology industry
Valid driver’s license and driving record that meets company standards and state requirements
Strong technical knowledge of medical devices, equipment, or software
Knowledge of the company's products and services, as well as the competition, is essential
Ability to close deals and meet fee for service sales targets
Knowledge of the healthcare industry, including regulations, trends, and market developments
Strong presentation and public speaking skills, including the ability to deliver clear and compelling presentations to clients

Job Responsibility

Successfully complete all required training/learning modules on a timely basis and complete credentialing, such as medical testing in a timely manner
Developing and maintaining relationships with healthcare providers, including medical professionals and purchasing decision-makers
Understanding the technical specifications, benefits, and features of the medical devices, equipment, or software being sold
May perform electronic, hydraulic, and troubleshooting and make recommendations for parts needed to repair medical devices
Ability to apply manufacturer service manuals and documentation to provide advanced troubleshooting, root cause and repair while working independently
Conducting product demonstrations and presentations to healthcare providers
Providing technical support and guidance to healthcare providers during the fee for service sales process
Collaborating with cross-functional teams, including engineers, product managers, and marketing, to ensure alignment with client needs
Delivering quotes to healthcare providers
Continuously measuring and evaluating the effectiveness of sales strategies and adjusting them as needed

What we offer

Healthcare Insurance
401K
Paid Time Off
Parental Leave
Employee Stock Purchase Plan
Medical and dental coverage starting on day one
Basic life, accident, short-term and long-term disability insurance
Business travel accident insurance
Flexible Spending Accounts
Educational assistance programs

Fulltime

Licensed Customer Success Associate

Figure

Location:
United States , St Louis

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 18, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Licensed Customer Success Associate

Senior Customer Success Manager

Senior Customer Success Manager

Aesthetic Registered Nurse

Aesthetic Registered Nurse

MedTech Sales & Service Associate

Customer Success Associate

Aesthetic Registered Nurse

MedTech Sales & Service Associate

Licensed Customer Success Associate

Figure

Location:United States , St Louis

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:February 18, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Licensed Customer Success Associate

Senior Customer Success Manager

Senior Customer Success Manager

Aesthetic Registered Nurse

Aesthetic Registered Nurse

MedTech Sales & Service Associate

Customer Success Associate

Aesthetic Registered Nurse

MedTech Sales & Service Associate

Location:
United States , St Louis

Category:
Customer Service

Contract Type:
Not provided

Job Posted:
February 18, 2026