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Level 2/3 Qualified Casual Matchday Steward

United Kingdom, London 14.25 - 16.59 GBP / Hour · Job Posted May 03, 2026
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Job Description

Join the Action at London’s Biggest Events! Love live music, buzzing crowds, and unforgettable experiences? Want to be right at the heart of some of London’s most exciting concerts, festivals, exhibitions, and high-profile events? We’re looking for friendly, confident, and customer-focused people to join our energetic events team. If you enjoy meeting new people, thrive in lively environments, and take pride in delivering excellent guest experiences — this role is for you! As part of our events team, you’ll: Welcome, assist, and guide guests with a warm and professional approach; Deliver outstanding customer service with confidence and clear communication; Support crowd management, ticket checks, and access control; Help create a safe, enjoyable environment by following health, safety, and venue procedures; Represent the company with professionalism, integrity, and respect at all times. No two events are the same — every shift brings something new!

Job Responsibility

  • Welcome, assist, and guide guests with a warm and professional approach
  • Deliver outstanding customer service with confidence and clear communication
  • Support crowd management, ticket checks, and access control
  • Help create a safe, enjoyable environment by following health, safety, and venue procedures
  • Represent the company with professionalism, integrity, and respect at all times

Requirements

  • Hold a Level 2/3 Certificate in Spectator Safety
  • Are friendly, reliable, and confident when interacting with the public
  • Remain calm, professional, and respectful under pressure
  • Are a strong communicator who enjoys working as part of a team
  • Are flexible and available for evenings and weekends
  • NVQ Level 2/3 in Spectator Safety

What we offer

  • Competitive pay
  • Flexible shifts that fit around your lifestyle
  • Opportunities to work at major UK sporting and live events
  • Clear progression pathways into supervisory and security roles
  • Company pension scheme
  • Referral programme
  • On-site parking (location dependent)

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