Level 2 Support Technician Job at Inetum (Bucharest)

Help Desk Level 2 Support Technician

We are seeking a dedicated and knowledgeable Help Desk Level 2 Support Technicia...

Location

United States , Minneapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum 2 years of experience in a technical support role
Excellent problem-solving and critical thinking skills
High level customer service skills
Ability to work in a fast-paced environment

Job Responsibility

Installation of multilayered solutions with precision and accuracy
Collaboration and communication with international teams to ensure the successful execution of tasks
Troubleshooting technical issues, ensuring swift and efficient problem resolution
Coordinating repairs of end-user products, demonstrating exceptional product knowledge and customer service skills
Directly interfacing with end users to ensure their technology-related concerns and queries are professionally addressed
Managing communications across various platforms including calls, emails, and web portal support in CRM, and thoroughly documenting interactions
Assisting field technicians, providing troubleshooting support for all products
Contribute as a united team member, working diligently towards reducing ticket counts to manageable levels

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Desktop Technician – Mid Level

Under general supervision, the Desktop Support Specialist provides friendly, cus...

Location

United States , Orange

Salary:

Not provided

Intratek Computer, Inc.

Expiration Date

Until further notice

Requirements

2–3+ years of Tier 1–2 desktop or help desk experience in a Microsoft environment
Strong working knowledge of Microsoft Office Suite and Windows OS troubleshooting
Foundational understanding of Intune, Config Manager, and Active Directory
Excellent communication and interpersonal skills, with the ability to stay friendly, patient, and helpful under pressure
Self-motivated, curious, and eager to learn and grow into future IT roles
Team-oriented with a “roll up your sleeves” attitude—no “bare minimum” mentality
Must work on-site five days per week
Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent experience

Job Responsibility

Deliver exceptional customer service and technical support primarily over the phone, with some in-person assistance
Troubleshoot and resolve hardware, software, and connectivity issues, ensuring timely documentation in the ticketing system
Support and maintain Windows desktop environments, including Microsoft 365, Intune, Configuration Manager, and Active Directory
Perform computer imaging, upgrades, installations, and configuration changes
Assist with audiovisual setup and other technology needs for presentations and meetings
Participate in planning and implementing desktop-related projects, rollouts, and preventive maintenance
Coordinate third-party vendor support as needed

What we offer

Medical benefits
Paid vacation
Paid holidays
401K

Fulltime

Desktop Support Technician

Intratek Computer, Inc. seeks an IT Desktop Support Technician for Onsite suppor...

Location

United States , Charlotte

Salary:

Not provided

Intratek Computer, Inc.

Expiration Date

Until further notice

Requirements

High School Diploma, A+ Certification and or MCP certification or better is preferred
Must be able to work equally well in a team environment as well as individually
Maintain excellent communication with the Service Desk Manager on all tasks and projects
Above average organizational skills, excellent written and oral communication skills, and demonstrated problem solving ability
Must have reliable transportation
Pass government-level background check
Ability to lift 50 pounds of equipment
1-2 years of experience working with organizing objects, domains administration, users, groups, computers in Active Directory (AD)
3-5 years of Component level diagnostic techniques such as A+ standards, bread-boarding (electronics method), process of elimination, media diagnostics, Power on Self-Test (POST), Basic Input Output System Codes (beep codes, lights, fans, noises), System board examination, Blue Screen of Death (BOSD) stop code research and resolution, MS-DOS Commands (DIR, SCANDISK, etc…)
2-3 years of end-user level network troubleshooting, network card inspection (lights), MS-DOS Commands (IPCONFIG, TRACEROUTE, PING, etc…), patching, cable toning, loop back testing, TCP/IP (IP addressing, Gateway, DNS, IPV4/6), Wireless Configuration (Security, SSID, Broadcast Channels, Bridging, Network Adapter Configuration in Windows

Job Responsibility

Provides Level II IT support services in relationship to ongoing support and projects that are handled by the client’s Technology Service Desk
Projects include PC (Technology) Refresh, Computer Imaging/Reimaging, Hardware Rollouts, Hardware Migrations, Hardware Upgrades, User/Department (Workstation) Relocations, etc.
Work under the direction of the on-site Service Desk Manager and/or Sr. Service Desk Technician
Must also have the ability to multi-task efficiently in a fast paced and changing environment

What we offer

Medical benefits
Paid vacation
Paid holidays

Field Services Technician 2

As a Field Service Technician 2, you will travel to customer sites to install, m...

Location

United States , Boise

Salary:

17.69 - 26.54 USD / Hour

Quadient

Expiration Date

Until further notice

Requirements

High School Diploma/GED or equivalent work experience
1–5+ years of experience in customer service and electrical/mechanical installation, troubleshooting, and repair (preferred)
Strong ability to diagnose and repair equipment from base-level to complex, high-speed production systems
Proficient in reading and interpreting technical diagrams, manuals, and schematics
Effective communicator with customers, sales, and technical teams
Strong organizational and problem-solving skills
Able to work independently, travel frequently, and lift up to 50 lbs. within OSHA guidelines

Job Responsibility

Install, configure, service, and upgrade equipment at customer sites, including both hardware and software components
Diagnose and troubleshoot technical issues, ensuring optimal equipment performance and minimal downtime
Provide hands-on training and guidance to customers on proper equipment use and maintenance
Perform routine maintenance, manage replacement parts inventory, and maintain tools and equipment
Communicate effectively with clients, keeping them informed during service calls and escalating issues when needed
Identify customer needs and recommend additional products or services to enhance their experience

What we offer

Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle
Endless Learning: Access global opportunities for growth through our 24/7 online learning platform
Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program
Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme
Caring for Wellbeing: Access our complimentary employee assistance program for mental health support

Fulltime

IT Support Technician

Location

Canada , Calgary

Salary:

36.00 USD / Hour

NSPR IT Services & Solutions

Expiration Date

Until further notice

Requirements

User support and Software troubleshooting
Hardware diagnostics and setup
Windows, Linux OS, Windows server -16/19
Troubleshooting Networking Issues
LAN/WAN, TCP/IP, PCOIP
VMWare/Hyper-V
Windows/Azure Active directory
Endpoint Protection
ITIL Concepts, SLA
BMC Remedy, Cherwell

Job Responsibility

Provide Level 2 on-site IT support across client locations
Configure and deploy Windows and Mac laptops, ensuring compliance and user readiness
Work on Autopilot provisioning and provisioning package (PPKG) creation for efficient and hands-free Windows deployments
Troubleshoot MDM issues and support cross-platform environments (Windows/macOS)
Manage and track IT assets (laptops, peripherals, conference room equipment) to maintain inventory accuracy
Diagnose & resolve software, hardware, and network-related issues within SLA using ServiceNow
Check, maintain and ensure that all the systems are running smoothly
Troubleshoot and solve technical problems, install or update required software and hardware and recommend software for the company to improve productivity
Update customer data and generate monthly performance and support reports
Provide advice and training to users in response to identified difficulties

Fulltime

Product Support Technician

We are seeking a Product Support Technician for our client’s Project Amplify tea...

Location

United States , Beaverton

Salary:

30.00 - 34.00 USD / Hour

Aquent

Expiration Date

Until further notice

Requirements

BS in Engineering or related fields -OR- AS plus 2 years of experience
Effective communication, people, and collaboration skills
History of conducting hardware repairs and documenting in systems
Bias toward action and resilience in the face of challenges
Experience in robotics or mechatronics is a plus

Job Responsibility

Work closely with the Engineering Lead to understand the hardware design and vision, then work relentlessly to ensure a healthy fleet of hardware is available at all times
Develop new tools, methods, and procedures to document hardware status, version history, or capture data
Interface with the Engineering Team to collaborate on the best approach to testing and verifying designs
Brainstorm on assisting with quick solutions to unforeseen issues in product or test equipment
Analyze and summarize hardware health, then communicate findings to the Amplify Project Team
Utilize electronics and mechanical aptitude to assemble, rework, and troubleshoot mechatronic systems
Perform functional checks on devices that may be operating outside of normal parameters
Correlate sensor values to their real-world implications utilizing established diagnostic tools
Support build operations and utilize tools ranging from manual hand tools, epoxies, heat presses, and laser cutting equipment
Organize, track, and maintain spare parts inventory necessary for quick turnaround repairs

What we offer

Subsidized health, vision, and dental plans
Paid sick leave
Retirement plans with a match

Fulltime

Construction Support Technician Apprentice

As a Construction Support Technician Apprentice, you will play a vital role in a...

Location

United Kingdom , Murton, County Durham

Salary:

Not provided

Metlen Group

Expiration Date

Until further notice

Requirements

The right to work in the United Kingdom (without sponsorship)
Able to write and speak English
Holds a full UK driving licence
At least four GCSEs at Grade 4 / C or above, plus 1 A Level or 2 AS Levels
or BTEC National in a relevant construction/engineering qualification
or T-Level or an equivalent qualification

Job Responsibility

Assist with reading and interpreting construction drawings, blueprints, and specifications
Support the preparation of construction plans, schedules, and documentation
Help with quality control and inspection procedures
Support site supervisors with daily operations and logistical planning
Report and record site progress, issues, and delays
Maintain clear communication between site teams, subcontractors, and office staff
Assist in ensuring compliance with health and safety regulations
Help conduct site safety inspections and complete reports
Promote, in-line with the “connecting together” project culture program, a culture of safety and environmental responsibility
Assist with documentation such as risk assessments, method statements, and daily site reports

Fulltime

IT Technician

Location

United States , Dothan

Salary:

Not provided

RealTime (AL)

Expiration Date

Until further notice

Requirements

At least 2 years’ full-time experience supporting and implementing networked computer systems in a business environment
Excellent Customer Service focus, communications skills via phone, email and in person
Ability to work alone and in a team environment
Excellent analytical and troubleshooting skills
Ability to deal with frustrated callers on occasion
Demonstrated ability to quickly learn new applications, systems and requirements
Understanding of call flow process, call handling, call priorities and service level agreements
Maintain and update documentation of issues, applications and systems as these occur
Knowledge of Windows based server and desktop operating systems
Maintain regular, timely contact with customers, ISP’s and vendors in support of customers and their systems

Job Responsibility

Answer support requests that come in via phone calls, emails and the help desk system
Perform level 1 and 2 resolutions in support of customer networked environments
Perform system administration tasks, adds/changes/moves of user and computer accounts, directory permissions adjustments
Accurately and promptly document issues and requests from customers at the time of ticket submission and during the course of support activities
Work effectively alone and with the team
Respond to scheduled client issues promptly
Perform issue and problem resolution remotely, on site, or by providing clear instructions to end users as needed
Collaborate with colleagues and other resources in support of complex issues
Manage and update various client/server applications, escalate to vendor support as necessary
Coordinate warranty hardware repairs with vendors

What we offer

Chick-Fil-A Fridays
Family outings
Work/life balance

Fulltime

Level 2 Support Technician

Inetum

Location:
Romania , Bucharest

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 25, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Level 2 Support Technician

Help Desk Level 2 Support Technician

Desktop Technician – Mid Level

Desktop Support Technician

Field Services Technician 2

IT Support Technician

Product Support Technician

Construction Support Technician Apprentice

IT Technician

Level 2 Support Technician

Inetum

Location:Romania , Bucharest

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:April 25, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Level 2 Support Technician

Help Desk Level 2 Support Technician

Desktop Technician – Mid Level

Desktop Support Technician

Field Services Technician 2

IT Support Technician

Product Support Technician

Construction Support Technician Apprentice

IT Technician

Location:
Romania , Bucharest

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
April 25, 2025