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Level 2/3 Qualified Casual Matchday Steward

United Kingdom, London 15.53 - 16.79 GBP / Hour · Job Posted January 18, 2026
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Job Description

Join the Action at London’s Biggest Events! Love live music, buzzing crowds, and unforgettable experiences? Want to be right at the heart of some of London’s most exciting concerts, festivals, exhibitions, and high-profile events? We’re looking for friendly, confident, and customer-focused people to join our energetic events team. If you enjoy meeting new people, thrive in lively environments, and take pride in delivering excellent guest experiences — this role is for you!

Job Responsibility

  • Welcome, assist, and guide guests with a warm and professional approach
  • Deliver outstanding customer service with confidence and clear communication
  • Support crowd management, ticket checks, and access control
  • Help create a safe, enjoyable environment by following health, safety, and venue procedures
  • Represent the company with professionalism, integrity, and respect at all times

Requirements

  • Hold a Level 2 Certificate in Spectator Safety (or currently enrolled – evidence required)
  • Friendly, reliable, and confident when interacting with the public
  • Calm, professional, and respectful under pressure
  • A strong communicator who enjoys working as part of a team
  • Flexible and available for evenings and weekends

What we offer

  • Flexible shifts that fit around your lifestyle
  • Opportunities to work at major UK sporting and live events
  • Access to ongoing training, including Level 3 Spectator Safety Supervision
  • Clear progression pathways into supervisory and security roles
  • Company pension scheme
  • Referral programme
  • On-site parking (location dependent)

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