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The Harnett County Public Library System is a community-focused network of libraries dedicated to providing exceptional resources, services, and programs to residents of Harnett County. With multiple locations including the Main Library in Lillington and additional branch libraries throughout the county, the system aims to foster lifelong learning, literacy, and community engagement through access to information technology, diverse collections, and innovative programming. The library system strives to create welcoming and inclusive environments that support the educational, informational, and recreational needs of all patrons in the community. The role of a Library Circulation Assistant within the Harnett County Public Libr...
Job Responsibility:
Provide excellent customer service in a team-based environment
work a flexible schedule including afternoon, night and weekend shifts
respond to general inquiries and refer patrons to appropriate staff or resources
perform circulation duties including registering new patrons, checking items in and out, collecting fines, and managing patron accounts
sort and shelve books, publications, and other materials
assist patrons with online catalog usage and access to digital materials
assist with the operation of office equipment such as fax, copier, and computer
prepare and maintain creative book displays
assist with programming and outreach activities
perform opening and closing duties including securing the building
balance cash drawer and prepare daily deposits
maintain a clean and welcoming environment
assist co-workers with various duties as assigned
Requirements:
High school diploma
no experience required but some work or volunteer experience in a library or customer service preferred
possession of a valid North Carolina driver’s license
knowledge of basic computer use and common software applications
ability to provide quality customer service
ability to plan and organize daily assignments
ability to use independent judgment
ability to work flexible schedule including evenings and weekends
physical ability to perform light to moderate lifting and other physical tasks
ability to work at various library locations including the main and branch libraries
customer service experience preferred
familiarity with mobile devices
understanding of public library operations including circulation and reference services
ability to comprehend and apply regulations and procedures
ability to plan and implement creative programming
ability to operate and maintain office equipment
ability to prioritize and organize daily tasks
effective communication skills
ability to learn and utilize new skills and information
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