Lettings Support Manager Job at 360 Resourcing Solutions (Solihull)

Lettings Support Manager

Welcome to John Shepherd, we're known for moving people forward. With our team's...

Location

United Kingdom , Nottingham

Salary:

25000.00 - 30000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Has at least 1 year experience in Lettings
Someone who is organised and diligent
A natural people person and strong leader
Someone who is driven and reliable
Believes in and values integrity as a key trait in business
Experienced valuer and a track record of winning new business

Job Responsibility

Work closely with Lettings Managers across Nottingham, West Bridgford, and Derby to support day-to-day operations and business objectives
Lead and manage operational projects from start to finish, ensuring deadlines and objectives are achieved
Review and improve internal processes to increase efficiency and consistency across branches
Support the implementation of new initiatives, systems, and operational procedures
Ensure compliance with company procedures, lettings legislation, and industry regulations
Coordinate communication and workflow between departments and branch teams
Maintain accurate records, documentation, and project tracking
Identify opportunities for continuous improvement within the letting's operation

What we offer

Smart spending app discounts at over 900 retailers
Wellbeing centre resources
Employee Assistance Programme with free counselling
Smart Tech Scheme
Cycle2Work Scheme
Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
Competitive base pay with incentivised commission and performance bonuses
Loyalty celebrations
Pension
Professional development funding

Fulltime

Lettings Manager

Welcome to Linley and Simpson, we're known for bringing local knowledge and stro...

Location

United Kingdom , Bingley

Salary:

28000.00 - 35000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Excellent people management skills
Experience of working successfully in a targeted lettings environment and managing a branch
Driving licence
Problem solving skills
Excellent customer service skills

Job Responsibility

Accountable for overall branch performance and profitability in line with business plan
Actively ensures growth of market share in branch area, year on year, regardless of market conditions, whilst continually meeting all branch and personal targets
Accountable for the branch delivering exceptional service to clients
Motivates and develops their team and creates a 'great place to work' culture whilst ensuring all staff aware of and achieve branch targets
Acquires and maintains leading market share and with a significant margin
Carrys out meaningful performance reviews, one to ones, return to work interviews with their team
Hold structured, motivational team meetings that inspire their team
Supports the Lettings & Investment Manager's lettings business in line with the business plan
Successfully manages and resolves branch complaints which have been escalated
Ensure that there is cross selling of our services throughout the company by referring potential business to different departments

What we offer

Discounts at over 900 retailers
Wellbeing centre resources
Employee Assistance Programme with free counselling support
Smart Tech Scheme
Cycle2Work Scheme
Enhanced Family Friendly Leave
Competitive base pay
Incentivised commission and performance bonuses
Loyalty celebrations
Pension

Fulltime

Lettings Manager

Welcome to Linley and Simpson, we're known for bringing local knowledge and stro...

Location

United Kingdom , Wakefield

Salary:

30000.00 - 40000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Excellent people management skills
Experience of working successfully in a targeted lettings environment and managing a branch
Driving licence
Problem solving skills
Excellent customer service skills
Commenced qualification study/gained ARLA or CeLAP qualification or willingness to attain

Job Responsibility

Accountable for overall branch performance and profitability in line with business plan
Actively ensures growth of market share in branch area, year on year, regardless of market conditions, whilst continually meeting all branch and personal targets
Accountable for the branch delivering exceptional service to clients
Motivates and develops their team and creates a 'great place to work' culture whilst ensuring all staff aware of and achieve branch targets
Acquires and maintains leading market share and with a significant margin
Carrys out meaningful performance reviews, one to ones, return to work interviews with their team
Hold structured, motivational team meetings that inspire their team
Supports the Lettings & Investment Manager's lettings business in line with the business plan
Successfully manages and resolves branch complaints which have been escalated
Ensure that there is cross selling of our services throughout the company by referring potential business to different departments

What we offer

Discounts at over 900 retailers
wellbeing centre resources
free counselling support sessions
annual leave purchase scheme (buy up to an extra 5 days of holiday)
Smart Tech Scheme
Cycle2Work Scheme
enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
competitive base pay plus incentivised commission and performance bonuses
loyalty celebrations
pension

Fulltime

Lettings Manager

As Lettings Manager, you will take full responsibility for the performance and g...

Location

United Kingdom , West Bromwich

Salary:

30000.00 - 32000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in a managerial or senior lettings role within estate agency
Strong leadership and people management skills, with the ability to motivate and drive a team
Target-driven with a strong focus on delivering results
Excellent organisational skills and attention to detail
A confident communicator with strong interpersonal skills
Resilient, positive, and proactive approach
Local area knowledge is advantageous
Comfortable working in a fast-paced, target-driven environment
Full UK driving licence and willingness to travel

Job Responsibility

Lead and grow the West Bromwich lettings team (currently 2 negotiators, with plans to expand to 3)
Manage daily lettings operations, ensuring smooth and efficient processes
Carry out and support valuations and property listings
Drive new business generation and increase market share
Deliver a high standard of service to landlords and tenants
Manage, motivate, and develop team performance
Build and maintain strong local market relationships

What we offer

Basic salary of £32,000 plus commission
Car allowance
Clear, structured, and supported career progression
Industry-leading training and continuous professional development

Fulltime

Lettings Manager

We are seeking a hard working and dynamic Lettings Manager to join our team. As ...

Location

United Kingdom , Chelmsford

Salary:

25000.00 - 45000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience in a lettings or property management role, with at least 3-5 years of experience in a senior or managerial capacity
In-depth knowledge of the lettings market, property management, and relevant industry legislation
Strong leadership and team management skills with the ability to motivate and inspire a team
Excellent communication, negotiation, and interpersonal skills
Strong organizational and time-management abilities
A full driving license and own car is required
Ability to manage multiple tasks in a fast-paced environment and meet deadlines
Demonstrated success in winning listings and generating new business
Strong valuation and conversion ability
Commercial mindset with a focus on results

Job Responsibility

Winning new lettings instructions and driving business growth
Conducting valuations and converting opportunities
Building and maintaining strong landlord relationships
Negotiating deals and progressing lets through to completion
Contributing to overall lettings strategy and performance
Lead and motivate the lettings team, ensuring they deliver excellent customer service and achieve targets
Provide guidance, training, and support to the lettings team, helping them develop their skills and improve performance
Allocate tasks, set objectives, and monitor team performance to ensure KPIs are met
Conduct regular performance reviews and implement strategies for continuous improvement
Build and maintain strong relationships with landlords, providing them with expert advice on rental yields, market trends, and property management

What we offer

Competitive salary with performance-based incentives
Car allowance & business mileage paid
Opportunities for career progression within the company
Ongoing training and professional development
Range of 'bonus' days off in addittion to annual leave
Monthly team meals
A friendly and supportive team environment

Fulltime

Lettings Manager

Welcome to Brand Vaughan, we're known for bringing local knowledge and strong va...

Location

United Kingdom , Brighton

Salary:

30000.00 - 60000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience in lettings management or a similar role within the property industry
Strong track record of achieving and exceeding business targets, with a focus on revenue and growth
Excellent leadership skills, with the ability to motivate, inspire, and manage a team effectively
Exceptional customer service skills and the ability to build and maintain client relationships
A proactive approach to business development and a passion for driving results
In-depth knowledge of the local property market and current lettings legislation
Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment

Job Responsibility

Business Growth: Drive the growth of the lettings business by generating new leads, building relationships with landlords, and identifying opportunities to increase market share
Revenue & Results: Focus on achieving revenue targets and key performance indicators (KPIs), ensuring a high level of profitability through strategic planning and consistent results
Customer Service Excellence: Maintain and enhance our high standards of customer service by ensuring the team consistently delivers a positive experience for tenants and landlords alike
Team Leadership & Development: Lead, motivate, and support the lettings team, providing training, guidance, and clear objectives to foster personal and professional growth
Operational Efficiency: Oversee the efficient running of the lettings operations, ensuring compliance with industry regulations and company policies while managing resources effectively
Market Knowledge: Stay up-to-date with local market trends and competitors, offering advice and insight to clients to position Michael Jones Lettings as

What we offer

Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health
Our Employee Assistance Programme offers free counselling support sessions
Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday
Get the latest gadgets and appliances with our Smart Tech Scheme
We're committed to reducing our carbon footprint with our Cycle2Work Scheme
We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles
Celebrate your loyalty with special days and celebrations for length of service
Planning for retirement? We've got you covered with that important pension pot
We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career

Fulltime

Support Operations Manager

As the Customer Success Manager, you will own and grow Snappr's full customer su...

Location

Philippines , Metro Manila

Salary:

Not provided

Snappr

Expiration Date

Until further notice

Requirements

5+ years of experience in customer support, customer success, or operations management, with at least 2 years in a leadership role managing teams of 20+
Hands-on experience using AI in a support or operations context, not just familiarity, but having actually deployed AI tools (LLM-assisted replies, AI triage, AI QA, automation, etc.) to improve a real operational metric
Extensive experience with data analytics
Demonstrated ability to lead initiatives and projects end-to-end, balancing strategic vision with hands-on execution
Excellent communication and stakeholder management skills, with experience working cross-functionally across Product, Engineering, and Operations
Proficiency in BI tools with a focus on building dashboards for KPI reporting (CSAT, resolution time, productivity, quality)
Fluency in written and spoken English
A "let's get it done" mindset
Should be willing to report 100% onsite in Ortigas.

Job Responsibility

Own end-to-end customer support across both Consumer and Enterprise
Aggressively explore, test, and deploy AI to make support more efficient
Analyze the team's productivity and quality, identify bottlenecks, and execute solutions to improve resolution times and CSAT across both Consumer and Enterprise
Utilize data to understand agent behavior and surface areas for improvement in our support processes
Maximize agent productivity with a mix of training, AI tooling, and process improvements
Partner closely with Product, Engineering, Workforce Management, and Knowledge Management to launch and operationalize improvements
Understand the vision and strategy for the team and get all members pumped and aligned to power Snappr's growth
Recruit, train, and manage a team of Customer Success Specialists and Team Leads
Develop and optimize processes by breaking projects into actionable steps
Hustle - take ownership of Snappr's growth and do whatever it takes to get the job done

What we offer

Competitive Pay
Transportation allowance provided
Health Insurance (Day 1 HMO w/ dependents)
Free daily meals
Paid Time Off
Company Equity

Fulltime

Landlord & Lettings Partnership Manager

The Landlord & Lettings Partnership Manager will lead on securing suitable accom...

Location

United Kingdom , London

Salary:

44052.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience working with landlords, lettings or housing services, ideally within supported housing, homelessness or the private rented sector
Confident building relationships, negotiating effectively and managing a varied workload in a fast-paced environment
Committed to Solace Women’s Aid’s feminist and intersectional values
Collaborative, survivor-centred approach
Strong commitment to anti-discriminatory practice

Job Responsibility

Lead on securing suitable accommodation for service users
Build strong partnerships with private landlords and registered housing providers
Source properties, developing landlord relationships and ensuring sustainable tenancies
Act as bridge between landlords and applicants
Identify opportunities, negotiate agreements and support successful placements
Build a pipeline of landlords
Establish systems and processes for delivering a new letting broker service
Contribute to service targets and long-term housing solutions for survivors

What we offer

Flexible working
Focus on learning and development
Generous holiday entitlement
Employer pension contribution
Family-friendly leave and enhanced maternity pay
Access to Inclusion Networks
Daily clinical debriefing
Employee Assistance Programme
Employee Benefits Platform
Flow & Restore yoga classes

Fulltime

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Lettings Support Manager

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