Level 2 Telecommunications Technician Job at Robert Half (Fort Myers)

New

Technician 2, Installation & Service - Residential Services

Responsible for broadband installation and troubleshooting activities for voice,...

Location

United States , Bennington

Salary:

22.00 USD / Hour

Comcast Advertising

Expiration Date

Until further notice

Requirements

High School Diploma / GED
Achieve required training, certifications and safety requirements
Obtain and maintain appropriate licensing and/or background checks based on federal, state, or municipality requirements where applicable
Valid driver's license
Ability to lift and carry loads of 70 lbs. or more
Ability to work from high places (on poles and roofs) including climbing poles with proper equipment
Ability to work in confined spaces such as crawl spaces or attics
Ability to work while standing 50 -70% of the time
Ability to work near power lines and electricity
Ability to work in areas with exposure to moderate noise levels

Job Responsibility

Perform installations and changes of service
Perform service calls and troubleshoot the drop from the tap to the customer's equipment
Assess and design basic home networks using appropriate technology
Complete associated record keeping in a timely manner
Determine acceptability of service by reviewing and confirming quality of service
Determine appropriate placement of devices and design of Wi-Fi network in the home
Communicate, engage and provide customer with education on products and services
Clean, maintain and stock vehicle and equipment
Reconcile with warehouse regarding issued CPE (customer premise equipment)
Properly operate and maintain installation tools, technology and equipment

What we offer

Paid Time off
Physical Wellbeing benefits
Financial Wellbeing benefits
Emotional Wellbeing benefits
Life Events + Family Support benefits

Fulltime

Dispatcher

The overall occupational objective of a Dispatcher is to provide support in coor...

Location

United States

Salary:

45000.00 - 50000.00 USD / Year

Xantrion

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Minimum of 2 years in customer service, dispatching, project management, or equivalent combination of education and experience
Customer service experience in a call center, dispatch center, or telecommunications organization is a plus
Previous MSP dispatch and/or coordination experience is highly desired
Experience with ConnectWise or similar ticketing systems is highly desired
Ability to quickly and accurately determine incident scope and impact
Demonstrable competency in use of MS Office products: Outlook – high level for e-mail and organizational tracking tasks
Excel / Word – intermediate skill
Ability to multitask with an appropriate sense of urgency
Superior customer service and communication skills, both written and verbal

Job Responsibility

Answer high volume incoming calls and chat requests from our call center
Identify incoming service requests within ConnectWise Triage board and remove unwanted SPAM
Perform ticket triage by clarifying and updating fields within tickets to ensure technicians can quickly and accurately gauge the scope of the service requests
Schedule tickets to the most appropriate resources based on urgency, availability, and technician skill level
Adhere to internal security policies by seeking approval for access changes in service requests from client’s IT liaison in writing, where appropriate
Set client expectations regarding the availability of resources for tickets that come into the service board and tickets that require dispatching
Maintain an awareness of trends in client’s service requests and alert service managers or primary consultants to recurring issues, particularly when problems reported may be indicative of a larger issue
Assist with low level tickets such as password reset requests and group membership changes
Make outbound phone calls on positively rated tickets and request they convert to positive reviews on Google
Forecast workload for support staff, including weekend and after-hour work, to assist with scheduling and escalating work

What we offer

100% of medical, dental, and vision for you and your family
401K with company match up to 4% of salary
Certification and training reimbursement
17 days/year PTO (in addition to training allowance)
Bonuses for referring new clients or employees

Fulltime

New

Senior Manager, Field Operations

Brightspeed is looking for an experienced Senior Manager, Field Operations to jo...

Location

United States , Kernersville

Salary:

Not provided

Brightspeed

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent education and experience
Typically, 5-7 years related experience
2+ years previous manager level leadership experience preferred
Ability to pro-actively seek new opportunities to increase operational efficiency
Proven strong oral and written communication skills
Ability to successfully deliver presentations to executive level
Demonstrated ability to self-manage and self-motivate without oversight to achieve results
Deadline driven with strong organizational, time management and analytical skills
Ability to analyze and manage financial data and capital and expense budgets
Ability to manage multiple projects simultaneously, demands with competing priorities, all while making timely decisions

Job Responsibility

Managing a local field force of about 100 technicians and 6 supervisors, responsible for internet and telephony service provisioning and network maintenance, ensuring quality, efficiency, and safety
Reporting to the Director of Operations and working independently on day-to-day operations
Managing the Area Supervisors who are responsible for the continuous operations of installation and repair of outside plant activities
Primary Field Operations POC in all union negotiations, acting in partnership with corporate labor teams to negotiate new contracts, enabling the best financial and long term interest of the company
Motivating all employees to give the absolute best service at the lowest cost while keeping up with modern technology and determining the best long-term solution for the Company while staying within the budget
Arranging for adequate personnel training while maintaining an effective installation and maintenance schedule
Managing multiple activities in a rapidly changing technological environment, at the same time, maintaining. positive relationships with customers, community organizations, service groups and government entities. Must work within the framework of the overall operation by blending department responsibilities into an efficient, effective result
Selecting competent staff in accordance with legal, corporate and department hiring guidelines.
Developing an effective staff by motivating, training, performance managing and evaluating employees
Contributing to the Company's financial objectives through efficient administration of sales marketing programs within the district and providing input to sales on new products for service area

What we offer

Competitive medical, dental, vision, and life insurance
Employee assistance program
401K plan with company match
Host of voluntary benefits

Fulltime

Supervisor, Out of Territory

The Supervisor Out of Territory is accountable for managing the partnership with...

Location

United States , Cincinnati

Salary:

Not provided

Brightspeed

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent education and experience
Typically, 5-7 years related experience
2+ years previous supervisory level leadership experience preferred
Demonstrated ability to self-manage and self-motivate without oversight to achieve results
Ability to manage multiple projects simultaneously, demands with competing priorities, all while making timely decisions
A desire to work in a fast-paced, results driven organization
Ability to understand strategic and tactical priorities with capability of explaining at all levels, the vision and why decisions are being made and how we contribute to the overall success of the business
Ability to prepare presentations and clearly articulate the position being taken in the presentations
Demonstrated leadership and coaching skills acquired through previous experience in a supervisory or managerial role
Demonstrated ability to develop and execute short- and long-term objectives in a team environment

Job Responsibility

Delivering Excellent Customer Service
Foster an environment that is focused on meeting promises, delivering quality service, and robust/frequent customer communication
Resolve customer, executive, and regulatory escalations and complaints with appropriate follow-up and communication
Resolve and eliminate issues that contribute to long duration outages and chronic conditions with a primary focus on reducing costs through alternative solutions
Provide ongoing observations and coaching to contract companies to ensure they are skilled and tooled and are successfully installing and repairing Brightspeed’s fiber services
Build the Best Fiber Network
Serve as single point of contact between Brightspeed and contract vendors to resolve issues related to construction and maintenance processes
Participate as needed in local marketing events and activities and communicate to community relations teams local opportunities to enhance Brightspeed brand awareness
Understand the fiber architecture and technology to better support contractor questions and feedback
Collaborate with the engineering team to ensure service delivery readiness, quality and accuracy for market releases

What we offer

Competitive medical, dental, vision, and life insurance
Employee assistance program
401K plan with company match
Host of voluntary benefits

Fulltime

Community Solutions Service Operations Implementation Specialist I

Under general supervision, specialists are responsible for performing installati...

Location

United States , Durham

Salary:

Not provided

Spectrum

Expiration Date

Until further notice

Requirements

Ability to read, write, speak and understand English
Excellent customer service and communication skills
Basic knowledge of HFC network concepts, DOCSIS and end-user support principles
Ability to communicate professionally, effectively, and courteously with customers, coworkers and constituencies outside the organization using a variety of communication formats (email, chat, in-person, and telephone)
Basic knowledge of Managed WiFi tools and basic ability to use the tools to effectively troubleshoot basic WiFi related issues
Ability to work well with others as part of a team environment
Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists
Basic knowledge of Charter products and services and familiar with appropriate terms and abbreviations when discussing industry concepts and issues
Basic knowledge of desktop computer hardware and software (e.g. monitoring tools) used to analyze network performance
Ability to use online knowledge systems and search for reference procedures and work aids (i.e. paperless resources)

Job Responsibility

Actively and consistently supports all efforts to simplify and enhance the customer experience
Performs basic project management functions
Able to perform and analyze network device configuration and advanced configuration checks
Possesses an advanced understanding of network architecture, topology principles, and troubleshooting standards
Responsible for implementing configuration changes (MACD and Disconnect) in accordance with established change management processes when requested, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window)
Creates and maintains customer profile documentation in their appropriate databases and works with database administrators to ensure consistency of updates
Performs advanced level troubleshooting in support of property escalations and installation activities. Including but not limited to work order entry for escalated tickets, field research and complicated installations on an as-needed basis
Drives field productivity through efficient call handling and support during staging activities, as well as, during field installation
Works in tandem with the regional project management and field teams in preparation of activation activities
Oversees installation projects to ensure all checklist items are completed properly and in a timely manner

What we offer

A comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life

Fulltime

Data Technician II

The Data Technician II is responsible for installing, maintaining, and repairing...

Location

United States , Austin

Salary:

23.00 - 25.00 USD / Hour

INSPYR Solutions

Expiration Date

Until further notice

Requirements

OSHA 10 certification
Ability to ask applicable questions and willingness to learn new skills
Punctuality and consistent daily attendance
Ownership of basic hand tools (drill, snips, screwdrivers, level)
Ability to use basic hand and power tools to perform assigned job site tasks
Understanding of safety measures related to each division and their application in daily tasks
Familiarity with industry best practices
Ability to work independently and in a group setting
Ability to install cabling according to industry standards with minimal supervision
Ability to install cable pathways, including J-Hooks, Basket Tray, and Ladder Rack

Job Responsibility

Ensure that all cables are neatly tied and bundled per safety regulations
Run, pull, and terminate copper cables
Assist co-workers with installation and routine maintenance of structured cabling systems
Ensure products are installed to industry standards, with faceplates and labels neat and plumb for a professional appearance
Maintain project housekeeping protocols
Keep track of site tools and materials to avoid loss or damage

What we offer

Comprehensive medical benefits
Competitive pay
401(k) retirement plan

Fulltime

New

Domino’s Moped Delivery Driver

Love the open road? Use your own moped to deliver smiles (and pizzas!) while ear...

Location

United Kingdom , Mildenhall

Salary:

10.00 - 12.21 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Provisional UK driving licence with CBT or full EU/international motorcycle licence
Own moped with valid MOT and insurance
Availability for evenings and weekends (required)
A positive, can-do attitude and great customer service skills

Job Responsibility

Represent Domino’s with a smile and deliver excellent customer service
Deliver products promptly and safely, following all safety procedures
Handle payments correctly and securely
Support your store team during quieter delivery periods

What we offer

Flexible working hours to suit your lifestyle
Staff discount on all your favourite pizzas
Pension scheme
You keep all your tips!
Excellent training and career progression

New

Teller

Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking divisi...

Location

United States , Harrisonburg

Salary:

Not provided

Wells Fargo

Expiration Date

February 04, 2026

Requirements

6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Job Responsibility

Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
Complete operational activities while minimizing risks under established policies
Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
Receive direction from managers and exercises judgment within defined policies and procedures
Escalate questions and issues to more experienced roles
Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
Identify information and services to meet customers financial needs

Fulltime

!

Level 2 Telecommunications Technician

Robert Half

Location:
United States , Fort Myers

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 26, 2026

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