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We are looking for an outgoing friendly person with good communication and customer service skills to join our library service. You will provide a quality service whilst meeting the learning and recreational needs of all who live, work or study in the city and elsewhere.
Job Responsibility:
Assist the public in using and accessing library services from library counters, floors and workrooms
Deliver an effective Information, Enquiry and Reader Development Service
Issue and discharge books
Process new members
Support the delivery and development of activities, events and other library offers
Read stories to children and lead Rhymetime sessions
Cash handling duties
Assist people with using library computers
Responsibility for building security
Maintain the appearance of the library for service users
Stock shelves
Process orders of new library material stock
Requirements:
Good communication and customer care skills
Confidence working with the public
Ability to deal with challenging service users/disruptive visitors
Team player
Flexibility and ability to adapt quickly to different work situations and locations
Good literacy and numeracy skills
Ability to converse at ease with customers and provide advice in accurate spoken English