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84 Recruitment Limited Logo 84 Recruitment Limited · IT - Administration

Level 1 IT Support Engineer

New Zealand, Auckland 55000.00 USD / Year · Job Posted March 05, 2026
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Job Description

We’re partnering with a well-established national organisation currently undergoing a large-scale network transformation across 31 sites. With approximately 1,000 users nationwide, this is a hands-on, varied support role within a business investing heavily in its technology landscape.

Job Responsibility

  • Provide Level 1 IT support across 31 sites nationwide
  • Windows OS administration (Windows 10/11)
  • Active Directory user and access management
  • Device builds and deployments
  • Work within FreshDesk ticketing system
  • Support a national user base of ~1,000 (300 active users)

Requirements

  • 1–3 years’ IT support experience
  • Strong Windows OS knowledge
  • Active Directory experience
  • Strong communication and customer service skills
  • Someone proactive, reliable and keen to grow their technical capability

What we offer

  • Extra month’s salary paid annually as a bonus
  • Flat structure with direct exposure to IT leadership
  • Onsite, collaborative IT team
  • Stable, long-term opportunity in a supportive environment
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