CrawlJobs Logo

Level 2 Microsoft 365 Specialist

https://www.inetum.com Logo

Inetum

Location Icon

Location:
Portugal , Lisbon

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Inetum is looking for a dedicated Level 2 Microsoft 365 Specialist to join our team and provide expert support, training, and optimization of Microsoft 365 tools in a modern enterprise environment. Inetum is a European leader in digital services, with 28,000 consultants and specialists striving to make a digital impact for businesses, public sector entities, and society.

Job Responsibility:

  • Troubleshoot and resolve escalated issues across Microsoft 365 apps including Teams, OneDrive, SharePoint, and Exchange Online
  • Collaborate with Level 1 support teams to resolve complex user concerns
  • Deliver tailored training sessions, guides, and resources to improve user confidence and productivity
  • Promote adoption of new features by showing their real-world applications in daily workflows
  • Collect and analyze user feedback to identify trends and areas for improvement
  • Configure and optimize Microsoft 365 tools to meet specific organizational and team needs
  • Implement accessibility features and promote inclusive software usage
  • Enhance team collaboration by ensuring seamless integration of Microsoft 365 apps
  • Maintain up-to-date documentation of configurations, best practices, and recurring issue resolutions
  • Work closely with infrastructure teams (Network, Wintel, Security) and stakeholders to align tools with business needs
  • Provide process training to business owners and promote best practices

Requirements:

  • Minimum of 5 years' experience in a similar Microsoft 365-focused role
  • Bachelor’s degree in Computer Science or equivalent
  • Strong hands-on expertise in Microsoft 365 services: Teams, SharePoint, OneDrive, Exchange Online
  • Experience with Microsoft Intune for device and application management
  • Background in Enterprise Data Management and data governance solutions
  • Proficiency in PowerShell scripting for automation and customization
  • Knowledge of UX principles and accessibility standards
  • Ability to bridge technical solutions with real user needs
  • Strong communication skills for training and support
  • Fluent in English (B2–C1 level)

Additional Information:

Job Posted:
July 16, 2025

Employment Type:
Fulltime
Icon
Inetum - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Level 2 Microsoft 365 Specialist

Level 1 Technical Support Agent

We are looking for a dedicated IT Support Technician to join our dynamic technic...
Location
Location
Ireland , Dublin 2
Salary
Salary:
50000.00 EUR / Year
solasit.ie Logo
Solas IT Recruitment
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 2-3 years’ experience in a corporate IT support or service desk role within a fast-moving environment
  • Proven ability to diagnose and resolve a wide array of technical issues efficiently
  • Strong communication skills, capable of explaining technical information clearly to non-technical users
  • Demonstrated commitment to going above and beyond to support end users and resolve issues
  • Ability to manage multiple tasks with attention to detail and ownership of responsibilities
  • Comfortable working both independently and as part of a collaborative team
  • Customer-focused approach with a dedication to maintaining high levels of user satisfaction
  • Flexibility to work varied shifts and participate in on-call rotation after an initial period
Job Responsibility
Job Responsibility
  • Provide prompt and effective support for end users, both remotely and onsite, across a range of hardware and software platforms
  • Troubleshoot and resolve diverse technical challenges involving Windows 10/11, macOS, iOS devices, and Microsoft 365 applications including Office, Exchange, and Teams
  • Assist with system configuration, maintenance, and problem resolution involving Active Directory, MDM solutions, endpoint protection, and service desk ticketing tools
  • Collaborate with technical support peers, infrastructure teams, and application specialists to escalate and address complex issues
  • Maintain accurate documentation of incident resolutions and contribute to the knowledge base
  • Support onboarding activities by assisting with new user setup and hardware inventory management
  • Follow established protocols and company policies to ensure consistent and professional service delivery
  • Provide excellent customer service with clear communication, ensuring user satisfaction and efficient problem resolution
  • Fulltime
Read More
Arrow Right

Microsoft Dynamics 365 Finance Consultant

We are looking for a Microsoft Dynamics 365 Finance Consultant with good underst...
Location
Location
Salary
Salary:
Not provided
itransition.com Logo
Itransition
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in Microsoft Dynamics 365 Finance for at least 2 years
  • Strong background in Finance area
  • Skills in setting up and configuring D365 Finance modules (Procurement and Souring modules is a plus)
  • Experience in analyzing and optimizing business processes
  • English proficiency at least at the B2 level
  • ACCA or CPA certification
Job Responsibility
Job Responsibility
  • Implementation and configuration of Microsoft Dynamics 365 Finance
  • Analysis of customer business processes and proposal of optimal solutions for their automation using D365 Finance
  • Setup and configuration of D365 Finance modules in accordance with the customer's request
  • Training users to work with the system, conducting presentations and seminars
  • Developing and supporting project documentation
  • Indicating technical support Use, solving emerging problems and questions
  • Interacting with developers and other specialists to implement relevant requirements and fix errors
What we offer
What we offer
  • Projects for such clients as PayPal, Wargaming, Xerox, Philips, adidas and Toyota
  • Competitive compensation that depends on your qualification and skills
  • Career development system with clear skill qualifications
  • Flexible working hours aligned to your schedule
  • Options to work remotely
  • English courses online
  • Corporate parties and events for employees and their children
  • Gym membership compensation, corporate sport competitions (cybersport included)
  • 5 days of paid sick leave per year with no obligation to submit a sick-leave certificate
Read More
Arrow Right

Level 2 Microsoft M365 Purview/DLP/Defender Specialist

The Microsoft 365 Purview/DLP/Defender Specialist role involves implementing and...
Location
Location
Romania , Bucharest
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree in IT or Information Security
  • At least 3 years of experience in M365 security/compliance roles
Job Responsibility
Job Responsibility
  • Implementing and managing Microsoft 365 security tools to protect organizational data
  • Configuring DLP policies
  • Managing Microsoft Defender
  • Conducting compliance reviews
Read More
Arrow Right

Conference Organizer

Join our EU/NA Conference team to plan and deliver impactful academic and market...
Location
Location
Switzerland , Basel
Salary
Salary:
Not provided
mdpi.com Logo
MDPI
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s or Master’s degree in Tourism, Hospitality, or Event Management
  • a Master’s or PhD in a scientific field is a plus
  • certification or accreditation in event management preferred
  • 2–5 years of experience in event management and coordination
  • Experience in academic publishing or with a scientific background is welcome
  • English (C1–C2 level) required
  • additional languages such as Spanish or Swiss German are an asset
  • Intermediate skills in Microsoft Office 365
  • Intermediate to advanced skills in project management
  • Beginner to intermediate skills in budget management
Job Responsibility
Job Responsibility
  • Oversee the planning and execution of multiple academic events annually, including logistics, program development, marketing, on-site or online coordination, post-event reporting, and financial reconciliation
  • Act as the main liaison for all event stakeholders, including Chairs, journal editors, societies, speakers, attendees, partners, and external vendors
  • Manage event platforms and websites together with the event team, ensuring smooth processing of abstracts, registrations, and payments
  • Support market analysis and feasibility studies for potential events in collaboration with the event team
  • Develop and implement marketing and promotional strategies, coordinating with the design team to create engaging visual and communication materials
  • Negotiate and manage contracts with external vendors in line with budget guidelines, under the supervision of the Conference Manager
  • Coordinate with contributors, speakers, and Chairs to build and finalize the event program
  • Track revenues and expenses as part of overall budget management, ensuring accurate financial processing
  • Collaborate with the Conference Sponsorship Specialist to identify and deliver sponsorship opportunities, integrating deliverables into event logistics
  • Provide on-site (or online) event management and ensure seamless execution in coordination with the event team
What we offer
What we offer
  • The opportunity to contribute to the academic/scientific community
  • Flexible working hours
  • Team bond strengthening through team-building events
  • Professional growth opportunities with our global training system
  • Working in a collaborative, diverse, and socially responsible team
  • Company retreat facility
  • Full-coverage insurance for accidents/daily sickness
  • Prime location near Basel train station and city center
  • Fulltime
Read More
Arrow Right

IT/Technical Support Specialist

You will be working with the wider IT team to support and maintain the group’s I...
Location
Location
United Kingdom , Chipping Campden, Gloucestershire
Salary
Salary:
28000.00 - 32000.00 GBP / Year
campdenbri.co.uk Logo
Campden BRI
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Educated to BTEC / HND level or equivalent
  • At least 2 years’ experience in IT Services / Operations, ideally Microsoft qualified
  • Experience supporting Microsoft 365 environments with good understand of their features
  • Excellent knowledge of building, setup, and deploying Microsoft Windows 11 devices
  • Strong understanding of computer security and Active Directory
  • Excellent customer service and communication skills with end users
  • Valid driving license and own transport
  • Right to work in the UK
Job Responsibility
Job Responsibility
  • Provide IT systems and user support as part of the team, with a focus on ensuring the users business needs are met, and offering 1st and 2nd line technical assistance to our user base
  • Collaborate with the IT Systems Manager to evaluate and improve technological efficiency, while identifying opportunities to streamline procedures within the team
  • Build relationships with end users to increase IT presence & visibility across Campden BRI
  • Provide documentation and user training where appropriate
What we offer
What we offer
  • Reward platform with employee discounts and rewards
  • 25 days holiday + 8 bank holidays
  • Buy and sell holiday scheme
  • A generous work save pension scheme, with employee contributions matched by the company up to 10%
  • Culture focus around work/life balance (early finish Fridays)
  • Subsidised onsite restaurant
  • Fulltime
Read More
Arrow Right

IT Support Specialist

We are seeking an IT Support Specialist to provide technical support for end use...
Location
Location
United States , Tallahassee, FL
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of experience in an IT support or help desk role
  • Strong hands-on experience with Windows OS environments
  • Working knowledge of Active Directory administration
  • Experience supporting Microsoft 365 (Exchange Online, Teams, OneDrive)
  • Familiarity with ticketing systems and ITIL-style workflows
  • Strong troubleshooting, customer service, and documentation skills
Job Responsibility
Job Responsibility
  • Provide Tier 1–2 technical support for Windows operating systems (Windows 10/11)
  • Troubleshoot and resolve issues related to desktops, laptops, peripheral devices, and printers
  • Support user account management in Active Directory (user creation, group membership, password resets)
  • Administer and support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint
  • Perform onboarding and offboarding tasks (account provisioning, equipment setup, access changes)
  • Document incidents, requests, and resolutions in a ticketing system
  • Escalate complex issues to higher-level support teams as needed
  • Assist with software installs, patches, updates, and basic security best practices
  • Provide clear, professional communication to end users with varying technical skill levels
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • free online training
Read More
Arrow Right

IT Support Specialist

Fullpath is an AI-first tech company in the automotive space with hubs across th...
Location
Location
United States , Teaneck, NJ or Burlington, VT
Salary
Salary:
60000.00 - 65000.00 USD / Year
fullpath.com Logo
Fullpath
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of experience in a dedicated IT support or help desk role
  • Proven ability to support macOS environments at a scale of ~100+ users (or similar)
  • Operational experience or strong familiarity with: MDM tools (e.g., Jamf, Kandji, Intune, JumpCloud)
  • SSO/MFA services (e.g., Okta, Entra ID, JumpCloud)
  • Cloud mail/collaboration platforms (e.g., Google Workspace, Microsoft 365)
  • Ticketing systems such as Jira Service Management
  • Strong understanding of end-user networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi configuration)
  • Exceptional interpersonal skills with empathy, patience, and the ability to communicate clearly with both technical and non-technical users
  • Highly organized, proactive work style with the ability to manage and prioritize multiple tasks independently in a fast-paced environment
  • High level of accountability and work ethics
Job Responsibility
Job Responsibility
  • Serving as the primary point of contact for the US team, providing technical support via Jira Service Management, Slack, and in-person
  • Troubleshooting hardware, macOS, networking, and core business applications
  • Proactively managing the support request queue, ensuring clear documentation and timely ticket resolution
  • Administering and maintaining core SaaS and infrastructure tools, including: Google Workspace: User/group management, security configuration, and service health
  • Jamf: macOS device management (MDM), policy deployment, and compliance monitoring
  • Okta: IAM, SSO, and MFA support
  • Jira: Ticket workflows, custom fields, and IT operations optimization
  • Executing onboarding and offboarding processes, including device provisioning and access permissions
  • Managing IT hardware inventory, replacements, and procurement logistics
  • Maintaining accurate asset tracking and documentation for all company hardware and software
What we offer
What we offer
  • Competitive compensation & comprehensive benefits—because your well-being matters
  • Flexible, family-friendly environment that supports work-life balance
  • Global team of innovators, collaborators, and go-getters who challenge and uplift one another
  • Cutting-edge AI technology that delivers real value and solves complex challenges for our customers
  • Fast-paced startup culture with endless opportunities for learning, growth, and ownership
  • A culture built on feedback, initiative, and mutual success, where your voice is heard and your potential is nurtured
  • Medical, Dental, Vision, Disability, Life/AD&D, EAP
  • 15 vacation days per year to start
  • 80 hours of sick leave
  • 12 paid holidays
  • Fulltime
Read More
Arrow Right

IT Support Specialist

Fullpath is an AI-first tech company in the automotive space with hubs across th...
Location
Location
United States , Teaneck, NJ or Burlington, VT
Salary
Salary:
60000.00 - 65000.00 USD / Year
fullpath.com Logo
Fullpath
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of experience in a dedicated IT support or help desk role
  • Proven ability to support macOS environments at a scale of ~100+ users (or similar)
  • Operational experience or strong familiarity with: MDM tools (e.g., Jamf, Kandji, Intune, JumpCloud)
  • SSO/MFA services (e.g., Okta, Entra ID, JumpCloud)
  • Cloud mail/collaboration platforms (e.g., Google Workspace, Microsoft 365)
  • Ticketing systems such as Jira Service Management
  • Strong understanding of end-user networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi configuration)
  • Exceptional interpersonal skills with empathy, patience, and the ability to communicate clearly with both technical and non-technical users
  • Highly organized, proactive work style with the ability to manage and prioritize multiple tasks independently in a fast-paced environment
  • High level of accountability and work ethics
Job Responsibility
Job Responsibility
  • Serving as the primary point of contact for the US team, providing technical support via Jira Service Management, Slack, and in-person
  • Troubleshooting hardware, macOS, networking, and core business applications
  • Proactively managing the support request queue, ensuring clear documentation and timely ticket resolution
  • Administering and maintaining core SaaS and infrastructure tools, including: Google Workspace: User/group management, security configuration, and service health
  • Jamf: macOS device management (MDM), policy deployment, and compliance monitoring
  • Okta: IAM, SSO, and MFA support
  • Jira: Ticket workflows, custom fields, and IT operations optimization
  • Executing onboarding and offboarding processes, including device provisioning and access permissions
  • Managing IT hardware inventory, replacements, and procurement logistics
  • Maintaining accurate asset tracking and documentation for all company hardware and software
What we offer
What we offer
  • Competitive compensation & comprehensive benefits
  • Flexible, family-friendly environment that supports work-life balance
  • Global team of innovators, collaborators, and go-getters who challenge and uplift one another
  • Cutting-edge AI technology that delivers real value and solves complex challenges for our customers
  • Fast-paced startup culture with endless opportunities for learning, growth, and ownership
  • A culture built on feedback, initiative, and mutual success, where your voice is heard and your potential is nurtured
  • Medical, Dental, Vision, Disability, Life/AD&D, EAP, 15 vacation days per year to start, 80 hours of sick leave, 12 paid holidays, paid parental leave, & 401k with company match.
  • Fulltime
Read More
Arrow Right