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Lettings Office Coordinator

United Kingdom, London Employment contract 28000.00 - 35000.00 GBP / Month · Job Posted May 27, 2025
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Job Description

We are seeking a Lettings & Compliance Coordinator to support a dynamic lettings team operating at the very heart of Kensington & Chelsea. This is a key role that blends property knowledge, operational efficiency, and client service in a fast-paced, high-value environment.

Job Responsibility

  • Conduct and manage tenant referencing, Right to Rent checks, and background screenings
  • Draft and manage tenancy agreements, renewals, and deposit registrations
  • Oversee all move-in/out compliance and maintain up-to-date tenancy records
  • Organise property handovers, viewings, and internal scheduling
  • Manage office supplies, key logs, calendars, and general administration
  • Be the friendly, professional first point of contact for tenants and landlords
  • Maintain accurate records using Alto CRM and internal shared systems
  • Assist with tenancy lifecycle reporting, budgeting support, and compliance audits

Requirements

  • Must have prior experience in a lettings administration or property coordination role
  • Must have experience in a London-based estate agency office
  • Deep working knowledge of tenancy law, deposit regulations, and compliance standards
  • Exceptional organisational skills and attention to detail
  • A confident communicator with professional written and verbal skills
  • Tech-savvy with solid knowledge of CRM systems (Alto preferred), Microsoft Office, and digital filing systems

What we offer

  • Competitive salary package (£26,000 - £35,000 DOE) plus performance bonus
  • Work in a beautiful, boutique office in the heart of Kensington & Chelsea
  • Direct exposure to luxury properties and high-net-worth clients
  • A supportive, close-knit team that champions growth, collaboration, and attention to detail
  • Real opportunities for career progression in a thriving independent agency

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