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Welcome to Linley and Simpson, we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 23 offices and over 350 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Lettings Manager. This is a full-time, permanent position located in Wakefield.
Job Responsibility
Accountable for overall branch performance and profitability in line with business plan
Actively ensures growth of market share in branch area, year on year, regardless of market conditions, whilst continually meeting all branch and personal targets
Accountable for the branch delivering exceptional service to clients
Motivates and develops their team and creates a 'great place to work' culture whilst ensuring all staff aware of and achieve branch targets
Acquires and maintains leading market share and with a significant margin
Carrys out meaningful performance reviews, one to ones, return to work interviews with their team
Hold structured, motivational team meetings that inspire their team
Supports the Lettings & Investment Manager's lettings business in line with the business plan
Successfully manages and resolves branch complaints which have been escalated
Ensure that there is cross selling of our services throughout the company by referring potential business to different departments
Requirements
Excellent people management skills
Experience of working successfully in a targeted lettings environment and managing a branch
Driving licence
Problem solving skills
Excellent customer service skills
Commenced qualification study/gained ARLA or CeLAP qualification or willingness to attain
What we offer
Discounts at over 900 retailers
wellbeing centre resources
free counselling support sessions
annual leave purchase scheme (buy up to an extra 5 days of holiday)
Smart Tech Scheme
Cycle2Work Scheme
enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
competitive base pay plus incentivised commission and performance bonuses