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At WiseTech Global, our people are aligned in our vision to be the operating system for the global logistics and trade industry. We support our 18,000+ customers globally by creating technology that allows them to manage the movement of goods from origin to destination. Our flagship product, CargoWise centralizes global logistics operations on a single global database. We are seeking a License Management Administrator to join our team where you will play a crucial role in supporting our Sales, Legal, and Finance teams by preparing and processing contracts, managing sales orders, and ensuring accurate data entry in our systems. You will be responsible for issuing invoices, maintaining customer records, and collaborating with various departments to ensure smooth operations. This role requires strong attention to detail, the ability to adapt to evolving processes, and a proactive approach to problem-solving.
Job Responsibility:
Prepare, review, and update contracts, including Master License Agreements (MLAs) and Product & Service Agreements (PSAs)
Accurately process and validate sales orders from start to finish
Maintain and update customer details in the CargoWise system
Issue monthly usage invoices and ad hoc invoices
Work closely with the Legal team on agreements that require special conditions
Collaborate with Finance to ensure tax invoices comply with GST and other regulations
Support the onboarding of acquired businesses and their customers into CargoWise
Engage with internal stakeholders, primarily Sales and Finance, while occasionally assisting customers with billing-related queries
Continuously refine and improve processes as the business evolves
Requirements:
2-3 years of experience in contract preparation and processing (preferably in a B2B environment)
Strong proficiency in Microsoft Word and Excel
A background in finance, invoicing, legal or sales operations is highly desirable
Knowledge of pricing structures and service agreements is desirable
Ability to work independently with a proactive and problem-solving mindset
Strong attention to detail and accuracy in data entry
Ability to adapt to a dynamic environment with evolving processes
Experience with CargoWise is a plus but not required
Full working rights for this position
Nice to have:
Experience with CargoWise is a plus but not required
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