Level 2 Microsoft 365 Specialist Job at Inetum (Lisbon)

Level 1 Technical Support Agent

We are looking for a dedicated IT Support Technician to join our dynamic technic...

Location

Ireland , Dublin 2

Salary:

50000.00 EUR / Year

Solas IT Recruitment

Expiration Date

Until further notice

Requirements

Minimum 2-3 years’ experience in a corporate IT support or service desk role within a fast-moving environment
Proven ability to diagnose and resolve a wide array of technical issues efficiently
Strong communication skills, capable of explaining technical information clearly to non-technical users
Demonstrated commitment to going above and beyond to support end users and resolve issues
Ability to manage multiple tasks with attention to detail and ownership of responsibilities
Comfortable working both independently and as part of a collaborative team
Customer-focused approach with a dedication to maintaining high levels of user satisfaction
Flexibility to work varied shifts and participate in on-call rotation after an initial period

Job Responsibility

Provide prompt and effective support for end users, both remotely and onsite, across a range of hardware and software platforms
Troubleshoot and resolve diverse technical challenges involving Windows 10/11, macOS, iOS devices, and Microsoft 365 applications including Office, Exchange, and Teams
Assist with system configuration, maintenance, and problem resolution involving Active Directory, MDM solutions, endpoint protection, and service desk ticketing tools
Collaborate with technical support peers, infrastructure teams, and application specialists to escalate and address complex issues
Maintain accurate documentation of incident resolutions and contribute to the knowledge base
Support onboarding activities by assisting with new user setup and hardware inventory management
Follow established protocols and company policies to ensure consistent and professional service delivery
Provide excellent customer service with clear communication, ensuring user satisfaction and efficient problem resolution

Fulltime

Level 2 Microsoft M365 Purview/DLP/Defender Specialist

The Microsoft 365 Purview/DLP/Defender Specialist role involves implementing and...

Location

Romania , Bucharest

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Degree in IT or Information Security
At least 3 years of experience in M365 security/compliance roles

Job Responsibility

Implementing and managing Microsoft 365 security tools to protect organizational data
Configuring DLP policies
Managing Microsoft Defender
Conducting compliance reviews

Conference Organizer

Join our EU/NA Conference team to plan and deliver impactful academic and market...

Location

Switzerland , Basel

Salary:

Not provided

MDPI

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree in Tourism, Hospitality, or Event Management
a Master’s or PhD in a scientific field is a plus
certification or accreditation in event management preferred
2–5 years of experience in event management and coordination
Experience in academic publishing or with a scientific background is welcome
English (C1–C2 level) required
additional languages such as Spanish or Swiss German are an asset
Intermediate skills in Microsoft Office 365
Intermediate to advanced skills in project management
Beginner to intermediate skills in budget management

Job Responsibility

Oversee the planning and execution of multiple academic events annually, including logistics, program development, marketing, on-site or online coordination, post-event reporting, and financial reconciliation
Act as the main liaison for all event stakeholders, including Chairs, journal editors, societies, speakers, attendees, partners, and external vendors
Manage event platforms and websites together with the event team, ensuring smooth processing of abstracts, registrations, and payments
Support market analysis and feasibility studies for potential events in collaboration with the event team
Develop and implement marketing and promotional strategies, coordinating with the design team to create engaging visual and communication materials
Negotiate and manage contracts with external vendors in line with budget guidelines, under the supervision of the Conference Manager
Coordinate with contributors, speakers, and Chairs to build and finalize the event program
Track revenues and expenses as part of overall budget management, ensuring accurate financial processing
Collaborate with the Conference Sponsorship Specialist to identify and deliver sponsorship opportunities, integrating deliverables into event logistics
Provide on-site (or online) event management and ensure seamless execution in coordination with the event team

What we offer

The opportunity to contribute to the academic/scientific community
Flexible working hours
Team bond strengthening through team-building events
Professional growth opportunities with our global training system
Working in a collaborative, diverse, and socially responsible team
Company retreat facility
Full-coverage insurance for accidents/daily sickness
Prime location near Basel train station and city center

Fulltime

IT/Technical Support Specialist

You will be working with the wider IT team to support and maintain the group’s I...

Location

United Kingdom , Chipping Campden, Gloucestershire

Salary:

28000.00 - 32000.00 GBP / Year

Campden BRI

Expiration Date

Until further notice

Requirements

Educated to BTEC / HND level or equivalent
At least 2 years’ experience in IT Services / Operations, ideally Microsoft qualified
Experience supporting Microsoft 365 environments with good understand of their features
Excellent knowledge of building, setup, and deploying Microsoft Windows 11 devices
Strong understanding of computer security and Active Directory
Excellent customer service and communication skills with end users
Valid driving license and own transport
Right to work in the UK

Job Responsibility

Provide IT systems and user support as part of the team, with a focus on ensuring the users business needs are met, and offering 1st and 2nd line technical assistance to our user base
Collaborate with the IT Systems Manager to evaluate and improve technological efficiency, while identifying opportunities to streamline procedures within the team
Build relationships with end users to increase IT presence & visibility across Campden BRI
Provide documentation and user training where appropriate

What we offer

Reward platform with employee discounts and rewards
25 days holiday + 8 bank holidays
Buy and sell holiday scheme
A generous work save pension scheme, with employee contributions matched by the company up to 10%
Culture focus around work/life balance (early finish Fridays)
Subsidised onsite restaurant

Fulltime

IT Support Specialist

Fullpath is an AI-first tech company in the automotive space with hubs across th...

Location

United States , Teaneck, NJ or Burlington, VT

Salary:

60000.00 - 65000.00 USD / Year

Fullpath

Expiration Date

Until further notice

Requirements

2+ years of experience in a dedicated IT support or help desk role
Proven ability to support macOS environments at a scale of ~100+ users (or similar)
Operational experience or strong familiarity with: MDM tools (e.g., Jamf, Kandji, Intune, JumpCloud)
SSO/MFA services (e.g., Okta, Entra ID, JumpCloud)
Cloud mail/collaboration platforms (e.g., Google Workspace, Microsoft 365)
Ticketing systems such as Jira Service Management
Strong understanding of end-user networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi configuration)
Exceptional interpersonal skills with empathy, patience, and the ability to communicate clearly with both technical and non-technical users
Highly organized, proactive work style with the ability to manage and prioritize multiple tasks independently in a fast-paced environment
High level of accountability and work ethics

Job Responsibility

Serving as the primary point of contact for the US team, providing technical support via Jira Service Management, Slack, and in-person
Troubleshooting hardware, macOS, networking, and core business applications
Proactively managing the support request queue, ensuring clear documentation and timely ticket resolution
Administering and maintaining core SaaS and infrastructure tools, including: Google Workspace: User/group management, security configuration, and service health
Jamf: macOS device management (MDM), policy deployment, and compliance monitoring
Okta: IAM, SSO, and MFA support
Jira: Ticket workflows, custom fields, and IT operations optimization
Executing onboarding and offboarding processes, including device provisioning and access permissions
Managing IT hardware inventory, replacements, and procurement logistics
Maintaining accurate asset tracking and documentation for all company hardware and software

What we offer

Competitive compensation & comprehensive benefits—because your well-being matters
Flexible, family-friendly environment that supports work-life balance
Global team of innovators, collaborators, and go-getters who challenge and uplift one another
Cutting-edge AI technology that delivers real value and solves complex challenges for our customers
Fast-paced startup culture with endless opportunities for learning, growth, and ownership
A culture built on feedback, initiative, and mutual success, where your voice is heard and your potential is nurtured
Medical, Dental, Vision, Disability, Life/AD&D, EAP
15 vacation days per year to start
80 hours of sick leave
12 paid holidays

Fulltime

IT Support Specialist

Fullpath is an AI-first tech company in the automotive space with hubs across th...

Location

United States , Teaneck, NJ or Burlington, VT

Salary:

60000.00 - 65000.00 USD / Year

Fullpath

Expiration Date

Until further notice

Requirements

2+ years of experience in a dedicated IT support or help desk role
Proven ability to support macOS environments at a scale of ~100+ users (or similar)
Operational experience or strong familiarity with: MDM tools (e.g., Jamf, Kandji, Intune, JumpCloud)
SSO/MFA services (e.g., Okta, Entra ID, JumpCloud)
Cloud mail/collaboration platforms (e.g., Google Workspace, Microsoft 365)
Ticketing systems such as Jira Service Management
Strong understanding of end-user networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi configuration)
Exceptional interpersonal skills with empathy, patience, and the ability to communicate clearly with both technical and non-technical users
Highly organized, proactive work style with the ability to manage and prioritize multiple tasks independently in a fast-paced environment
High level of accountability and work ethics

Job Responsibility

Serving as the primary point of contact for the US team, providing technical support via Jira Service Management, Slack, and in-person
Troubleshooting hardware, macOS, networking, and core business applications
Proactively managing the support request queue, ensuring clear documentation and timely ticket resolution
Administering and maintaining core SaaS and infrastructure tools, including: Google Workspace: User/group management, security configuration, and service health
Jamf: macOS device management (MDM), policy deployment, and compliance monitoring
Okta: IAM, SSO, and MFA support
Jira: Ticket workflows, custom fields, and IT operations optimization
Executing onboarding and offboarding processes, including device provisioning and access permissions
Managing IT hardware inventory, replacements, and procurement logistics
Maintaining accurate asset tracking and documentation for all company hardware and software

What we offer

Competitive compensation & comprehensive benefits
Flexible, family-friendly environment that supports work-life balance
Global team of innovators, collaborators, and go-getters who challenge and uplift one another
Cutting-edge AI technology that delivers real value and solves complex challenges for our customers
Fast-paced startup culture with endless opportunities for learning, growth, and ownership
A culture built on feedback, initiative, and mutual success, where your voice is heard and your potential is nurtured
Medical, Dental, Vision, Disability, Life/AD&D, EAP, 15 vacation days per year to start, 80 hours of sick leave, 12 paid holidays, paid parental leave, & 401k with company match.

Fulltime

IT Support Specialist

We are seeking an IT Support Specialist with a strong foundation in end-user sup...

Location

United States , Jacksonville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of experience in IT support or help desk
Working knowledge of Windows operating systems
Basic experience with Active Directory and Microsoft 365
Fundamental understanding of networking concepts (DNS, DHCP, TCP/IP)
Strong troubleshooting and customer service skills
Excellent written and verbal communication

Job Responsibility

Provide Level 1–2 technical support for end users (hardware, software, peripherals)
Troubleshoot Windows 10/11, basic macOS, and common business applications
Support Active Directory (user accounts, password resets, group membership)
Assist with Microsoft 365 administration (email, licensing, permissions)
Support basic networking tasks (LAN/WAN, switches, access points, connectivity issues)
Assist with system monitoring, patching, and backups
Escalate complex issues while assisting with resolution when possible
Document issues, resolutions, and procedures in a ticketing system
Support onboarding/offboarding of users and devices
Follow IT policies, security standards, and best practices

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Apprenticeship Business Development Manager

Accountability for the delivery of a cohesive and comprehensive referral strateg...

Location

United Kingdom

Salary:

28000.00 - 35000.00 GBP / Year

Total Training Provision

Expiration Date

Until further notice

Requirements

Proficient with Microsoft 365- Word, Excel, Powerpoint, Microsoft Teams, Zoom
English and maths to at least Functional Skills level 2 or equivalent
A detailed knowledge and understanding of Apprenticeship Programmes
An understanding of DfE Funding Rules
Ability to present to multiple audiences
Deliver high levels of customer service that leads to employer and learner engagement
Strong communication skills with the ability to effectively liaise with a range of stakeholder relationships, both internally and externally
Ability to profile and forecast activity of referrals and to meet and exceed targets
Proven track record of working with people with complex barriers to engagement and progression
Excellent interpersonal skills to be able to engage with colleagues and candidates

Job Responsibility

Manage and build referral strategies to ensure the success of Apprenticeship programmes, to ensure volumes of starts to meet KPI’s
Work with Employers to create opportunities for progression and employment
Carry out Organisational / Training Needs Analysis with employers to establish the most appropriate programmes and needs
Work with the Curriculum teams and operational delivery teams to ensure the opportunities are then maximised with learners for better outcomes
Responsible for stakeholder engagement and associated influence which supports contract performance and business development.
Developing and managing specialist partner or supplier services to support learners achievement and progression
Reviewing the success and progress of referral delivery and conversion to achievement, distance travelled and other outcomes
Maintain strong relationships with the Delivery Teams across the contract areas to ensure conversion from start to achievement
Ensure that starters to any programme are contractually compliant and eligible, working closely with the Administration team
Work with marketing teams to ensure promotion of the programmes in line with referrals and expectations

What we offer

Total Leave – All staff benefit from 25 days annual leave + extra Christmas shopping day + extra day for Birthday + 8 Bank Holidays = Total 35 Days
2 Years’ Service – Staff who have passed 2 years’ service get an additional 2 days leave
5 Years’ Service – Staff who have passed 5 years’ service get an additional 2 days leave
10 Years’ Service – Staff who have passed 10 years’ service get an additional 2 days leave
Total Work Anniversary – Vouchers for colleagues who reach a work anniversary, £10 for every year reached
Total Health – Staff will have access to the Westfield Health Plan once they have successfully passed their probation & Health Assured from Day 1.
Total Fridays – Early Finish Fridays. On the 2nd Friday of every month, staff benefit from a 3pm finish
Dress Down Fridays – Every Friday, staff do not need to wear formal work clothes.
Buy & Sell – Buy up to 5 days of annual leave and sell up to 3.
plus bonus scheme for exceeding targets

Fulltime

Level 2 Microsoft 365 Specialist

Inetum

Location:
Portugal , Lisbon

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
July 16, 2025

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