Level 3 Unified Communications & Collaboration Engineer

Level 3 Unified Communications & Collaboration Engineer - Cisco

The Level 3 Unified Communications & Collaboration Engineer role focuses on desi...

Location

Romania , Remote

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Proven experience Cisco CUCM, Audiocodes SBCs (Mediant series), and OVOC
Strong understanding of VoIP backbone architecture, SIP trunking, and PSTN integration
experience with managed phones and ATA devices
Excellent troubleshooting and communication skills
7+ years in unified communications or voice engineering roles
experience with enterprise-scale deployments and troubleshooting
Technical Expertise: Cisco CUCM
Audiocodes SBCs & OVOC
VoIP backbone
managed phones & ATA devices

Job Responsibility

Design, deploy, and maintain Cisco CUCM voice solutions, including integration with Audiocodes SBCs and OVOC management
Manage and support the VoIP backbone, ensuring seamless connectivity between on-premises and cloud telephony systems
Provision, configure, and troubleshoot managed phones and ATA devices
Monitor system health, conduct root cause analysis, and resolve incidents
Collaborate with internal Teams and vendors
Maintain documentation and ensure compliance
Mentor junior team members

Fulltime

Level 2 Unified Communications & Collaboration Engineer - Cisco

The Unified Communications & Collaboration Engineer will design, implement, and ...

Location

Romania , Bucharest

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Proven experience Cisco CUCM, Audiocodes SBCs (Mediant series), and OVOC
Strong understanding of VoIP backbone architecture, SIP trunking, and PSTN integration
Experience with managed phones and ATA devices
Excellent troubleshooting and communication skills
3+ years in unified communications or voice engineering roles
Experience with enterprise-scale deployments and troubleshooting
Technical Expertise: Cisco CUCM
Audiocodes SBCs & OVOC
VoIP backbone - managed phones & ATA devices
Scripting (PowerShell desirable)

Job Responsibility

Design, deploy, and maintain Cisco CUCM voice solutions, including integration with Audiocodes SBCs and OVOC management
Manage and support the VoIP backbone, ensuring seamless connectivity between on-premises and cloud telephony systems
Provision, configure, and troubleshoot managed phones and ATA devices
Monitor system health, conduct root cause analysis, and resolve incidents
Collaborate with internal Teams and vendors
Maintain documentation and ensure compliance
Mentor junior team members

Fulltime

Expert presales Engineer (AV & Physical Security)

Expert presales Engineer (AV & Physical Security) for Giza Systems in Cairo, Egy...

Location

Egypt , Cairo

Salary:

Not provided

Giza Systems

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Engineering (Electronics & Communication) or Computer Science
10 + years of experience, including 3-5 years of experience in Presales included experience in Africa & Middle east region
Excellent communications and presentations skills
Very good negotiations skills
Very good command of English language
Very good usage of Microsoft office products
Proficient in engaging with customers to gather and analyze their business and technical requirements related to enterprise networking, data center networks, unified communications, and collaboration technologies
Ability to recommend and implement collaboration platforms and technologies, including Cisco Webex, IP Telephony, video conferencing, and Contact Center solutions
Skilled in preparing comprehensive technical documentation, including proposals, Bills of Materials (BoMs), high- and low-level designs, compliance matrices, and solution architecture
Experience in conducting technical presentations in collaboration with sales and vendor teams

Job Responsibility

Designs highly technical solutions for the entire integrated solution components
Identifies the potential supplier(s) list for the provided solution(s)
Acts as a consultant/advisor for the salesperson and client in the complex technical issues and conducts presentations when required
Reviews the technical components of the proposals ensuring the efficient integration of all configured solutions before submission to the sales team for final compilation
Prepares technical write-up and associated drawings that describe the solution and highlight the advantages of the proposed solution
Studies the available solutions of the competitors to be able to provide the optimum solution emphasizing our strong points and hiding our weak points
Prepares technological trends analysis reports & new solution coverage report
Participates in customer meetings aimed to describe/discuss the proposed solution and highlight advantages over competitors
Ensures the review of the technical aspect of the Project implementation plan prepared by the Project Managers ensuring it is achievable and within the set time frame
Contributes to the regular preparation and update of the offerings Portfolio

Fulltime

Senior Specialist IT AV Technology

Our IT team plays a critical role in enabling collaboration and innovation acros...

Location

United States of America , Somerville

Salary:

82000.00 - 111315.00 USD / Year

Puma Group

Expiration Date

Until further notice

Requirements

5-7+ years in enterprise AV/UC environments, with at least 3 years in a senior or architect-level role
CTS-D or CTS-I (AVIXA), Crestron Certified Programmer, Cisco Collaboration certifications, ITIL
Deep expertise in AV-over-IP, video codecs, DSP programming, and network protocols
Hands-on experience with Microsoft Teams Rooms, Zoom Rooms, Polycom, Cisco Webex
Working knowledge of video production and audio mixing software (e.g., editing platforms, virtual audio mixers, and sound‑design tools) to support high‑quality multimedia content creation and live event streams
Strong leadership, vendor management, and executive communication skills
Bachelor’s in Computer Science, Electrical Engineering, or related field

Job Responsibility

Architect and implement enterprise AV solutions for conference rooms, executive boardrooms, showrooms and event spaces
Define AV standards, governance, and lifecycle management strategies
Evaluate emerging technologies (AR/VR collaboration, AI-driven AV analytics, unified communication hardware and software) for adoption
Configure and manage AV control systems (Crestron, AMX), video conferencing platforms (Microsoft Teams Rooms), and integrated collaboration tools
Oversee AV network integration, QoS, and security compliance
Perform troubleshooting for complex AV and unified communications issues
Primary technical contact for in-office digital signage (AppSpace & Vidari)
Lead AV infrastructure projects from concept to deployment, including budgeting, vendor selection, and risk management
Coordinate global rollouts of AV standards and technologies
Collaborate with remote IT, end users and vendors on events like regional town halls, sales meetings, product launch events

What we offer

Bonus
Benefits

Fulltime

Engineer Unified Comms 2nd Line Operations

We are seeking an Engineer for Unified Comms 2nd Line Operations to join our dyn...

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Advanced knowledge in voice/VoIP networking, SIP protocol, UC Collaboration technologies, specifically: Oracle SBC, MS Teams, SIP, NGIN, IMS
Understanding of Networks, AWS, Azure, and ability to troubleshoot devices
Scripting/programming experience, preferably in Python
Experience with (at least 3) the following tools: Remedy, Netcool, Palladion, VoIP Future, Science Logic
Good oral and written communication skills
Six (6) or more years of experience in an implementation role, preferably with a primary technical focus on Cisco UC/Collaboration and Data Center technology
Good knowledge of Automation tools Cognitive
Understanding of new service offerings and methodology
Self-motivated to keep abreast of continual changes in the collaboration technology space

Job Responsibility

Provide end-to-end 2nd line technical incident support for Unified Communications services
Provide input for planning, assessment, and implementation of change requests
Resolve reported incidents within service level agreements
Request and manage vendor support activities
On-board new customers on the production environment through changes, testing, and updates into the inventory database
Manage technical service ramp-up (installation, configuration, and coordination of setup tasks) for network platforms
Resolve external customers' technical issues and attend conference calls that have this in scope
Update, maintain, and improve the knowledge and inventory database
Onboard and troubleshoot new customer deployments

What we offer

Opportunity to work in a dynamic and exciting environment where you can connect with exciting opportunities, develop, grow, and collaborate with teams from around the globe
Potential to advance from a 2nd line support engineer to a Subject Matter Expert (SME)
Exposure to cutting-edge technologies and continuous investment in building and developing the right capability and capacity

Support Worker

As a Support Worker in Llandrindod Wells you’ll help make the everyday remarkabl...

Location

United Kingdom , Llandrindod Wells

Salary:

13.59 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

have patience and empathy
can support a person with their intimate personal care with respect and dignity
have strong communication and teamwork skills
are able to speak on behalf of others as well as to a range of professional people
have good written skills and the ability to record events with empathy and meaning
have a full driving licence - essential for transporting individuals to appointments and activities
have access to your own car and happy to use this for transporting people we support to and from activities as well as obtaining business insurance for your vehicle

Job Responsibility

actively support individuals in making their own choices and set their own goals
empower people to follow through on these choices, including taking part in structured activities that build confidence and develop new skills
offer practical support to help them meet responsibilities like paying bills, maintaining their homes, being good neighbours, and staying connected with friends and family

What we offer

Training and development opportunities
25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave
Health and Wellbeing programme - 24 hour access to our Employee Assistance Programme
Company pension
Benefits and discount platform
Blue Light discount card
sleep-in shifts at £60 per night
travel expenses is paid 45p per mile

Data Entry Clerk

We are looking for a detail-oriented Data Entry Clerk to support the operations ...

Location

United States , Miamisburg

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in data entry, with a focus on numeric and alphanumeric input
Familiarity with logistics or operations processes is strongly preferred
Proficiency in typing and computer-based data entry systems
Strong attention to detail and a commitment to accuracy
Ability to manage and prioritize tasks in a fast-paced environment
Effective communication skills for coordinating with team members
High school diploma or equivalent educational qualification

Job Responsibility

Enter and update shipment and delivery information in the company’s database with accuracy
Monitor and track the progress of ocean freight shipments to ensure timely deliveries
Collaborate with the logistics team to address and resolve discrepancies in shipment data
Maintain organized records of shipping and delivery schedules for operational efficiency
Utilize computer systems to input numeric and alphanumeric data quickly and accurately
Perform routine audits of data entries to verify completeness and correctness
Assist in generating reports for the operations team based on shipment statuses
Communicate effectively with internal teams regarding shipment updates and delays
Follow established procedures for handling sensitive and confidential information

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Customer Coordinator

Our team within IKEA. At IKEA, our vision is to create a better everyday life fo...

Location

Australia , Rhodes, New South Wales

Salary:

30.75 AUD / Hour

IKEA

Expiration Date

April 08, 2026

Requirements

At least 1 year of experience in a customer-focused or customer service environment
Strong communication skills with the ability to build rapport with diverse customers and co-workers
Emotional resilience and confidence in handling challenging situations or conflict
Good numeracy and computer literacy
Ability to prioritise, organise, and make considered decisions in a fast-paced environment
Understanding of customer behavior in an omnichannel retail environment
Knowledge of products and services, with a willingness to learn and grow
A strong customer-first mindset with attention to accuracy and detail
Alignment with IKEA values and a passion for diversity, inclusion, and teamwork

Job Responsibility

Supervise the day-to-day operation of the customer team to ensure a positive and consistent customer experience
Coordinate and support co-workers to deliver accurate, positive, and efficient service across all channels
Handle customer complaints, claims, and payments with professionalism and care
Work closely with leaders to share feedback on team performance and daily operational priorities
Troubleshoot issues and take appropriate action, including incident response and authorisation processes
Collaborate with other functions to optimise the end-to-end customer shopping journey
Record customer insights accurately in relevant systems to support continuous improvement
Always maintain a safe and secure environment for customers and co-workers
Use your knowledge of the IKEA product range and services to offer solutions that meet individual customer needs

What we offer

5 weeks’ Paid Annual Leave
Paid Parental Leave
Family & Community Leave
15% Co-worker discount
Subsidised meals and complimentary drinks in our Co-worker restaurant
Free uniforms provided
Free Co-worker parking
Bonus programme (where eligible)
Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Parttime

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Level 3 Unified Communications & Collaboration Engineer - Cisco

NTT DATA

Location:
Romania , Bucharest

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 17, 2026

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