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360 Resourcing Solutions Logo 360 Resourcing Solutions · Real Estate

Lettings Support Manager

United Kingdom, Solihull Employment contract 25000.00 - 30000.00 GBP / Year · Job Posted May 30, 2026
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Job Description

Welcome to John Shepherd, we're known for moving people forward. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Lettings Support Manager. This is a full-time, permanent position located in Solihull. This is a varied and fast-paced role that will involve working closely with Lettings Managers and branch teams to ensure operational efficiency, consistency in processes, and successful project delivery across our West Midlands lettings operations.

Job Responsibility

  • Work closely with Lettings Managers across Nottingham, West Bridgford, and Derby to support day-to-day operations and business objectives
  • Lead and manage operational projects from start to finish, ensuring deadlines and objectives are achieved
  • Review and improve internal processes to increase efficiency and consistency across branches
  • Support the implementation of new initiatives, systems, and operational procedures
  • Ensure compliance with company procedures, lettings legislation, and industry regulations
  • Coordinate communication and workflow between departments and branch teams
  • Maintain accurate records, documentation, and project tracking
  • Identify opportunities for continuous improvement within the letting’s operation.

Requirements

  • Has at least 1 year experience in Lettings
  • Someone who is organised and diligent
  • A natural people person and strong leader
  • Someone who is driven and reliable
  • Believes in and values integrity as a key trait in business
  • Experienced valuer and a track record of winning new business.

What we offer

  • Discounts at over 900 retailers
  • Wellbeing centre resources
  • Employee Assistance Programme with free counselling support sessions
  • Smart Tech Scheme
  • Cycle2Work Scheme
  • Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
  • Competitive base pay
  • Incentivised commission and performance bonuses
  • Loyalty celebrations for length of service
  • Pension
  • Professional development with funded professional qualifications
  • Company socials.
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