Level 2 Microsoft 365 Specialist Job at Inetum (Lisbon)

Level 1 Technical Support Agent

We are looking for a dedicated IT Support Technician to join our dynamic technic...

Location

Ireland , Dublin 2

Salary:

50000.00 EUR / Year

Solas IT Recruitment

Expiration Date

Until further notice

Requirements

Minimum 2-3 years’ experience in a corporate IT support or service desk role within a fast-moving environment
Proven ability to diagnose and resolve a wide array of technical issues efficiently
Strong communication skills, capable of explaining technical information clearly to non-technical users
Demonstrated commitment to going above and beyond to support end users and resolve issues
Ability to manage multiple tasks with attention to detail and ownership of responsibilities
Comfortable working both independently and as part of a collaborative team
Customer-focused approach with a dedication to maintaining high levels of user satisfaction
Flexibility to work varied shifts and participate in on-call rotation after an initial period

Job Responsibility

Provide prompt and effective support for end users, both remotely and onsite, across a range of hardware and software platforms
Troubleshoot and resolve diverse technical challenges involving Windows 10/11, macOS, iOS devices, and Microsoft 365 applications including Office, Exchange, and Teams
Assist with system configuration, maintenance, and problem resolution involving Active Directory, MDM solutions, endpoint protection, and service desk ticketing tools
Collaborate with technical support peers, infrastructure teams, and application specialists to escalate and address complex issues
Maintain accurate documentation of incident resolutions and contribute to the knowledge base
Support onboarding activities by assisting with new user setup and hardware inventory management
Follow established protocols and company policies to ensure consistent and professional service delivery
Provide excellent customer service with clear communication, ensuring user satisfaction and efficient problem resolution

Fulltime

Conference Organizer

Join our EU/NA Conference team to plan and deliver impactful academic and market...

Location

Switzerland , Basel

Salary:

Not provided

MDPI

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree in Tourism, Hospitality, or Event Management
a Master’s or PhD in a scientific field is a plus
certification or accreditation in event management preferred
2–5 years of experience in event management and coordination
Experience in academic publishing or with a scientific background is welcome
English (C1–C2 level) required
additional languages such as Spanish or Swiss German are an asset
Intermediate skills in Microsoft Office 365
Intermediate to advanced skills in project management
Beginner to intermediate skills in budget management

Job Responsibility

Oversee the planning and execution of multiple academic events annually, including logistics, program development, marketing, on-site or online coordination, post-event reporting, and financial reconciliation
Act as the main liaison for all event stakeholders, including Chairs, journal editors, societies, speakers, attendees, partners, and external vendors
Manage event platforms and websites together with the event team, ensuring smooth processing of abstracts, registrations, and payments
Support market analysis and feasibility studies for potential events in collaboration with the event team
Develop and implement marketing and promotional strategies, coordinating with the design team to create engaging visual and communication materials
Negotiate and manage contracts with external vendors in line with budget guidelines, under the supervision of the Conference Manager
Coordinate with contributors, speakers, and Chairs to build and finalize the event program
Track revenues and expenses as part of overall budget management, ensuring accurate financial processing
Collaborate with the Conference Sponsorship Specialist to identify and deliver sponsorship opportunities, integrating deliverables into event logistics
Provide on-site (or online) event management and ensure seamless execution in coordination with the event team

What we offer

The opportunity to contribute to the academic/scientific community
Flexible working hours
Team bond strengthening through team-building events
Professional growth opportunities with our global training system
Working in a collaborative, diverse, and socially responsible team
Company retreat facility
Full-coverage insurance for accidents/daily sickness
Prime location near Basel train station and city center

Fulltime

IT Support Specialist

Fullpath is an AI-first tech company in the automotive space with hubs across th...

Location

United States , Teaneck, NJ or Burlington, VT

Salary:

60000.00 - 65000.00 USD / Year

Fullpath

Expiration Date

Until further notice

Requirements

2+ years of experience in a dedicated IT support or help desk role
Proven ability to support macOS environments at a scale of ~100+ users (or similar)
Operational experience or strong familiarity with: MDM tools (e.g., Jamf, Kandji, Intune, JumpCloud)
SSO/MFA services (e.g., Okta, Entra ID, JumpCloud)
Cloud mail/collaboration platforms (e.g., Google Workspace, Microsoft 365)
Ticketing systems such as Jira Service Management
Strong understanding of end-user networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi configuration)
Exceptional interpersonal skills with empathy, patience, and the ability to communicate clearly with both technical and non-technical users
Highly organized, proactive work style with the ability to manage and prioritize multiple tasks independently in a fast-paced environment
High level of accountability and work ethics

Job Responsibility

Serving as the primary point of contact for the US team, providing technical support via Jira Service Management, Slack, and in-person
Troubleshooting hardware, macOS, networking, and core business applications
Proactively managing the support request queue, ensuring clear documentation and timely ticket resolution
Administering and maintaining core SaaS and infrastructure tools, including: Google Workspace: User/group management, security configuration, and service health
Jamf: macOS device management (MDM), policy deployment, and compliance monitoring
Okta: IAM, SSO, and MFA support
Jira: Ticket workflows, custom fields, and IT operations optimization
Executing onboarding and offboarding processes, including device provisioning and access permissions
Managing IT hardware inventory, replacements, and procurement logistics
Maintaining accurate asset tracking and documentation for all company hardware and software

What we offer

Competitive compensation & comprehensive benefits—because your well-being matters
Flexible, family-friendly environment that supports work-life balance
Global team of innovators, collaborators, and go-getters who challenge and uplift one another
Cutting-edge AI technology that delivers real value and solves complex challenges for our customers
Fast-paced startup culture with endless opportunities for learning, growth, and ownership
A culture built on feedback, initiative, and mutual success, where your voice is heard and your potential is nurtured
Medical, Dental, Vision, Disability, Life/AD&D, EAP
15 vacation days per year to start
80 hours of sick leave
12 paid holidays

Fulltime

IT Support Specialist

Fullpath is an AI-first tech company in the automotive space with hubs across th...

Location

United States , Teaneck, NJ or Burlington, VT

Salary:

60000.00 - 65000.00 USD / Year

Fullpath

Expiration Date

Until further notice

Requirements

2+ years of experience in a dedicated IT support or help desk role
Proven ability to support macOS environments at a scale of ~100+ users (or similar)
Operational experience or strong familiarity with: MDM tools (e.g., Jamf, Kandji, Intune, JumpCloud)
SSO/MFA services (e.g., Okta, Entra ID, JumpCloud)
Cloud mail/collaboration platforms (e.g., Google Workspace, Microsoft 365)
Ticketing systems such as Jira Service Management
Strong understanding of end-user networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi configuration)
Exceptional interpersonal skills with empathy, patience, and the ability to communicate clearly with both technical and non-technical users
Highly organized, proactive work style with the ability to manage and prioritize multiple tasks independently in a fast-paced environment
High level of accountability and work ethics

Job Responsibility

Serving as the primary point of contact for the US team, providing technical support via Jira Service Management, Slack, and in-person
Troubleshooting hardware, macOS, networking, and core business applications
Proactively managing the support request queue, ensuring clear documentation and timely ticket resolution
Administering and maintaining core SaaS and infrastructure tools, including: Google Workspace: User/group management, security configuration, and service health
Jamf: macOS device management (MDM), policy deployment, and compliance monitoring
Okta: IAM, SSO, and MFA support
Jira: Ticket workflows, custom fields, and IT operations optimization
Executing onboarding and offboarding processes, including device provisioning and access permissions
Managing IT hardware inventory, replacements, and procurement logistics
Maintaining accurate asset tracking and documentation for all company hardware and software

What we offer

Competitive compensation & comprehensive benefits
Flexible, family-friendly environment that supports work-life balance
Global team of innovators, collaborators, and go-getters who challenge and uplift one another
Cutting-edge AI technology that delivers real value and solves complex challenges for our customers
Fast-paced startup culture with endless opportunities for learning, growth, and ownership
A culture built on feedback, initiative, and mutual success, where your voice is heard and your potential is nurtured
Medical, Dental, Vision, Disability, Life/AD&D, EAP, 15 vacation days per year to start, 80 hours of sick leave, 12 paid holidays, paid parental leave, & 401k with company match.

Fulltime

IT Support Specialist

We are seeking an IT Support Specialist with a strong foundation in end-user sup...

Location

United States , Jacksonville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of experience in IT support or help desk
Working knowledge of Windows operating systems
Basic experience with Active Directory and Microsoft 365
Fundamental understanding of networking concepts (DNS, DHCP, TCP/IP)
Strong troubleshooting and customer service skills
Excellent written and verbal communication

Job Responsibility

Provide Level 1–2 technical support for end users (hardware, software, peripherals)
Troubleshoot Windows 10/11, basic macOS, and common business applications
Support Active Directory (user accounts, password resets, group membership)
Assist with Microsoft 365 administration (email, licensing, permissions)
Support basic networking tasks (LAN/WAN, switches, access points, connectivity issues)
Assist with system monitoring, patching, and backups
Escalate complex issues while assisting with resolution when possible
Document issues, resolutions, and procedures in a ticketing system
Support onboarding/offboarding of users and devices
Follow IT policies, security standards, and best practices

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Marketing Specialist

Reporting to the Vice President of Marketing for HSO Canada, perfect for someone...

Location

Canada , Toronto

Salary:

Not provided

HSO

Expiration Date

Until further notice

Requirements

2+ years of B2B marketing experience in the technology industry, preferably for a Microsoft partner or a competitive solution provider
Firsthand experience using CRM and marketing automation systems, ideally with Microsoft Dynamics 365
Strong written and verbal communication skills
Capacity to demonstrate your ability to deliver business results through integrated, multi-touch campaigns and programs
Demonstrated experience partnering with Sales to deliver results
Experience with media platforms (LinkedIn) & PPC on these platforms
Solid background in creating and implementing marketing campaigns that use live email, events, webinars, digital advertising, and social media
Experience using a web content management system, such as Umbraco or WordPress
Excellent collaboration skills, but also works well independently
A bachelor’s degree in business, marketing, communications, or a similar concentration

Job Responsibility

Craft compelling messaging and value propositions tailored to our industry verticals (Professional Services & Manufacturing) and solution offerings (CRM, ERP, and Cloud Services), ensuring alignment with target audiences and revenue goals
Design and execute integrated demand generation campaigns that build C-level pipeline, from strategy to execution, measurement, and optimization
Drive partner-led and referral marketing programs, identifying and cultivating strategic partnerships within the Microsoft ecosystem, including close collaboration with Microsoft’s marketing and sales teams
Lead lifecycle marketing initiatives across the buyer journey, using a mix of digital and relationship-based tactics to deliver high-quality, sales-ready opportunities
Track and report campaign performance, continuously optimizing programs using data-driven insights
Ensure accurate and timely reporting to Microsoft, including campaign results, “Win Wires,” and opportunity tracking through Microsoft’s Partner Center
Maintain database health, reducing list decay and unsubscribes while improving the impact of email marketing efforts
Perform manual data hygiene tasks in CRM and marketing automation platforms to ensure accurate segmentation, reporting, and attribution
Collaborate on conference and event planning, coordinating logistics, promotion, and post-event follow-up

Fulltime

Technical Support Specialist I

The Technical Support Specialist I assesses and troubleshoots computer user supp...

Location

United States , Norman

Salary:

Not provided

Chickasaw Nation Industries, Inc (CNI)

Expiration Date

Until further notice

Requirements

CompTIA A+ Certification preferred
Skilled proficiency in Microsoft SharePoint, Office, Microsoft Windows, Adobe Acrobat, WebEx, Microsoft Lync and Cisco Jabber
Experience with PC and Apple hardware, Microsoft 365(Outlook, Teams, Office), Intune, Entra, Airwatch, Windows 11, Iphone and Android
Associate's degree and a minimum of two (2) years relevant experience, or equivalent combination of education/experience

Job Responsibility

Handles inbound telephone customer requests
Troubleshoots and resolves issues by applying effective, investigative methods and service desk troubleshooting procedures
Performs problem diagnosis, problem recognition, research, isolation and resolution
Works independently to determine the best and most efficient solution to resolve the customer’s operational issues
Applies system analysis techniques and procedures, including consulting with users, to determine hardware, software or system functional specifications based on user profiles
Monitors assigned queues, voicemail, web site and other incoming communication methods for user requests for support
Documents all actions taken and escalates tickets to higher-level support groups as necessary
participates in maintaining and improving helpdesk standard operating procedures (SOPs)
Resets user passwords, provides desktop support and/or specialized applications support
Monitors computer systems and operations, as assigned

Fulltime

Technical Support Specialist I

The Technical Support Specialist I assesses and troubleshoots computer user supp...

Location

United States , Norman

Salary:

Not provided

Chickasaw Nation Industries, Inc (CNI)

Expiration Date

Until further notice

Requirements

CompTIA A+ Certification preferred
Skilled proficiency in Microsoft SharePoint, Office, Microsoft Windows, Adobe Acrobat, WebEx, Microsoft Lync and Cisco Jabber
Experience with PC and Apple hardware, Microsoft 365(Outlook, Teams, Office), Intune, Entra, Airwatch, Windows 11, Iphone and Android
Associate's degree and a minimum of two (2) years relevant experience, or equivalent combination of education/experience

Job Responsibility

Handles inbound telephone customer requests
Troubleshoots and resolves issues by applying effective, investigative methods and service desk troubleshooting procedures
Performs problem diagnosis, problem recognition, research, isolation and resolution
Works independently to determine the best and most efficient solution to resolve the customer’s operational issues
Applies system analysis techniques and procedures, including consulting with users, to determine hardware, software or system functional specifications
Monitors assigned queues, voicemail, web site and other incoming communication methods for user requests for support
Documents all actions taken and escalates tickets to higher-level support groups as necessary
participates in maintaining and improving helpdesk standard operating procedures (SOPs)
Resets user passwords, provides desktop support and/or specialized applications support
Monitors computer systems and operations, as assigned

Fulltime

Level 2 Microsoft 365 Specialist

Inetum

Location:
Portugal , Lisbon

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
July 16, 2025

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