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Level 2 Systems Administrator

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Apex Systems

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Location:
United States , Ridley Park

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

25.00 - 31.00 USD / Hour
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Job Description:

Level 2 Technician should be proactive in meeting customer expectations by resolving tickets, completing project tasks, answering end user questions, and limiting down time. Level 2 admins follow best practices and industry standards to ensure the highest levels of security. Work to deploy, configure, maintain, troubleshoot, and refresh client and enterprise computing equipment in a secured environment.

Job Responsibility:

  • Maintain hardware infrastructure in an isolated (secured area) network lab
  • Build virtual desktops and servers utilizing VMware
  • Install complex applications with multiple integrations
  • Peer review installation documentation to ensure completeness, accuracy, and understanding
  • Trouble-shoot complex application and integration issues
  • Create and maintain Active Directory and Remote Access/VPN User accounts
  • Create/deploy/maintain mandated secure Group Policy solutions and trouble-shoot security implications with affected applications
  • Interface with customers, vendors, and Subject Matter Experts (SMEs) to solve complex problems
  • Perform backups and restores
  • Develop new processes work to improve project efficiency
  • Maintain update services for software applications and infrastructure
  • Provide recommendations for hardware architecture and software tools
  • Maintain multiple license server implementations for application functionality
  • Create and maintain PKI infrastructure, and provide guidance for customers needing similar solutions within existing networks

Requirements:

  • Must have an interim secret or higher DoD Security Clearance
  • CompTIA Security+ CE
  • At least 3 years relevant experience integrating, configuring, and troubleshooting a broad range of technologies
  • Knowledge of Microsoft workstation and other key operating systems
  • Familiarity in the following disciplines is required: Server based technology
  • Unix/Linux
  • Windows
  • High Performance Computing Systems
  • Development, Production and Application Servers
  • Desktop Systems (Windows/Linux)
  • Network Technology and some topology
  • Experience using other MS office products
  • Ability to install and maintain Microsoft Windows 10 and 11 or Linux RHEL 8/9 Operating systems on devices and associated peripherals
  • Ability to install new software releases, system upgrades, patches and resolve software/hardware related issues
  • Provide software/hardware support for desktops, laptops and workstations in Closed Areas
  • Support dedicated network infrastructure from operational and maintenance perspective
  • Perform install, move, add, change and dispose (IMACD) activities as required
  • Provide follow-up on problems, issues and escalations
  • Must have familiarity with Microsoft Server administration- some experience with Server 2019 and Windows 10, Server 2022 and Windows 11 experience is a plus
  • Or familiarity with Linux Server Administration- some experience with RHEL 8 or higher
  • RHEL 9 experience is a plus
  • Must have familiarity with Active Directory
  • Must have excellent communication skills and the ability to work closely with individuals from multiple disciplines and technical backgrounds
  • Must be Self Sufficient- self-directed individual capable of working within multiple dynamic environments and possess good communications skills

Nice to have:

  • Preferred candidates will have experience with managing assets through network-based software around the following disciplines: Anti-virus, backup and recovery, vulnerability scanning, Group Policy Objects (GPOs), or auditing
  • Preferred candidates will have experience with HP or Dell hardware
  • Preferred candidates will have experience with server roles such as SQL, Web, Exchange, etc
  • Preferred candidates will have experience with writing or editing technical documentation
What we offer:
  • medical, dental, vision, life, disability, and other insurance plans
  • ESPP (employee stock purchase program)
  • 401K program with a company match after 12 months of tenure
  • HSA (Health Savings Account on the HDHP plan)
  • SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
  • corporate discount savings program and other discounts
  • on-demand training program
  • access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months of tenure
  • certification discounts and other perks to associations that include CompTIA and IIBA
  • dedicated customer service team
  • certified Career Coach

Additional Information:

Job Posted:
February 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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